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Yesglasses Customer Reviews

Yesglasses holds a 8.4/10 overall rating and 1,058 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Oct 31, 2026
YesGlasses is an online eyewear retailer that specializes in selling prescription glasses, sunglasses, and other eyewear products. Yesglasses has offered high-quality, stylish, and affordable eyewear online since 2017.

Yesglasses Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 1,058 Reviews

Overall Satisfaction:

8.4out of 10

Would Shop Here Again:

8.4out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

71%75%
Neutral rating icon

Neutral

11%13%
Negative rating icon

Negative

18%12%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

9.5 out of 10

Site Experience Feedback - 3,017 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%78%
Neutral rating icon

Neutral

17%18%
Negative rating icon

Negative

4%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

Recent Reviews for Yesglasses

Showing 1 - 50 of 4,075

  • Online Shopper

    Site Experience Feedback

    Oct 30, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Pleasantly Surprised

    Site Experience Feedback

    Oct 30, 2026

    I was pleasantly surprised. Easy to use, descriptive comments, photos and eyeglass display was very good

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 30, 2026

    I was a little concerned about the length of delivery time. However, the glasses are great. I need to return one pair as they are a little overwhelming on my face.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Straight Up

    Site Experience Feedback

    Oct 30, 2026

    Excellent

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Patty

    Site Experience Feedback

    Oct 30, 2026

    Website is user friendly - it can be overwhelming with the amount of choices so one must spend some time if they do not have a definite look in mind

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 30, 2026

    Price great product second and customer service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hennie1979

    Site Experience Feedback

    Oct 30, 2026

    Yes Glasses website interface is very user friendly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ManCub

    Site Experience Feedback

    Oct 30, 2026

    I had a very easy and pleasent experience ordering my glasses from yes glasses.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Arnold

    Site Experience Feedback

    Oct 30, 2026

    Easy. Great product. My last pair lasted 10 years until I sat on them!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Diego

    Site Experience Feedback

    Oct 30, 2026

    Im waiting for recived my first order, so i cant tell you much about it... i thought maybe this survey has to be after you made recived your first ordr.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • sheb

    Site Experience Feedback

    Oct 30, 2026

    i had to apply my promo code twice to get it, other than that it was great

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Mike

    Post-Delivery Feedback

    Oct 30, 2026

    I would advise to check frame specifications to be sure measurements are in the required range. For my narrow face and small PD I needed a small bridge, lens width and overall width in a specific range. Just shopping by style could lead to bad fit. Your site made it fairly easy to search by specs and confirm the details.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • tim

    Post-Delivery Feedback

    Oct 30, 2026

    I bought two pairs of yellow tinted glasses, which I really like great price and great product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Joe

    Site Experience Feedback

    Oct 30, 2026

    Good product

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 29, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Yuliya

    Site Experience Feedback

    Oct 29, 2026

    I like my order and I like website

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jackie

    Site Experience Feedback

    Oct 29, 2026

    Wish there were more reviews with pictures to see the glasses on a real face.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bryan

    Site Experience Feedback

    Oct 29, 2026

    Im in Australia but not clear on the delivery time

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Sam Sam

    Site Experience Feedback

    Oct 29, 2026

    It was pretty awesome

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Yo

    Post-Delivery Feedback

    Oct 29, 2026

    The prescription is not perfect, things are kind of blurry, plus they are giving me a headache when I wear them.

    • Overall Rating: 5
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • RDRM

    Site Experience Feedback

    Oct 29, 2026

    I have had no bad experiences shopping for glasses at yesglasses. I have been pleased with my purchases and continue to shop with them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Steve O.

    Site Experience Feedback

    Oct 29, 2026

    I wish I didn't have to put my prescription, and take a selfie for PD everytime.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Buck

    Site Experience Feedback

    Oct 29, 2026

    Good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Oct 28, 2026

    Easy to order

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • T_Tarm

    Post-Delivery Feedback

    Oct 28, 2026

    I was skeptical to spend $35 on a pair of readers. I usually only spend around $8 on a pair. The quality of these glasses is amazing! My husband even stole one of my pairs and now I need to buy another one.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • chris

    Site Experience Feedback

    Oct 28, 2026

    Glasses look very good, the try on feature seemed to give me an idea of what it would look like on me, so that was nice too.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • 8$👀

    Site Experience Feedback

    Oct 28, 2026

    i just spent way to much free time on an hourlyvrate

    • Overall Rating: 7
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Karlie

    Post-Delivery Feedback

    Oct 28, 2026

    My son and I have around 10 pairs of glasses. We figure if we have to wear glasses why not have a fun stylish collection. It is so fun! They are such good glasses!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 28, 2026

    Good site. Try on function is a little clumsy.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 27, 2026

    None

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jackrabbit

    Site Experience Feedback

    Oct 27, 2026

    Easy to navigate and I love the try on feature! I am big fan of Yesglasses and I have ordered from you several times. Your glasses are trendy and you keep updating your styles which is what I really like about Yesglasses!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • the bird

    Site Experience Feedback

    Oct 27, 2026

    nothing to report

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • L.D.

    Site Experience Feedback

    Oct 27, 2026

    yesglasses makes looking for and purchasing new glasses quick and easy. i appreciated the ease of use and will definitely use them in the future.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • dm

    Site Experience Feedback

    Oct 27, 2026

    was great and fast purchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hilts

    Site Experience Feedback

    Oct 27, 2026

    Needs more clarity on how to check out on a purchase

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 27, 2026

    It was all good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • judy

    Site Experience Feedback

    Oct 27, 2026

    good experience

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • TP

    Site Experience Feedback

    Oct 27, 2026

    Great product selection and fantastic prices. I own a number of glasses and they are always spot on.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 27, 2026

    Buying another pair as a gift to myself- a back up pair just in case.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gingersmama27

    Post-Delivery Feedback

    Oct 27, 2026

    Easy process. I found a pair I liked. Tried them on virtually and then ordered. Uploading a prescription was convenient. Overall easy process and I like my glasses and the price was very reasonable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Noel

    Site Experience Feedback

    Oct 27, 2026

    I love these glasses I come back time and time again to buy them!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BigJohn

    Site Experience Feedback

    Oct 27, 2026

    It was easy to use

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Laurie

    Site Experience Feedback

    Oct 27, 2026

    Website is phenomenal. Easy and intuitive.

    • Overall Rating: 9
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 27, 2026

    n/a

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kt

    Site Experience Feedback

    Oct 27, 2026

    the interaction was easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • JoJo84

    Site Experience Feedback

    Oct 27, 2026

    Very good experience. Easy website to navigate and have always been satisfied with the glasses I order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alizzzzzz

    Site Experience Feedback

    Oct 26, 2026

    Site is always very easy to use and enticing. Love getting glasses from here. The only issue is my other two pairs. I got a year ago both the arms just completely fell out. Don’t know why it wasn’t a screw. Issue is like the metal just gave out.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • knyte

    Site Experience Feedback

    Oct 26, 2026

    it was fast, good choices and convenient....

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Tommmm

    Site Experience Feedback

    Oct 26, 2026

    I recently purchased a pair of glasses from your store, and I really appreciate the wide selection of modern designs and how easy it is to search for frames by size. One feature I would absolutely love to see is the ability to customize frame sizes. There have been many times when I found a design I really liked, but unfortunately had to give up on it because the frame dimensions didn’t fit my face or pupillary distance (PD). I think allowing customers to order any frame design in their preferred size would be an amazing feature and a major advantage that sets your store apart from other eyewear retailers. Additionally, I would love to see improvements to the virtual try-on feature. If it could show a more realistic representation of how the glasses would actually look and fit on someone’s face, it would make the shopping experience even better. Overall, I’m very happy with your selection and shopping experience, and I believe these improvements would make your store even more appealing to customers.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • GG

    Site Experience Feedback

    Oct 26, 2026

    I love how easy it is to look at what frames would look like on. I just wish it would save my prescription. And I love how they provide coupons and free shipping.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »