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YesAsia Reviews - 66 Reviews - /10

Yesasia is a leading Asian entertainment products retailer. We carry over 100,000 Chinese, Japanese and Korean products including music CDs and videos(in both DVD and VCD formats). In addition our product selection includes comics from Hong Kong and Taiwan,video games, Chinese and Japanese books, electronic goods, as well as gift items including posters, photo albums, photo sets, calendars, character sets, plush toys and accessories.

YesAsia Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for YesAsia

Showing 1 - 20 of 66

Mike

Site Experience Feedback

Dec 31, 2024

good experience and get album for new singer

Online Shopper

Site Experience Feedback

Dec 29, 2024

ok

J.

Site Experience Feedback

Dec 24, 2024

Much easier to import Marvel 3D blu-ray movies from Yesasia than from Amazon.jp!

Barbie K

Site Experience Feedback

Dec 11, 2024

It did not take my credit card. Discover. Had to find another. Maybe list cards you take or add Apple Pay or Google pay. I used yes Asia years ago with no problem. Same email. Tech has changed.

SC

Site Experience Feedback

Dec 08, 2024

Great overall!

Reed

Post-Delivery Feedback

Dec 07, 2024

Yesasia is to goto place for buying albums from asian artist that you would have trouble finding rksewhere in the US.

belen

Site Experience Feedback

Dec 02, 2024

Easy to navigate, found allthe items i was looking for

Barney

Site Experience Feedback

Dec 01, 2024

It was quick to search and easy to purchase

theothermegryan

Site Experience Feedback

Dec 01, 2024

I’m on my phone, so a mobile version of the site would have made things a little easier!

Pixydust

Site Experience Feedback

Nov 23, 2024

I was really surprised about the cheap shipping!! I will definitely buy from here again!

Jen

Site Experience Feedback

Nov 13, 2024

Like free shipping and good prices

GDoll

Site Experience Feedback

Sep 17, 2024

I like the selection and overall shopping experience, though there could be more product information and a less confusing search engine, with better filters, for more relevant results.


Post-Delivery Feedback

Nov 09, 2024

My order arrived on time and safely packed, as described. However, many of my other YesAsia orders were cancelled due to them being out of stock and no longer available, which was very disappointing but cannot be helped.

Chimmy

Post-Delivery Feedback

Nov 02, 2024

It's hard to find Jpop albums. But I was able to find them on this website and at a good price. There are other albums that I want to buy in the future. There was a kdrama I wasn't able to get because they weren't able to get it. But they messaged me and they did keep messaging the company they were going to get the dvd from, but they didn't have any more at this moment. I really appreciated them trying and letting me know. I'll definitely buy from this store again.

Larry

Site Experience Feedback

Nov 01, 2024

While I hadn't shopped at YesAsia in some couple few years, I am still looking at some items I was shopping for. Whether be books or calendars. It won't change how I shop.

Dogdog

Site Experience Feedback

Oct 31, 2024

5 Star

Gilles

Site Experience Feedback

Sep 23, 2024

I mainly buy Japanese movies. However shipping from Japan is very expensive so I turn to YesAsia for products I want. If they don't have it I email them product information and order it when they get it in stock.

Online Shopper

Site Experience Feedback

Oct 15, 2024

Found some of the items I was looking for but not all

redjamie

Site Experience Feedback

Sep 05, 2024

I ordered several soundtracks, japanese anime, and a character t shirt. I like shopping on YesAsia's site because there is such a wide variety of items to purchase. My orders are wrapped and packed with care and the delivery always comes in without issue.


Post-Delivery Feedback

Oct 10, 2024

I appreciate the easy way to pay for my order. I enjoy seeing things like soundtracks from Chinese, Japanese, and Korea. I do wish they carried more kdrama and cdrama soundtracks. I wish they carried the Korean version of A Love So Beautiful. Customer service was very nice when I reported a mistake in an included item in a album. It was done at the factory, and YesAsia was all about sending me the correct item. On another occasion, the customer service did not think a box cut across an album cover was reason enough to replace the album. For a collector, box cuts are not acceptable. This was the only time YesAsia disappointed me.

stephan

Site Experience Feedback

Oct 09, 2024

I find the provided product info very useful.

Sum Ting Wong

Site Experience Feedback

Oct 02, 2024

Veeeerrrrrrry Groood