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Yankee Candle Company Reviews - 15,100 Post-Delivery Reviews - 9.6/10

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Most Current Certification:
Jun 13, 2026
Yankee Candle Company is an American manufacturer and retailer of scented candles, candleholders accessories, and dinnerware selling its products through gift shops, catalogs, and online.

Yankee Candle Company Rating

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2025 Winner Platinum Circle of Excellence

8 years

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Post-Delivery Feedback - 15,100 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

91%87%
Neutral rating icon

Neutral

6%10%
Negative rating icon

Negative

3%3%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Site Experience Feedback - 105,866 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%0%
Neutral rating icon

Neutral

9%0%
Negative rating icon

Negative

3%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for Yankee Candle Company

Showing 1 - 50 of 120,966

  • FRENCHVANILLA

    Post-Delivery Feedback

    Jun 3, 2026

    ALWAYS ENJOY THE CANDLES THEY BURN SO WELL. THEY ALSO HAVE A LASTING SMELL I LOVE THEM

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • tiya

    Post-Delivery Feedback

    May 30, 2026

    overall good

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 28, 2026

    Was happy with what I got..

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Yes

    Post-Delivery Feedback

    May 28, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 26, 2026

    I love the Woodwick candles, especially the ellipse ones. I use them for morning and evening meditation, as the crackle sound helps me stay focused. I wish there were unscented versions of these candles, as sometimes when I'm I travel I must use ones that don't smell. I also found the constant pop ups for % off, request to allow location, and wanting to know more to be really annoying, and not typical. I'm used to having them appear once, but each time I clicked to a new page, I had to X out these annoying ads. I know you can do better, and this has me searching for wood wick candles that aren't from your company

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Carol

    Post-Delivery Feedback

    May 25, 2026

    The Yankee Candle Company has the best candles for even burning and burn time is magnificent. The multi scent (layered) candles are my favorite. Packaging and shipping have never been an issue for me.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • HeyBetsyG

    Post-Delivery Feedback

    May 24, 2026

    I ordered incorrectly to receive my buy 2 get 2 so I contacted customer support and they were so very helpful and kind!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • BeanGirl

    Post-Delivery Feedback

    May 24, 2026

    I picked 10 candles I thought I would like. And ended up keeping 8. I returned 2 to a physical store location and the return process was as easy as pie. I would highly recommend Yankee Candles to any of my friends.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Patty

    Post-Delivery Feedback

    May 24, 2026

    Every fragrance I chose was wonderful to the senses!!

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 23, 2026

    I try to order in bulk twice a year. I depend on my Yankee Candles to help set a welcoming ambiance in my home. I've been ordering for years.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Teacher Ann

    Post-Delivery Feedback

    May 23, 2026

    I love Yankee Candles and have had them in my home for decades. They are very expensive unless they are on sale, or the candle scent is not as popular as the company would like. I take advantage of both opportunities and buy them when I can. They are excellent quality and I am a very long-term customer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • beachcat

    Post-Delivery Feedback

    May 23, 2026

    My favorite - pink sands - was on sale. A new fragrance - iced berry lemonade - sounded good so I ordered it, too. The description was accurate and I'm glad I did.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tanky

    Post-Delivery Feedback

    May 23, 2026

    I love yankee candles, the only ones I will purchase. Have tried others but they do not compare. Customer service is wonderful, delivery is great, no broken jars. Sale prices are wonderful. Highly recommend Yankee candles.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Katie

    Post-Delivery Feedback

    May 22, 2026

    Great special deals, long lasted candle scents.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • lanajw

    Post-Delivery Feedback

    May 22, 2026

    I was so excited to receive my birthday gift candle from Yankee Candle because I have not made an online purchase from them before and hoped that the experience would go well and I would go to them for my next candles. I had picked the Waterlily candle and was so exited for the scent. However, a holiday candle showed up at my door. I was very upset with this since I had picked a completely different scent and was never made aware of this switch. Very disappointed.

    • Overall Rating: 4
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 4
    • On Time Delivery: 8
    • Customer Support: 6
    Full ratings for this review »
  • Ree

    Post-Delivery Feedback

    May 22, 2026

    The candles smell amazing, as usual!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Johnny Boy

    Post-Delivery Feedback

    May 22, 2026

    I was very satisfied with the product and the delivery time I will definitely order more candles

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Debbie S.

    Post-Delivery Feedback

    May 21, 2026

    I love the candles because they burn evenly and always make my house feel homey. The fragrance of the candles are so warm and my house smells wonderful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Carolyn S.

    Post-Delivery Feedback

    May 21, 2026

    The air fresheners are quite attractive and smell great in my vechicle.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • C Roberts

    Post-Delivery Feedback

    May 21, 2026

    I recently had a really positive experience ordering from Yankee Candle Company, and I just had to tell you about it! They have such a fantastic and wide variety of candles, and honestly, the scents are absolutely amazing. I was browsing their website, and I was immediately drawn in by the sheer number of options. What stood out the most for me was how well-stocked everything seemed; I never encountered any issues with items being out of stock, which is something that often happens with other online retailers. Everything I wanted was readily available, making the whole shopping process incredibly smooth and enjoyable. I would definitely recommend Yankee Candle Company to my friends and family; their candle selection and consistent stock levels really set them apart.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Rick

    Post-Delivery Feedback

    May 21, 2026

    My wife stated that she would like a wick trimmer for her birthday. That was it. No specifications, no description, just a wick trimmer. I thought to myself " This has all the attributes of a trap" I looked for the best, trimmer I could find and decided on the one from Yankee Candle. It's not her birthday yet but hopefull I dodged a bullet!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • R. Matthew Lewis

    Post-Delivery Feedback

    May 21, 2026

    Yankee candles have been a part of our life since we build our dream home! We have 2 Large candles burning daily! Our daughter loves when a new shipment comes in - she smells each one individually and ranks them in the order she wants us to use them!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lobo77

    Post-Delivery Feedback

    May 21, 2026

    Very good service every order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Drea

    Post-Delivery Feedback

    May 21, 2026

    We love Yankee Candles. They have the best scents and a large variety to choose from. Yankee is the only candle that we buy. Love them!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Don

    Post-Delivery Feedback

    May 21, 2026

    Always pleased with service & quality of your products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • AngieO

    Post-Delivery Feedback

    May 20, 2026

    Love the sales and my candles smell so good. Yankee Candles are my absolute favorite.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • BigSeXySTL

    Post-Delivery Feedback

    May 20, 2026

    Yankee stands behind their products. If u dont like, or they get broke it transit they will make up for it. But, this purchase was horrible.

    • Overall Rating: 1
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 7
    • On Time Delivery: 10
    • Customer Support: 4
    Full ratings for this review »
  • Chris6970

    Post-Delivery Feedback

    May 20, 2026

    I have loved Yankee Candles for 30 years! The website is super easy to use and the store is great too!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mitokkon

    Post-Delivery Feedback

    May 20, 2026

    I bought 4 different candles online from Yankee Candle Company and not only do they smell spectacular but they got here several days early! You should try them!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • LucyB

    Post-Delivery Feedback

    May 20, 2026

    A very good company to order from!!

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • KC

    Post-Delivery Feedback

    May 20, 2026

    I appreciate the quality of your candles, but the picture is not as big as it looks when you see it on line as you are ordering it.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Skilesbaby

    Post-Delivery Feedback

    May 19, 2026

    It was my first purchase and I’m very satisfied with the results.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Most times Happy

    Post-Delivery Feedback

    May 19, 2026

    As always my orders are delivered on time. However, this time my orders weren’t delivered because the shipping company had damaged my order. When I called Customer Service my items were not longer in stock.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 7
    • Customer Support: 9
    Full ratings for this review »
  • GLR

    Post-Delivery Feedback

    May 19, 2026

    I have had many Yankee candles. I prefer them. They burn cleaner than some others do. I order online and they are delivered packaged very good. I have never received a broken one. I highly recommend them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mar Mar

    Post-Delivery Feedback

    May 19, 2026

    The candles smell exactly as described in the name/title. The fragrance is long lasting and mood enhancing 😊

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Laurie

    Post-Delivery Feedback

    May 19, 2026

    Great experience with Yankee candles.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ellie

    Post-Delivery Feedback

    May 19, 2026

    The website was super easy to navigate. They have scents for each season. The delivery was in a reasonable time frame. The scents I got smell amazing. They have new designs for older scents. It's honestly really nice. Plus with their rewards program you can get money towards candles later.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kris

    Post-Delivery Feedback

    May 19, 2026

    So excited to find rose scent candles. I gave one to my sister because it is her favorite, she must have thanked me 10times!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jay

    Post-Delivery Feedback

    May 19, 2026

    I would definitely recommend buying from Yankee Candle. They definitely have great deals from time to time which makes it a lot more affordable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Candles

    Post-Delivery Feedback

    May 19, 2026

    I was very pleased

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • PSUSuey06

    Post-Delivery Feedback

    May 19, 2026

    I love Yankee candles. They are luxuriously scented and well made. I especially like the seasonal candles as they are not always available.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 18, 2026

    I am very happy with my order. Did you quit making votive candles? Those are my favorites and I haven't been able to order them for some time now.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 4
    Full ratings for this review »
  • Beaka

    Post-Delivery Feedback

    May 18, 2026

    I like to buy "beachy" scents in late spring/summer and they always have the best scents for that, coconut beach, bahama breeze. It fills the house with the best summery smells and they last so long. The only thing that has ever bothered me is that I can't recycle the glass containers, but it hasn't stopped me from buying my favorites!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Einstein's Mama

    Post-Delivery Feedback

    May 18, 2026

    My recent experience was the same as the last 100 times I've bought Yankee Candles. Their scents are the best. Always look forward to the Spring and Summer scents. One of my favorite fall scents is Autumn Ember. Delivery is fast and done with respect.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mel

    Post-Delivery Feedback

    May 18, 2026

    I only buy Yankee Candle.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • dddevils83

    Post-Delivery Feedback

    May 18, 2026

    Great smelling candles that were delivered on time.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Donna Jean

    Post-Delivery Feedback

    May 18, 2026

    I love everything about Yankee Candle. Always have great deals and their website is easy to navigage. I do enjoy going to the store and sniffing all the goodies, too.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Angela

    Post-Delivery Feedback

    May 18, 2026

    I love Yankee candle. I only order when they have bogo offers and I still think the shipping. Is too high.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Esmerelda

    Post-Delivery Feedback

    May 18, 2026

    I bought the Ocean Walk candles. It brought back a vivid memory of my childhood being next to the ocean. My neighbor had one burning in her home at Christmas so I bought them and am very satisfied with the entire transaction. Thanks Yankee Candle!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Skamp2010

    Post-Delivery Feedback

    May 18, 2026

    Got an email for big candles $15.00 a piece. But when I went to get them, the email didn't explain that you had to login to get the discounted rate. After trial and error many times, I funded that out...what a pain!!! So once that was figured out, then it was a matter of which candles I wanted and trying to keep it within my budget. Then just review my order and submit.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
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