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Petroleum Service Company Reviews - 1,759 Review - 9.6/10

Jan 21, 2025
Headquartered in Eastern Pennsylvania, Petroleum Service Company (PSC) was founded in 1924 and incorporated in 1930. They are homegrown, yet international. You can now order immediately online because of their commitment to creating a fast, easy, and convenient online shopping experience. All PSC Online Stores provide the highest quality products and services to customers through supply chain innovation, product integrity, and sound supplier relationships.
Circle of Excellence - Petroleum Service Company

2023
Platinum

Circle of
Excellence

7 years

Petroleum Service Company Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.6 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%88%

Neutral

11%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Petroleum Service Company

Showing 1 - 20 of 1,759

Gater

Site Experience Feedback

Jan 19, 2025

Easy to navigate

Matthew

Site Experience Feedback

Jan 18, 2025

Good Prices and good product.

4i4

Site Experience Feedback

Jan 18, 2025

Best deal on the Internet

Dp75

Site Experience Feedback

Jan 18, 2025

Description of undercoatings very good

Online Shopper

Site Experience Feedback

Jan 17, 2025

Good overall experience but the shipping costs seemed rather high

Abundant

Site Experience Feedback

Jan 17, 2025

Good experience abundant

sorma

Site Experience Feedback

Jan 17, 2025

good customer service,

Bull67

Site Experience Feedback

Jan 17, 2025

Fairly easy to navigate and find what you are looking for. The only thing is i did not see anything that said if the product was in stock or not

connor

Site Experience Feedback

Jan 16, 2025

Good experience overall

GCI

Site Experience Feedback

Jan 16, 2025

Would be nice to see the estimated delivery date

Online Shopper

Site Experience Feedback

Jan 16, 2025

the coupon application is wonky

usv

Site Experience Feedback

Jan 16, 2025

QUICK, EASY AND CONVIENENT

Online Shopper

Site Experience Feedback

Jan 16, 2025

none

Fran

Site Experience Feedback

Jan 16, 2025

The transaction was smooth.

Online Shopper

Post-Delivery Feedback

Jan 15, 2025

The only problem I encountered was Freight shipper had COD for freight, which was already paid in full. This was quickly fixed though.

North Star Motors

Site Experience Feedback

Jan 15, 2025

thank you!

Happy Manufacturer

Post-Delivery Feedback

Jan 15, 2025

Very Responsive. I prefer to order on line, and within a 1-2 hours of placing the order I receive tracking info on my order shipping. And within a couple days order is received.

zzz

Site Experience Feedback

Jan 15, 2025

great experience

Manimal

Site Experience Feedback

Jan 15, 2025

Great

Dustin B.

Site Experience Feedback

Jan 15, 2025

Fair prices and easy to find what your looking for.