PartsPak Reviews - 864 Reviews - 8.9/10
PartsPak Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 8.9 /10 |
8.9out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 83% |
Neutral | 15% | 9% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.0 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for PartsPak
Showing 1 - 20 of 864
N/a
Site Experience Feedback
Jan 05, 2025
N/a
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Diesel
Site Experience Feedback
Jan 05, 2025
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The G man
Site Experience Feedback
Jan 05, 2025
Great place to find oem parts great prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Jan 03, 2025
good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bud
Site Experience Feedback
Jan 02, 2025
Found this site by accident. Found out they had the part I was looking for at a great price. I placed the order , bookmarked the site with plan to use this site again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DBT
Site Experience Feedback
Jan 02, 2025
Worked well, Diagrams were easy to understand. Didn't like how each time you added to cart the page reset. Had to go back and find where you left off. All in all easy site to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doug
Site Experience Feedback
Jan 02, 2025
Experience was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cat Daddy
Site Experience Feedback
Jan 01, 2025
Easy to order, Suzuki OEM parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kino
Site Experience Feedback
Jan 01, 2025
Great website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 01, 2025
It took a long time to receive the order
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 2
- Customer Support: N/A
- Full ratings for this review »
Oscaroo
Site Experience Feedback
Dec 30, 2024
The only issue I had was that there was no picture of the part I ordered. If I ordered the right part, then the price was excellent compared to the other web sites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sleeping Beauty
Site Experience Feedback
Dec 29, 2024
It would be easier if you were able to compare if a part goes to a particular model
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Dec 28, 2024
Love it. Great piece at a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Freddd
Site Experience Feedback
Dec 28, 2024
Have to actually recieve parts to comment
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DrM
Site Experience Feedback
Dec 13, 2024
Can’t say much prices are decent.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DrM
Post-Delivery Feedback
Dec 28, 2024
Service was impeccable parts top quality OEM.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Mrsmith
Site Experience Feedback
Dec 27, 2024
Skeptical but if actual part arrives I'll be surprised
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
ABTen10
Site Experience Feedback
Dec 10, 2024
Great price easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ABTen10
Post-Delivery Feedback
Dec 27, 2024
PartsPak had a hard to find product at a good price and shipping status updates were helpful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bill
Site Experience Feedback
Dec 26, 2024
Good Prices. Good website
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 26, 2024
Good part was listed cheaper than all other websites
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Gabe
Site Experience Feedback
Dec 24, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »