Overton's Customer Reviews
Overton's holds a 8.7/10 overall rating based on 2,135 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 75% |
 Neutral | 10% | 10% |
 Negative | 12% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.1 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 77% |
Neutral | 17% | 18% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,436
Woodman369
Site Experience FeedbackJul 7, 2026
Very happy with the website. Although the check out was a little slower that usual when I use PayPal
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
None
Site Experience FeedbackJul 7, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Duck
Site Experience FeedbackJul 7, 2026
Eazy shopping and check out
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
asdf
Site Experience FeedbackJul 7, 2026
asdf
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Alicia
Site Experience FeedbackJul 7, 2026
Good experience navigating online to find the pontoon boat ladder exactly like the one we are replacing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Papa Dave
Site Experience FeedbackJul 7, 2026
I was supposed to get fee freight over$100.00. I was charged
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 7, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big fish
Post-Delivery FeedbackJul 7, 2026
The ladder I bought for my boat at Overton's was of great quality and a wonderful price. It should should work really good on my boat.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Wetsuit Dude
Post-Delivery FeedbackJul 7, 2026
Ordering from Overton’s was great. Price was low compared to other vendors. Online ordering and delivery went smoothly. As to the product itself, I was hoping this wetsuit had a zipper opening for the feet. The kids version of this suit has zippers there. But the suit itself is very light. I’m happy with it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
ElBuck
Site Experience FeedbackJul 7, 2026
The checkout was tricky. Not knowing that you had to toggle the "save billing" address before you could advance. Overall pricing was better than other sites I checked
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 7, 2026
Great, easy ti look at things you need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony rv
Site Experience FeedbackJul 7, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aman69
Site Experience FeedbackJul 7, 2026
Easy to navigate easy to find everything I was looking for ordering was easy..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 7, 2026
So far so good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lakelover
Site Experience FeedbackJul 7, 2026
I appreciated that you say how long the sale is running, so i know how long i have to make decisions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ricky D
Site Experience FeedbackJul 7, 2026
Easy to look up and find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WakeDaddy
Site Experience FeedbackJul 7, 2026
Piece of cake - found exactly what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spider
Site Experience FeedbackJul 7, 2026
There were no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JGrizz
Site Experience FeedbackJul 7, 2026
Your purchasing page could be better formatted for mobile. But overall, not bad
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Pat
Site Experience FeedbackJul 7, 2026
Have ordered tubes and lake items in the past from Overton’s and always satisfied with purchase and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PCG
Site Experience FeedbackJul 7, 2026
Overall selection was great. Couple of items I will have to search elsewhere. One hiccup during checkout but fixable and able to place order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuck
Site Experience FeedbackJul 7, 2026
I was looking for a forbo Bimini top for my pontoon. I went in the other day and tried to look and couldn't find what I was looking for so I held off and waited. I got an email today. I went in and looked at the four above Bimini top to see what you had in there and I opened up the feature and started reading it. It will fit it 1 in an inch and a quarter. I have both frames. Two different ones so this top should fit from where it's matted. It's 100 in wide on the rail and it should open up. The length should be 8.5 with a bibany top boot and that's what I found so I was very happy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ross J
Post-Delivery FeedbackJul 7, 2026
I ordered decals for my buoy which stated that there would be two decals in the order. When I received the order, there was only one decal in the mailing. I contacted customer service and they said they would send the remaining decal. I will wait to see if that happens or not.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 8
Online Shopper
Site Experience FeedbackJul 7, 2026
Experience was great. Found just what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eugene
Site Experience FeedbackJul 7, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 7, 2026
Fast shipping! Products were as I expected.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mikeg
Site Experience FeedbackJul 7, 2026
Working with my phone I found selecting some items difficult to select. Other than that the process was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mike a
Site Experience FeedbackJul 7, 2026
easy to navigate and find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJul 7, 2026
Very Helpful customer service
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mp
Site Experience FeedbackJul 7, 2026
Great so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lighting
Site Experience FeedbackJul 7, 2026
It was quick and easy was able to find it easy with the search
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
BobbyD
Site Experience FeedbackJul 7, 2026
I used to shop at Overtons years ago. I bought a saltwater fishing boat. I will be using Overtons again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trb
Post-Delivery FeedbackJul 7, 2026
Received package and it was missing screws and washers. I as told that I can either return it or go get the screws and washers and file for reimbursement!
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 3
Boat girl
Site Experience FeedbackJul 7, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Larry
Site Experience FeedbackJul 7, 2026
I submitted a question on thy website to see what size frame and top I needed to replace a damaged one on my pontoon boat. They answered quickly and gave me the correct products to buy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ken
Site Experience FeedbackJul 7, 2026
Needed trailer parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me
Site Experience FeedbackJul 7, 2026
Best site
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Trace
Site Experience FeedbackJul 7, 2026
Looking for a wonen's wetsuit. Sizing guide would have been helpful but looked at reviews that were helpful to decide on size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SkiDude
Site Experience FeedbackJul 7, 2026
Very easy search bar with recommendations. Grateful for the 15% discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CeeDub
Site Experience FeedbackJul 7, 2026
All was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TNICKS
Site Experience FeedbackJul 7, 2026
Everything was as expected
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Captain
Site Experience FeedbackJul 7, 2026
Website is ok. Definitely have to know the exact name of your search item. If an individual is uncertain exactly what something is called the search feature is of no help
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
jcousie
Site Experience FeedbackJul 7, 2026
Great experience. Quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kayaker T$T
Site Experience FeedbackJul 7, 2026
The promo when first clicked on said no minimum. Then when I went ti use tbem they said that there was a minimum to use the promo. Very upsetting.
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Champ
Site Experience FeedbackJul 7, 2026
was easy to work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter
Post-Delivery FeedbackJul 7, 2026
I ordered a wake board that was a blem so it had known defects or scratches. It shipped fast and I received it earlier than expected. When I received it, the board was in absolute perfect condition without blemishes or scratches. I made a mistake when ordering the size bindings. The websites product description didn’t have a good sizing chart to accompany the different size bindings. So now I have to order the correct size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 8
Reggie
Site Experience FeedbackJul 7, 2026
Amazing prices and deals. Beat everyones price by a lot.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yardsale
Site Experience FeedbackJul 7, 2026
All good found a good deal in clearance area. Looked online for reviews because I didn’t see any.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Lee
Site Experience FeedbackJul 7, 2026
Super easy to navigate and checkout was fast. I like the use of Apple Pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 7, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8