Home > Automotive > OC Auto Carpets

OC Auto Carpets Reviews - 5,089 Review - 9.3/10

Jan 22, 2025
OC Auto Carpets are into automotive flooring, weather stripping and glass, headliners, sunvisors, sail panels, and seat upholstery.

OC Auto Carpets Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.2 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%86%

Neutral

13%11%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

6.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

7.0 out of 10

Recent Reviews for OC Auto Carpets

Showing 1 - 20 of 5,089

TheBub

Site Experience Feedback

Jan 20, 2025

Easy enough, followed a good search to their site. Had exactly what I wanted at about what I expected to pay.

Butch

Site Experience Feedback

Jan 20, 2025

Very user friendly and will use again on next build

Jake

Site Experience Feedback

Jan 20, 2025

Information is well detailed and staff is helpful in sending samples to make sure everything is the match I am looking for.

Online Shopper

Site Experience Feedback

Jan 20, 2025

Very happy

Gerry

Site Experience Feedback

Jan 20, 2025

Website took me directly to what I needed. Vendor offered additional options yet still kept price reasonable.

C Griswald

Site Experience Feedback

Jan 20, 2025

Easy to use website, Reasonable pricing.

Online Shopper

Site Experience Feedback

Jan 20, 2025

The shopping was good enough. Show me the product and I can say more.

Pancho

Site Experience Feedback

Jan 20, 2025

Good

Dago

Site Experience Feedback

Jan 20, 2025

Good

scot

Site Experience Feedback

Jan 20, 2025

great

Tony T

Site Experience Feedback

Dec 27, 2024

Everything was good


Post-Delivery Feedback

Jan 20, 2025

I was good and I will order again

Rockinm

Site Experience Feedback

Jan 20, 2025

Very simple to find the right parts quickly

Dan

Site Experience Feedback

Jan 20, 2025

Great products and customer service.

Jermz

Site Experience Feedback

Jan 19, 2025

Website is fairly easy to use. Would prefer more pictures. Would prefer an itemized bill page that shows the cost of the purchase, shipping, tax and total cost before the final purchase button.

To

Site Experience Feedback

Jan 19, 2025

It was good

D Russell

Site Experience Feedback

Jan 19, 2025

Very easy to use and have used OC for over 19 years now!

Parsec Mark

Site Experience Feedback

Jan 19, 2025

Perhaps you can make it more obvious on the web site for a cart & check out location

Flaco

Site Experience Feedback

Jan 19, 2025

I recently ordered complete carpet set for my Bronco and the material is good quality.

Dodgeman 6th

Site Experience Feedback

Jan 19, 2025

Fine and dandy

Overall good

Site Experience Feedback

Jan 19, 2025

Easy to find the product I was looking for. Wish you had PayPal as a checkout method to skip all of the typing