Gift Express Reviews - 9,531 Review - 8.9/10
Gift Express Rating
| Overall Satisfaction | 8.9 /10 |
|---|---|
| Would Shop Here Again | 8.9 /10 |
| Likelihood to Recommend | 8.9 /10 |
| Product Selection | 9.3 /10 |
| Ease of Finding | 9.3 /10 |
| Checkout Satisfaction | 9.3 /10 |
| Product Met Expectations | 9.1 /10 |
| On-Time Delivery | 8.8 /10 |
| Satisfaction with Customer Support | 8.4 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 11% | 11% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
4.8 out of 10
Recent Reviews for Gift Express
Showing 81 - 100 of 9,531
alexsr
Site Experience Feedback
Mar 11, 2025
Had problem at first but than somebody help
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marie
Site Experience Feedback
Mar 11, 2025
I was trying to find Prive oros by Riff's but I cannot find it in this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CC
Site Experience Feedback
Mar 11, 2025
Easy usage
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mrjingles
Site Experience Feedback
Mar 11, 2025
Excellent experience, and good pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sherf
Site Experience Feedback
Mar 11, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luce
Site Experience Feedback
Mar 11, 2025
Fast and convenient experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Champagne Ron
Post-Delivery Feedback
Mar 11, 2025
Purchasing and selection of items was fine but many items out of stock, prices are great
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Dominik
Site Experience Feedback
Feb 26, 2025
I always like that I can go to gift express for a low cost alternative to high end luxury perfumes , I don’t go anywhere else !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TrueGood
Site Experience Feedback
Mar 11, 2025
Very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Nice
Site Experience Feedback
Feb 25, 2025
I’m gonna give it to my friend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nice
Post-Delivery Feedback
Mar 11, 2025
I love the perfume
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 11, 2025
puntuales y eficientes
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Saul PC
Post-Delivery Feedback
Mar 11, 2025
Ok so my order was incomplete and I contacted giftexpress and the lady just told me that they know that the 2 perfume were outstock so that's why they don't send those perfumes but if they know that why not refund my money right away??? It has been 5 days since I contacted them and haven't receive my money back so very disappointed and not going to recommend this website to any of my friends.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 7
- Customer Support: 5
- Full ratings for this review »
Todd
Post-Delivery Feedback
Mar 11, 2025
It’s above expectations, The product is Awesome. Everyone should try it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sam
Site Experience Feedback
Feb 25, 2025
I did not find a brand I wanted Habit Rouge
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sam
Post-Delivery Feedback
Mar 11, 2025
Very fast delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
red
Site Experience Feedback
Mar 11, 2025
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luis1081
Post-Delivery Feedback
Mar 11, 2025
This is my 4th order with gift express and it won’t be my last they always have what I’m looking for and the website is easy to navigate products are 100% authentic as well
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jay
Site Experience Feedback
Mar 01, 2025
I loved my experience, can't wait!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pancho
Site Experience Feedback
Mar 11, 2025
Its easy to find and get nice perfums
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Betzy
Site Experience Feedback
Mar 11, 2025
i loved, good place to buy perfumes.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Scooby
Site Experience Feedback
Mar 10, 2025
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »