Gift Express Reviews - 9,531 Review - 8.9/10
Gift Express Rating
| Overall Satisfaction | 8.9 /10 |
|---|---|
| Would Shop Here Again | 8.9 /10 |
| Likelihood to Recommend | 8.9 /10 |
| Product Selection | 9.3 /10 |
| Ease of Finding | 9.3 /10 |
| Checkout Satisfaction | 9.3 /10 |
| Product Met Expectations | 9.1 /10 |
| On-Time Delivery | 8.8 /10 |
| Satisfaction with Customer Support | 8.4 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 11% | 11% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
4.8 out of 10
Recent Reviews for Gift Express
Showing 101 - 120 of 9,531
Talie
Site Experience Feedback
Mar 10, 2025
First time purchase can’t wait to receive my order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Nat
Site Experience Feedback
Mar 10, 2025
Easy to navigate and find what I needed and awesome workable prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Orsleeper54
Site Experience Feedback
Mar 10, 2025
Quick & easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TPW
Site Experience Feedback
Feb 21, 2025
Polite and informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 10, 2025
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crazyneumann
Site Experience Feedback
Mar 10, 2025
My experience today was that the website is easy to navigate, and checkout was a breeze!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cdfers77
Site Experience Feedback
Feb 25, 2025
Very easy to use website, create account and order item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cdfers77
Post-Delivery Feedback
Mar 10, 2025
Order shipped out in a timely manner.I received the order faster than anticipated.Order was perfect.No problems would order from again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Cool kid
Site Experience Feedback
Feb 23, 2025
It’s was good I liked it
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Jeah
Site Experience Feedback
Mar 10, 2025
Brejeah mccall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KingTank989
Post-Delivery Feedback
Mar 10, 2025
Grabbed a haul of things for my birthday Lot of hyped fragrances and a few samples to compare with their clones Dope service and fast shipping I will be shopping again
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Celskie
Site Experience Feedback
Mar 10, 2025
Purchased so fast and in good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alo
Site Experience Feedback
Mar 10, 2025
.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Carlos
Site Experience Feedback
Feb 23, 2025
nothing to comment
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sosoclark
Site Experience Feedback
Mar 10, 2025
the shipping is fast the website needs to be worked on and updated and lot of reload problems and check out issues but over all the shipping is fast and i love the sales they have the customer service need worked on though because they could be a little rude
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
ribbins
Site Experience Feedback
Mar 02, 2025
it was a good experience no complaints
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bov
Site Experience Feedback
Feb 23, 2025
Acknowledgment that an email has indeed been sent regarding my password would have been nice.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Bov
Post-Delivery Feedback
Mar 10, 2025
I was looking for another men’s fragrance with tobacco accord and was introduced to the one I purchased. Because I am a bit of a collector. I have about a dozen side side check what I’m serious about buying and Gift Express was easily the least expensive in this case. Tracking my purchase was a little bit of a pain on my phone but was manageable And my purchase arrived to me on time.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
jcjuanca
Site Experience Feedback
Feb 27, 2025
great experience buying in this siteweb
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
jcjuanca
Post-Delivery Feedback
Mar 10, 2025
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Shugg
Site Experience Feedback
Mar 05, 2025
Great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Shugg
Post-Delivery Feedback
Mar 10, 2025
Great
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
Tom
Site Experience Feedback
Mar 09, 2025
This not my first time shopping on here and it went well as usual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
First encounter
Site Experience Feedback
Mar 09, 2025
Straight forward no unwanted ads
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »