Gift Express Reviews - 9,531 Review - 8.9/10
Gift Express Rating
| Overall Satisfaction | 8.9 /10 |
|---|---|
| Would Shop Here Again | 8.9 /10 |
| Likelihood to Recommend | 8.9 /10 |
| Product Selection | 9.3 /10 |
| Ease of Finding | 9.3 /10 |
| Checkout Satisfaction | 9.3 /10 |
| Product Met Expectations | 9.1 /10 |
| On-Time Delivery | 8.8 /10 |
| Satisfaction with Customer Support | 8.4 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 11% | 11% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
4.8 out of 10
Recent Reviews for Gift Express
Showing 61 - 80 of 9,531
JGJ
Site Experience Feedback
Mar 12, 2025
The prices for most of the fragrances at Gift Express are the lowest found online.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Vi
Site Experience Feedback
Mar 12, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 12, 2025
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 12, 2025
This was a good purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Omar
Site Experience Feedback
Mar 12, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 12, 2025
Really good everything,I’m really happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kmi
Site Experience Feedback
Mar 12, 2025
I like the page, but I would like my products to be given.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 12, 2025
Never received my order
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 12, 2025
It was a good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
WVMotherTucker
Site Experience Feedback
Mar 12, 2025
Fast and easy purchase. I was disappointed that they did not have Abercrombie Fierce cologne available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 12, 2025
N/A
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 7
- Full ratings for this review »
Victoria H.
Site Experience Feedback
Feb 19, 2025
Very quick and easy to check out! Daniel Rene recommended Gift Express to me and all his Teek Teeks. We absolutely love you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Victoria H.
Post-Delivery Feedback
Mar 12, 2025
Amazing fragrances and at the right price. Very affordable.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bip
Site Experience Feedback
Feb 22, 2025
Cool
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bip
Post-Delivery Feedback
Mar 12, 2025
My last purchase actually came a day earlier than expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Nick
Site Experience Feedback
Feb 22, 2025
Quick and easy selection. Checkout was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nick
Post-Delivery Feedback
Mar 12, 2025
Christmas gift was returned due to issues with postal carrier and post office terminated the carrier for listing peoples items as address not existing or return to sender. Company refused to re-ship or refund and told me to speak with post office even though they received item and acknowledged the return
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Na
Site Experience Feedback
Mar 02, 2025
Na
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Na
Post-Delivery Feedback
Mar 12, 2025
Sold fake sauvage cologne as real
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Kingkong
Site Experience Feedback
Mar 12, 2025
I love gift express but sometimes it’s a delay but I do get my items when they do come
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
OB
Site Experience Feedback
Mar 11, 2025
went very well, got a great price, would definitely buy again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Princess
Site Experience Feedback
Mar 11, 2025
This experience was good and easy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Rai
Site Experience Feedback
Mar 11, 2025
It was good. Expected clarity of product description
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Yessy
Site Experience Feedback
Mar 11, 2025
Me gusta comprar aquí los precios son módicos me encantan la variedad las recomendaciones detalles etc
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »