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Gift Express Reviews - 9,531 Review - 8.9/10

Mar 16, 2025
Gift Express strives to offer you the broadest range of perfumes and colognes. You'll come across renowned designer brands like Versace, Calvin Klein, Gucci, Dolce & Gabbana, Elizabeth Arden, and more, all obtainable at discounts of up to 70%.

Gift Express Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.1 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.4 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%84%

Neutral

11%11%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

4.8 out of 10

Recent Reviews for Gift Express

Showing 61 - 80 of 9,531

JGJ

Site Experience Feedback

Mar 12, 2025

The prices for most of the fragrances at Gift Express are the lowest found online.

Vi

Site Experience Feedback

Mar 12, 2025

Good

Online Shopper

Site Experience Feedback

Mar 12, 2025

Very easy to navigate

Online Shopper

Site Experience Feedback

Mar 12, 2025

This was a good purchase

Omar

Site Experience Feedback

Mar 12, 2025

Good

Online Shopper

Site Experience Feedback

Mar 12, 2025

Really good everything,I’m really happy

Kmi

Site Experience Feedback

Mar 12, 2025

I like the page, but I would like my products to be given.

Online Shopper

Post-Delivery Feedback

Mar 12, 2025

Never received my order

Online Shopper

Site Experience Feedback

Mar 12, 2025

It was a good experience

WVMotherTucker

Site Experience Feedback

Mar 12, 2025

Fast and easy purchase. I was disappointed that they did not have Abercrombie Fierce cologne available.

Online Shopper

Post-Delivery Feedback

Mar 12, 2025

N/A

Victoria H.

Site Experience Feedback

Feb 19, 2025

Very quick and easy to check out! Daniel Rene recommended Gift Express to me and all his Teek Teeks. We absolutely love you!


Post-Delivery Feedback

Mar 12, 2025

Amazing fragrances and at the right price. Very affordable.

Bip

Site Experience Feedback

Feb 22, 2025

Cool


Post-Delivery Feedback

Mar 12, 2025

My last purchase actually came a day earlier than expected

Nick

Site Experience Feedback

Feb 22, 2025

Quick and easy selection. Checkout was easy


Post-Delivery Feedback

Mar 12, 2025

Christmas gift was returned due to issues with postal carrier and post office terminated the carrier for listing peoples items as address not existing or return to sender. Company refused to re-ship or refund and told me to speak with post office even though they received item and acknowledged the return

Na

Site Experience Feedback

Mar 02, 2025

Na


Post-Delivery Feedback

Mar 12, 2025

Sold fake sauvage cologne as real

Kingkong

Site Experience Feedback

Mar 12, 2025

I love gift express but sometimes it’s a delay but I do get my items when they do come

OB

Site Experience Feedback

Mar 11, 2025

went very well, got a great price, would definitely buy again.

Princess

Site Experience Feedback

Mar 11, 2025

This experience was good and easy

Rai

Site Experience Feedback

Mar 11, 2025

It was good. Expected clarity of product description

Yessy

Site Experience Feedback

Mar 11, 2025

Me gusta comprar aquí los precios son módicos me encantan la variedad las recomendaciones detalles etc