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Dennis Kirk, Inc Reviews - 45,287 Review - 9.5/10

Jan 21, 2025
Dennis Kirk, Inc is a large dealer of aftermarket parts and accessories for Harley Davidson Motorcycles, Japanese Motorcycles, ATVs, Snowmobiles and UTV.
Circle of Excellence - Dennis Kirk, Inc

2023
Winner

Circle of
Excellence

7 years

Dennis Kirk, Inc Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.6 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

13%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

9.2 out of 10

Recent Reviews for Dennis Kirk, Inc

Showing 1 - 20 of 45,287

Swifty

Site Experience Feedback

Jan 09, 2025

Waiting for my $100. For filling out survey


Post-Delivery Feedback

Jan 20, 2025

Great deal fast shipping very pleased

shotgun red

Site Experience Feedback

Jan 20, 2025

was great

Kimmesee

Site Experience Feedback

Jan 20, 2025

All good

LouBoy

Site Experience Feedback

Jan 20, 2025

Dennis Kirk always has the parts I need

EJ23

Site Experience Feedback

Jan 20, 2025

Denis Kirk has always been my go to place for anything snowmobile, very easy access and fast shipping.

Bud

Site Experience Feedback

Jan 20, 2025

What I'm looking for is easily found and product description is accurate.

Jim

Site Experience Feedback

Jan 20, 2025

Provide good customer service and always have super fast shipping. One thing I wish you had was more pictures showing the details of some of the clothing options or linked videos for reviews of the gear so I don't have to leave the sight to search up better pictures before purchasing.

Nick H

Site Experience Feedback

Jan 20, 2025

Easy flow. Does a great job making sure products fit the bike.

Stud bender

Site Experience Feedback

Jan 20, 2025

Great selection, free shipping

punk david

Site Experience Feedback

Jan 20, 2025

more pictures please

Tom

Site Experience Feedback

Jan 20, 2025

There are several parts that i could not find on other sites and i am very happy with the sites layout

Turbo413

Site Experience Feedback

Jan 20, 2025

Super quick and easy to find the stuff I need. Even for my older sleds. Will definitely be buying from Dennis Kirk again!

Mike

Site Experience Feedback

Jan 20, 2025

Easy to shop !

A-Aron

Site Experience Feedback

Jan 20, 2025

Very easy to find what I was looking for with the exact fit.

Lee Geronimo

Site Experience Feedback

Jan 20, 2025

Been using Dennis Kirk for 40 years and always have a positive experience. Love the site, selection, price, availability and shipping speed.

Vesuvius ATV 4Life!!

Site Experience Feedback

Jan 20, 2025

Overall pleased a hassle free up to this point, I haven’t received my order as I just completed checkout

Andy

Site Experience Feedback

Jan 20, 2025

Great

Online Shopper

Site Experience Feedback

Jan 20, 2025

Great experience

Online Shopper

Site Experience Feedback

Jan 20, 2025

Website is great, When I started I got the catalog in the early 80's. On line is so much easier.

Red

Site Experience Feedback

Jan 20, 2025

Parts always as discribed Al way quick delivery