AP Generator Parts Reviews - 127 Reviews - 8.9/10
AP Generator Parts Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 8.4 /10 |
Likelihood to Recommend | 8.2 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.1 /10 |
8.9out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
8.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 73% | 64% |
Neutral | 19% | 21% |
Negative | 8% | 14% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for AP Generator Parts
Showing 1 - 20 of 127
Cramer Generator Systems, LLC
Site Experience Feedback
Jan 15, 2025
Marco assisted me in finding the correct part for a generator. He researched the correct part and even sent me a diagram of the part prior to me ordering it online. Great customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gene
Post-Delivery Feedback
Jan 15, 2025
As a returning customer, AP Generator Parts is my go-to parts source for my Kohler 30RES generator.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JC
Site Experience Feedback
Jan 03, 2025
did not like that I had to create an account to purchase items
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
stevemwest
Site Experience Feedback
Dec 23, 2024
Easy to find product - easy to use checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NW953
Site Experience Feedback
Dec 20, 2024
Marc the parts salesman was very helpful with my questions
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
dude
Site Experience Feedback
Dec 13, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 12, 2024
No one cares
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Lil c
Site Experience Feedback
Dec 11, 2024
It was good info an quick response
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Cindy
Site Experience Feedback
Dec 06, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cheese
Site Experience Feedback
Dec 04, 2024
Great experience. It was easier to buy the Kohler part I needed here than deal with Kohler, despite being an authorized dealer.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Sp
Post-Delivery Feedback
Dec 04, 2024
The shipping is slow and the return policy isn’t good
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 8
- Customer Support: 1
- Full ratings for this review »
Kat W.
Site Experience Feedback
Dec 03, 2024
Site was easy to navigate. Called and spoke to someone to get clarity on what the shipping date may be.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark
Site Experience Feedback
Dec 02, 2024
Great product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John
Site Experience Feedback
Nov 30, 2024
Efficient interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark
Site Experience Feedback
Nov 30, 2024
Terrific experience, except cart needs to provide shipping date
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erock
Site Experience Feedback
Nov 29, 2024
It was fine. Could use better item descriptions.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 26, 2024
The website was easy to navigate and readily accessible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aggie 78
Site Experience Feedback
Nov 04, 2024
Marc Mancuso was great and very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
daisy6454
Site Experience Feedback
Nov 14, 2024
Quick and easy ordering and checkout was a breeze!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Frank
Site Experience Feedback
Nov 19, 2024
Extremely easy to navigate and order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »