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AP Generator Parts Reviews - 127 Reviews - 8.9/10

Jan 21, 2025
AP Generator Parts is dedicated to the sale of generator parts. We have over 50,000 generator part SKUs with more added each week. We're committed to offering the spare parts you need to keep your generators up and running.

AP Generator Parts Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again8.4 /10
Likelihood to Recommend8.2 /10
Product Selection9.1 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.0 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

8.4out of 10


Likelihood To Recommend:

 

8.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

73%64%

Neutral

19%21%

Negative

8%14%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Generator Parts

Showing 1 - 20 of 127

Cramer Generator Systems, LLC

Site Experience Feedback

Jan 15, 2025

Marco assisted me in finding the correct part for a generator. He researched the correct part and even sent me a diagram of the part prior to me ordering it online. Great customer service.

Gene

Post-Delivery Feedback

Jan 15, 2025

As a returning customer, AP Generator Parts is my go-to parts source for my Kohler 30RES generator.

JC

Site Experience Feedback

Jan 03, 2025

did not like that I had to create an account to purchase items

stevemwest

Site Experience Feedback

Dec 23, 2024

Easy to find product - easy to use checkout

NW953

Site Experience Feedback

Dec 20, 2024

Marc the parts salesman was very helpful with my questions

dude

Site Experience Feedback

Dec 13, 2024

good

Online Shopper

Site Experience Feedback

Dec 12, 2024

No one cares

Lil c

Site Experience Feedback

Dec 11, 2024

It was good info an quick response

Cindy

Site Experience Feedback

Dec 06, 2024

Excellent

Cheese

Site Experience Feedback

Dec 04, 2024

Great experience. It was easier to buy the Kohler part I needed here than deal with Kohler, despite being an authorized dealer.

Sp

Post-Delivery Feedback

Dec 04, 2024

The shipping is slow and the return policy isn’t good

Kat W.

Site Experience Feedback

Dec 03, 2024

Site was easy to navigate. Called and spoke to someone to get clarity on what the shipping date may be.

Mark

Site Experience Feedback

Dec 02, 2024

Great product

John

Site Experience Feedback

Nov 30, 2024

Efficient interaction

Mark

Site Experience Feedback

Nov 30, 2024

Terrific experience, except cart needs to provide shipping date

Erock

Site Experience Feedback

Nov 29, 2024

It was fine. Could use better item descriptions.

Online Shopper

Site Experience Feedback

Nov 26, 2024

The website was easy to navigate and readily accessible.

Aggie 78

Site Experience Feedback

Nov 04, 2024

Marc Mancuso was great and very helpful.

daisy6454

Site Experience Feedback

Nov 14, 2024

Quick and easy ordering and checkout was a breeze!

Frank

Site Experience Feedback

Nov 19, 2024

Extremely easy to navigate and order.