Woodwind and Brasswind Reviews - 1,945 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Woodwind and Brasswind
Showing 601 - 620 of 1,945
hute
Site Experience Feedback
Feb 28, 2024
At first I couldn't figure out how to use pro player special financing, but did at last. Everything else was easy from there on.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Clarinetguy
Site Experience Feedback
Feb 28, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 28, 2024
I've been using WW&BW for at least ten years, and I'm always satisfied with my purchases.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 28, 2024
It was good and easy access to everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave BSN
Site Experience Feedback
Feb 28, 2024
WWBW has a great selection of items to choose from and a very user friendly website that makes this job very easy!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Saxey
Site Experience Feedback
Feb 17, 2024
Like Butter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Saxey
Post-Delivery Feedback
Feb 28, 2024
Like Butter
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Neckstrap
Site Experience Feedback
Feb 27, 2024
Easy to search for item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TinaPhx
Site Experience Feedback
Feb 27, 2024
I knew what I needed. I was able to enter quick search words and it pulled up exactly what I needed. Since I was signed it, it populated all the information in the cart and I was ready to go!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Henry
Site Experience Feedback
Feb 27, 2024
I really would have preferred to take the survey AFTER receiving my order. That would make sense to me.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Seawebb
Site Experience Feedback
Feb 27, 2024
Overall good experience I was able to quickly find what I was looking for
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Miles
Site Experience Feedback
Feb 27, 2024
Is my second purchase, realy please with the site in general
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dman
Site Experience Feedback
Feb 27, 2024
it was easy and great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Karla
Site Experience Feedback
Feb 27, 2024
The transaction was easy to do and super fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charles M.
Site Experience Feedback
Feb 14, 2024
Overall it was a great experience doing business with Woodwind and Brasswind
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sven
Post-Delivery Feedback
Feb 27, 2024
I ordered a K&M trombone stand, one that I had purchased before, so I knew the quality. WWBW had it in stock at a reasonable price. It came quickly and was packed well. And I got to use points from their loyalty program to offset the cost. A win-win-win on this purchase!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Blaze
Site Experience Feedback
Feb 27, 2024
Good , no problems .
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 05, 2024
the checking for robot was difficult due to poor quality photos. Other than that, I have always had good experiences with woodwind/brasswind.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 27, 2024
really not much to say, just valve oil. I get all my musical supplies from you guys.I have never had a complaint that was of any importance. Keep up the good work, please.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Harry
Site Experience Feedback
Feb 27, 2024
Everything was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
X-Man
Site Experience Feedback
Feb 27, 2024
I found what I was looking for very easily with the search.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KaleTal
Site Experience Feedback
Feb 27, 2024
Purchase was very easy and smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »