Victoria's Secret Reviews - 4,739 Post-Delivery Reviews - 9.2/10

Most Current Certification:

Jun 20, 2026

Victoria's Secret offers a wide variety of Bras & Panties, Sleepwear & Robes, Lingerie, Bath & Fragrance, and Satin Bedding in their online store. Shoppers are encouraged to sign up for a free account to make shopping online faster and easier by saving shipping and billing preferences. Members may also save their shopping bag for up to 48 hours before checking out. The site features a Bra Salon for fitting and styling advice, as well as the Glam Lounge where visitors can see recent show clips and photo shoots.

Victoria's Secret Rating

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Post-Delivery Feedback - 4,739 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	83%	84%
Neutral	9%	9%
Negative	7%	7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

9 out of 10

Site Experience Feedback - 40,015 Reviews

Overall Satisfaction:

9.1out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.2out of 10

Overall Rating	Past 3 Months	Past Month
Positive	79%	78%
Neutral	13%	14%
Negative	8%	8%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9 out of 10

Recent Reviews for Victoria's Secret

Showing 4201 - 4250 of 44,754

Keyz
Site Experience Feedback
May 11, 2026
I admired the lace collection in the cami and boyshirts and other intimates which was mesmerizing.Im in live woth the hot pink and the lotions amd mists are to die for. I just wanted more colors to choose from when it came to the sports bra collection.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
H
Post-Delivery Feedback
May 11, 2026
You should definitely buy from vs pink, they have a bunch of cute styles and color ways, you'll definitely something u like!
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Msu682
Post-Delivery Feedback
May 11, 2026
Nice selection and quick delivery.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Cmg
Site Experience Feedback
May 11, 2026
Easy to select , great deals
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
islandmama
Post-Delivery Feedback
May 11, 2026
My package was delivered in a timely fashion. All of the items met my expectations for quality and luxurious feel except one item which came undone after one try on.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
On Time Delivery: 8
Customer Support: 8
Full ratings for this review »
Pooh
Site Experience Feedback
May 11, 2026
Easy to order from my home!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Nesi
Post-Delivery Feedback
May 11, 2026
Since I am retired I stay home and the clothes are extremely comfortable and fashionable. I wear more Victoria secret and pink than any other clothing.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
OGferalgrannyLTL
Post-Delivery Feedback
May 11, 2026
I had overlooked myself for years just making sure everyone had what they needed & I realized it had been too long since id splurged on myself so I dove into the 10 pair for $40 deal and chose patterns and styles that made my heart dance....I also ordered some whipped room spray (1 for me & 1 for a friend) using girl math the 2nd room spray was free because the first one canceled out the shipping fee 🤣🥰
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
You know you're not publishing this
Post-Delivery Feedback
May 11, 2026
I don't want to see some young woman's beer gut hanging out every time I go to the Pink site. Can you not group all the triple X large clothing into one section and let the larger people model THOSE clothes? It's really hard to get an idea of how a size 6 is going to fit when the person in the garment is 2XL. People with that much extra weight aren't necessarily wearing the skimpy, cropped, tight styles you're shoving them into. For Christ sake STOP. Many times I feel like you're trying to suggest that an item might be best for larger gals and all the people who aren't overweight aren't trying to identify with clothes worn by significantly overweight folks. Quit trying to integrate styles. Please create sections where women can identify with their own body type vs mashing everyone together resulting in discouragement and alienation of other shoppers. This door swings both ways resulting in frustration on both sides. Why not just create a plus size SECTION???
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 1
On Time Delivery: 8
Customer Support: 1
Full ratings for this review »
Dunia
Site Experience Feedback
May 11, 2026
Good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Keasey
Site Experience Feedback
May 11, 2026
Loved it!!!
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
CHELBEESANCHEZZ
Site Experience Feedback
May 11, 2026
It was easy to navigate - an email actually de t me to check out the lace pantie sake.
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
HotLanta Resident
Post-Delivery Feedback
May 11, 2026
I surprised myself and thought I'd see if Victoria's secret had any of the lingerie items I was seeking. It's not my first choice for shopping. So, I was happily surprised when I found a few items that met my needs. In the future I will definitely check out their website for sexy items. I don't think what I'm seeking is in the store, so I don't need a location. When I got the items there were as described in the pictures on the website. The material is soft and comfortable on the skin. So I am happy with what I bought.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 8
On Time Delivery: 7
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
May 11, 2026
The website was really easily managed and see the products the selection
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Arrived later than anticipated
Post-Delivery Feedback
May 11, 2026
Items were as expected but delivery is not dependable. I would have a back up plan for things I wanted to use/wear because VS didn’t not deliver my items on the 3 day delivery date.
Overall Rating: 7
Would Shop Here Again: 3
Likelihood To Recommend: 7
On Time Delivery: 1
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 11, 2026
Everything was perfect..except wrong size bra(2)needed 38D but purchased 36D.,going to return and reorder 38D
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Nee Nee
Site Experience Feedback
May 11, 2026
Website easy to navigate
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Amber Breezy
Site Experience Feedback
May 11, 2026
Absolutely love all the products I have ever ordered or purchased in store. High quality in every single item I have ever purchased in store or on line. Customer service top-tier! I have been to various stores in different states and always very inviting and cheerful. 10/10 would definitely recommend
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Misty
Site Experience Feedback
May 11, 2026
It was excellent. Easy to move between different products and easy checkout
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
twins mom
Post-Delivery Feedback
May 11, 2026
i totally love vs!! ..they always come correct!! and never disappoint!! they are expensive tho!!! lol
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 9
On Time Delivery: 10
Customer Support: 9
Full ratings for this review »
MaM
Post-Delivery Feedback
May 11, 2026
Ordering was fine... the product itself were defective... for example...felt twisted when worn...
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Syrena
Site Experience Feedback
May 11, 2026
Great help and experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Vic Sec
Post-Delivery Feedback
May 11, 2026
Excellent
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 11, 2026
See my prior comment. If speaking to a friend I would tell them to avoid ordering from VS.
Overall Rating: 4
Would Shop Here Again: 4
Likelihood To Recommend: 4
On Time Delivery: 5
Customer Support: 4
Full ratings for this review »
Ray
Post-Delivery Feedback
May 11, 2026
I would recommend VS 100% I LOVE THIS STORE!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
N/A
Post-Delivery Feedback
May 11, 2026
Ordering online on the website was very easy! All the products I wanted were in stock and were delivered quickly and in a timely manner.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Little girl
Post-Delivery Feedback
May 11, 2026
My recent experience was great. I received package earlier than expected. Great job
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Agt
Site Experience Feedback
May 11, 2026
Previous response
Overall Rating: 6
Would Shop Here Again: 7
Likelihood To Recommend: 10
Full ratings for this review »
Ronda
Site Experience Feedback
May 11, 2026
Great
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Trainguy1973
Site Experience Feedback
May 11, 2026
Everything good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
May 11, 2026
The App wouldn’t allow me to complete my purchase. I had to get on the browser to do so.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Jojo
Site Experience Feedback
May 10, 2026
The only thing I’ve noticed are some check out people can be to serious. Not as friendly as the fitting room attedents
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Mariyo
Site Experience Feedback
May 10, 2026
I lost one of my pairs mid-checkout and it really disappointed me. Thankfully I was trying to order a size smaller and my true size was still available.
Overall Rating: 7
Would Shop Here Again: 8
Likelihood To Recommend: 7
Full ratings for this review »
Yas
Site Experience Feedback
May 10, 2026
I think the deal you guys have are excellent! I love your fragrances !
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ghaz
Site Experience Feedback
May 10, 2026
It was good, easy to find whatever I needed, easy to navigate and find deals.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 9
Full ratings for this review »
Gigi
Site Experience Feedback
May 10, 2026
Victoria’s Secret/ Pink are my favorite stores to shop at, this was my first time purchasing online and it was great, they had everything I wanted in stock and had no issues with the app. I can’t wait to receive my order!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
May 10, 2026
It was good no problems with the experience very easy to navigate Web Site..
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
SummerKnight
Site Experience Feedback
May 10, 2026
The website is easy to navigate. I was able to find everything that I was searching to buy. I enjoy the sort and filter options. Only thing that I would like for the website to add would be bigger models for the preview of panties.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 7
Full ratings for this review »
TJ
Post-Delivery Feedback
May 10, 2026
The quality of the items were not as expected, especially for the price.
Overall Rating: 5
Would Shop Here Again: 1
Likelihood To Recommend: 5
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Lily
Site Experience Feedback
May 10, 2026
Overall I had a good interaction with the website, however I wish that sizing was a little more obvious in regards to the S, M, L it felt more like a hassle to figure it out than it should’ve. I also wish that it was easier to tell what was and wasn’t sold out. I think for things like bikinis there should be enough stock that it won’t sell out in two seconds
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ash
Site Experience Feedback
May 10, 2026
It was easy to use. Everything was a good deal. I got six bras and a hoodie for $102 shipped.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
RugbyAlley
Site Experience Feedback
May 10, 2026
Your website on mobile is frustrating- I would have spent more and bought more but I don’t have the patience. All the product Image left l/r swiping is strange and doesn’t interact as it should it drags the pages versus the image. Getting just the image to interact is extremely frustrating and difficult. Your Narvar signup is broken
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
Online Shopper
Site Experience Feedback
May 10, 2026
I love everything about it just dont like that can't always get things in long
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Steph
Site Experience Feedback
May 10, 2026
Had a great experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
May 10, 2026
Good
Overall Rating: 9
Would Shop Here Again: 6
Likelihood To Recommend: 7
Full ratings for this review »
Grace
Site Experience Feedback
May 10, 2026
It was very quick to get my purchase and very easy
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
May 10, 2026
Great selection n ease of placing order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ginger
Site Experience Feedback
May 10, 2026
Didn’t like that they didn’t have a good selection of front closer bras , I use front closer cause of carpal tunnel , they have to be better stocked
Overall Rating: 6
Would Shop Here Again: 8
Likelihood To Recommend: 7
Full ratings for this review »
Gifts
Site Experience Feedback
May 10, 2026
Was quick and easy. Loved that fact that it shows you what rewards are available to you.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
May 10, 2026
The ease of obtaining items
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »