Venus Reviews - 29,607 Review - 9.1/10
Venus Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 13% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for Venus
Showing 1 - 20 of 29,607
virgo22
Site Experience Feedback
Dec 10, 2024
fast and satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pegasusvt
Site Experience Feedback
Dec 16, 2024
Good interaction overall - Couple of times was stalled e.g. if I looked at a product and then wanted to go back to my search I would have to reset my filters
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pegasusvt
Post-Delivery Feedback
Jan 07, 2025
Excellent
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
RT
Site Experience Feedback
Dec 28, 2024
I had a very good experience today.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pretty Red
Post-Delivery Feedback
Jan 07, 2025
The item I ordered fit perfectly, ordering was very east.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 07, 2025
everything was what i expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Daisy
Post-Delivery Feedback
Jan 07, 2025
I just got the most PERFECT jumpsuit for Valentines day. The fabric is exquisite, the proportions are perfect, and the details are so much fun. I can't wait to wear it and would recommend it to anyone looking for a pantsuit that actually fits like it is supposed to!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
CLCurtis
Post-Delivery Feedback
Jan 07, 2025
These dresses from.venus fit like a glove. The material is very shiney & pretty - just like the pictures! I will definitely be purchasing from this website & company again as the dresses are lovely! Everythiing was delivered on time & they sent delivery updates via email.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kimmy
Site Experience Feedback
Dec 25, 2024
I hope to get this XS dress for my Birthday Dec 31. I Ordered the small & it is too loose.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kimmy
Post-Delivery Feedback
Jan 07, 2025
N/A already explained
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Cool Bear
Site Experience Feedback
Dec 26, 2024
Venus is a great place to get terrific clothing at discount prices.Lots of beautiful clothes!!!! Love there selections.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 06, 2025
My only com is when item are sold out, Venus should restock the sold out garments
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 06, 2025
Excelente
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
jewels
Post-Delivery Feedback
Jan 06, 2025
I found some things that were on sale for very good prices. I have always loved everything I have gotten in the past, even though some things were pricey, for me, I generally waited for sales.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Unhappy
Post-Delivery Feedback
Jan 06, 2025
Sizes are irregular and customer service is poor
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 2
- Customer Support: 2
- Full ratings for this review »
Deanna
Site Experience Feedback
Dec 28, 2024
Lots of codes to save money then a 15% was offered if I applied to sms and email but it did not reflect on my bill.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
RobinH
Site Experience Feedback
Dec 22, 2024
Found tops but no bottoms on swimsuits I like. I only buy swimsuits from Venus. The quality is exceptional and hold up really well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doug
Site Experience Feedback
Dec 18, 2024
Great overall but few items were out of stock for size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doug
Post-Delivery Feedback
Jan 06, 2025
All of items look great and I can't wait to give to my wife in near future.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tammy M - Florida
Post-Delivery Feedback
Jan 06, 2025
The quality of everything is excellent and delivered on time
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Cd paul
Post-Delivery Feedback
Jan 06, 2025
the material is fantastic. the size was a little off between different products of the same type. Some large fit great. in other styles, a large was tight. bought some for my wife too. fun to have matching lingerie
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Patti
Site Experience Feedback
Jan 05, 2025
One package delivered damaged, ripped open plus a hole in side. Someone attempted to tape up. Items were missing and few damages from rain. Last package was never delivered was lost and tracking said went back to sender. This last attempt I was supposed to get free shipping on a flash sale. SAS60 and it still charged me. Would like reimbursement
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Marie
Site Experience Feedback
Jan 05, 2025
Great! Love the New Years sale! Really excited about my new clothes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »