Utrecht Art Supplies Customer Reviews
Utrecht Art Supplies holds a 9.4/10 overall rating and 235 verified post-delivery reviews on Bizrate.
Utrecht Art Supplies Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 95% |
 Neutral | 10% | 5% |
 Negative | 6% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 78% |
Neutral | 15% | 19% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Utrecht Art Supplies
Showing 1 - 50 of 1,714
Jb
Site Experience FeedbackJul 29, 2026
Felt easy and like I got a good deal.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 29, 2026
Had to recreate an account but otherwise ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Damian Maurice
Site Experience FeedbackJul 29, 2026
Utrecht is my favorite brand of art supplies. I having been using the brand since the early 90s
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miracle
Site Experience FeedbackJul 29, 2026
My e card failed to be sent by the time that I was ready to ordered my supplies. I’m disappointed by the lack of responsiveness in the correspondence. It’s feeling as though my data is more valuable than the actual experience of the customer. The survey also feels deceptive. I would appreciate seeing the entire survey before completing and moving forward.
- Overall Rating: 8
- Would Shop Here Again: 4
- Likelihood To Recommend: 2
John
Site Experience FeedbackJul 28, 2026
It was easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pushkin
Site Experience FeedbackJul 28, 2026
Pushkin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leah
Site Experience FeedbackJul 28, 2026
Website interaction was good. The site is comparable to other art supply websites. The coupon process was slightly more complicated than other sites, but I figured it out. Overall, it was fine.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 28, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJul 27, 2026
easy to shop. Good material
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CDawg
Site Experience FeedbackJul 27, 2026
It was aight.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
tinux
Site Experience FeedbackJul 27, 2026
it was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Artist
Site Experience FeedbackJul 27, 2026
Easy research. Product selection, checkout
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SherriBerri
Site Experience FeedbackJul 26, 2026
My experience went very well as it was quick and easy and I got a great price on a high-quality product that I needed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carrie
Site Experience FeedbackJul 26, 2026
Reasonable once I figured out how to ask for what I was looking for.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Alex
Site Experience FeedbackJul 26, 2026
Some of the images for the Liquitex products were very slow to load. Likely a me problem not a you problem.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Site Experience FeedbackJul 25, 2026
Good Experience to date.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brewsome1
Site Experience FeedbackJul 25, 2026
I feel blessed that I could find these color Stix because they are gone every where
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
shari like starry
Site Experience FeedbackJul 25, 2026
Very easy loved that you had online gift cards!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charlie
Post-Delivery FeedbackJul 24, 2026
I would recommend Utrecht due to their service and quality products. I always shop around and end up buying from Utrecht.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
TxRustle
Site Experience FeedbackJul 24, 2026
SLOW- quirky, had to go through the purchase process several times to complete.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 24, 2026
nothing
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 23, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Keith
Site Experience FeedbackJul 23, 2026
Very easy. I normally call on the phone to place an order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Macy
Site Experience FeedbackJul 23, 2026
I would have liked more information about the paper I was ordering, and I wish I could order sample sheets before purchasing a ream. As a solo crafts person, a ream is quite the commitment and will take me years to use up. I sure hope I bought something I like.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Carlos
Site Experience FeedbackJul 23, 2026
Ok
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Whiplash
Site Experience FeedbackJul 22, 2026
Frame selection for what I was looking for would work better with drop down selection for size instead of scrolling. The description sounded like AI. I was not able to tell if the frame pieces I ordered came with correct hardware or I will need to buy separate.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Big Steve USA
Site Experience FeedbackJul 22, 2026
I was trying to buy a gallon of black utretch artist series but it looks like you don’t offer it anymore.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mills
Site Experience FeedbackJul 22, 2026
Overall a pretty easy shopping experience. No complaints.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dick
Site Experience FeedbackJul 22, 2026
Had exactly what I was looking for, no bad ecperirnce
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 22, 2026
Seems fine to me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
mm
Site Experience FeedbackJul 22, 2026
Sydney was patient and really helpful she helped me navigate the website to add an additional iten and receive a coupon that I had forgoten to accept at the begining of my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 21, 2026
great biz
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cement head
Site Experience FeedbackJul 20, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dip
Site Experience FeedbackJul 20, 2026
I started shopping at Utrecht many years ago.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Naughty Nikki
Post-Delivery FeedbackJul 20, 2026
Well I had made a purchase on Amazon for the same item and it was way over the company's. Sigested retail price and when I needed it again I thought I'd look around and see what others had it priced for and I found it cheap than. Amazon from 3 different art suppliers but you had a cheaper price and would ship it fast without a dangerous hazard shipping charge. And I'm glad I did because was a great purchase and got here when it was suppose to thx you all rock and
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Liza
Site Experience FeedbackJul 19, 2026
Easy and straightforward. Had all items I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
liv
Site Experience FeedbackJul 18, 2026
The website was clear. I wish there was more information with some products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Dee Dee
Site Experience FeedbackJul 18, 2026
I like the quality of utrecht products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 18, 2026
Easily ordered gift card for coworker. Familiar with your product and know she will enjoy shopping with you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ultra marine Bryan
Site Experience FeedbackJul 18, 2026
wasted a lot of time finding stuff I had ordered before. Not a great shopping experience. Not intuitive .
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
ShrnBlr
Post-Delivery FeedbackJul 17, 2026
I like the Utrect website and the way ordering is easy to make changes as I consider my purchases. Shipping is either incredibly slow or way too expensive. Tracking was hard to fi d and negotiate
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
GriffBiff
Site Experience FeedbackJul 17, 2026
It was a little hard finding the size that I wanted, but once I learned how the selection process works, it was easy from there.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
STP
Site Experience FeedbackJul 17, 2026
This is the product I used all through high school and grad school. So happy I finally found actual matboard!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenny
Site Experience FeedbackJul 16, 2026
Have used this product before very satisfied with the transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debi
Site Experience FeedbackJul 16, 2026
It was good. I found everything I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
judy
Site Experience FeedbackJul 16, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chexteroobius
Site Experience FeedbackJul 15, 2026
Utrecht has improved their online shopping performance over the years. I greatly appreciate the availability of classic products, not available anywhere else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lambchop
Post-Delivery FeedbackJul 15, 2026
I have been using Utrecht products for over 30 years. I've always been pleased with their quality and have never felt the need to try other brands.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
GIANT APE
Post-Delivery FeedbackJul 14, 2026
Im always very happy with utrecht the online experience and the products
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A