Utrecht Art Supplies Customer Reviews
Utrecht Art Supplies holds a 9.4/10 overall rating and 235 verified post-delivery reviews on Bizrate.
Utrecht Art Supplies Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 90% |
 Neutral | 10% | 10% |
 Negative | 6% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 81% |
Neutral | 15% | 16% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Utrecht Art Supplies
Showing 1 - 50 of 1,657
Design Dad
Site Experience FeedbackAug 14, 2026
User experience was fine.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Cat
Site Experience FeedbackAug 14, 2026
Online was quick and easy filling out these forms as a pain sometimes it’s a hell of a lot better than working with the people that you have a story not that I’ve done that through inquiry, but I just got off the phone with Blick and had a really bad experience. I think I’ve shocked at your store before downtown in San Francisco. I’ve always had a good experience at that store and I think there’s another store in another district that I’ve shocked at. I believe they’re both your store. I’ve shopped at Blicks. It’s a very different experience. I don’t like shopping at Blicks. But sometimes you gotta find what you have to find and you assume an art store should have it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jason
Site Experience FeedbackAug 14, 2026
I love this website it provides a lot of great supplies with prices that are relatively affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PLB
Site Experience FeedbackAug 14, 2026
Generally good experience. Website easy to navigate, fond what I was interested in. Will continue to use Utrecht Art Supplies when I need other stuff.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobby
Post-Delivery FeedbackAug 13, 2026
We wanted to get something for my Grandson who is an artist We thought of Utrecht as we had purchased things in the past. Good stuff and a good company.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Aren
Site Experience FeedbackAug 13, 2026
Organized and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
V
Site Experience FeedbackAug 13, 2026
I find the website a little difficult to navigate at first, but was able to find the items I needed and like that they are saved in my cart for a decent amount of time, so I do not have to go back and re add since I was not sure of everything I needed right away
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
pixellula
Site Experience FeedbackAug 13, 2026
Easy to find what I was looking for. Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grace H.
Site Experience FeedbackAug 12, 2026
My experience was very good, as a college student getting supplies for my classes, this saved money, and I trust my packages will come to me not damaged, and in a timely fashion.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
goose
Site Experience FeedbackAug 12, 2026
It was fine, a bit annoying to keep scrolling through the paints as I added them to cart but that's not a big deal. Every paint I purchased was on sale though, so I saved nearly 50 dollars which was pretty sick.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
MazterWheelz
Site Experience FeedbackAug 11, 2026
Pretty standard site navigation. I followed a link directly to the product I was looking for.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
eli
Site Experience FeedbackAug 11, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackAug 11, 2026
Everything was easy to find and I think the prices are very fair. I have used this product through someone else who is an artist and buys large quantities from you guys. Very happy with the product excited for my first purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yidan
Post-Delivery FeedbackAug 11, 2026
It was a small purchase and I am satisfied.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
KC
Site Experience FeedbackAug 11, 2026
Site came up for what I was searching for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
R22
Post-Delivery FeedbackAug 10, 2026
When I put an order in from past and present art supplies I know I will receive a good quality product from a reliable and trustworthy buisness. Utrecht is my go to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 9, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
Unfortunately each sheet of mat board was damage on the same corner during shipping. I was able to use, but had some unnecessary waste.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: N/A
- Customer Support: N/A
Lauren
Site Experience FeedbackAug 8, 2026
Everything is satisfaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Newrochellian
Site Experience FeedbackAug 8, 2026
Used to buy from store in Manhattan
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy
Site Experience FeedbackAug 7, 2026
Fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charlie
Site Experience FeedbackAug 7, 2026
The website is easy to navigate anyone should be able to use it. Unlike other websites this website has a good check out feature. Over all a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackAug 7, 2026
Worked great thanjs
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mattchatt
Site Experience FeedbackAug 6, 2026
Typed in search a specific item and several items listed
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackAug 6, 2026
As a painter, I have always purchased Utrecht brand oil paints but I don’t see that brand listed anymore. How do I know the quality of other paints?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melissa
Site Experience FeedbackAug 6, 2026
website was detailed and easy to understand. i loved that it broke everything down and itemized. it was also very helpful to be able to change the quantity with ease in the cart.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sherri Berri
Post-Delivery FeedbackAug 6, 2026
I was very pleased to find the poly chromos pencils I wanted at a very competitive price as soon as I purchase them I was giving information on when they would arrive and they came on that exact day. They were packaged very safely and in great condition. I've been really happy using them on my latest colored pencil projects. I would definitely come back and purchase more art supplies from this great company with a good website that's easy to navigate.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 6, 2026
did hot ship correct merchandise
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackAug 6, 2026
I was happy to find exactly what I needed.online since they didn’t have it in the store near me. However, at the store, I receive a discount because I am a teacher, but that was not offered online. It would have been nice to have it.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Buy with confidence.
Site Experience FeedbackAug 5, 2026
Not optimized for mobile, but I managed. lol
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Betsy
Site Experience FeedbackAug 5, 2026
The extensive variety of Grumbacher Pre-Tested Professional oil paints is making me so happy and now excited to start on some new canvases! I have been unable to locate Pre-Tested in the shades that I need for some Spring season paintings! Thank you so much! Also, I am very excited that you have linen stretched canvases, I will be ordering some of these in a few days!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Artmama
Site Experience FeedbackAug 5, 2026
I have nothing bad to say, the website is user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 5, 2026
Great and easy will definitely shop again thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Pipi
Site Experience FeedbackAug 4, 2026
Super good if i get all items in good condition and paper not wrinkled
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
waterfountain
Site Experience FeedbackAug 4, 2026
I noticed that handling fees increased when I added another 50lb order of clay so I didnt include another 50lb order of clay because I thought the 25$ per 50lbs clay was already expensive.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CoCo
Site Experience FeedbackAug 3, 2026
no issues!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rocky
Site Experience FeedbackAug 3, 2026
I was disappointed that I could not use PayPal but that is not your issue.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Keith
Post-Delivery FeedbackAug 3, 2026
I have used Utrecht products since 1974. Obviously I'm very satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Liz
Site Experience FeedbackAug 2, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Shari like starry
Post-Delivery FeedbackAug 2, 2026
Got a gift card for a friend who is starting her who design business she was thrilled.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 1, 2026
Easy to navigate site and always satisfied with purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alison B
Site Experience FeedbackAug 1, 2026
I found some items that were cheaper than at other stores, but there were also a few things I wanted to buy that I couldn't find.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
SKart
Site Experience FeedbackAug 1, 2026
The side is easy to navigate and they have many products, I wish there was a store close to me
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
bolam
Site Experience FeedbackAug 1, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paloma
Site Experience FeedbackAug 1, 2026
The whole thing took five minutes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Artist
Site Experience FeedbackAug 1, 2026
Easy experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Artistatart
Site Experience FeedbackAug 1, 2026
I love Utrecht products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Raff
Site Experience FeedbackJul 31, 2026
Everything went great, from product selection to checking out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Good website navigation
Site Experience FeedbackJul 31, 2026
Website navigation was fairly easy and products were fairly easy to find. Some product descriptions were very brief or nonexistent. I would like to see width of brushes represented in inches in addition to brush size as it has been since I have painted.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Murf
Site Experience FeedbackJul 31, 2026
Easy to use. Professional products. Great reputation. Fair and reasonable pricing.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10