Toolstoday Customer Reviews
Toolstoday holds a 9.1/10 overall rating and 345 verified post-delivery reviews on Bizrate.
Toolstoday Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2022 Winner Circle of Excellence
3 years
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Learn more about reviewsRecent Reviews for Toolstoday
Showing 1 - 50 of 1,190
RodB
Post-Delivery FeedbackOct 27, 2026
My name is Rod Baharloo. My first purchase was a vcarve pro bundle that came with some bits. I contacted customer support to ask if I could exchange those unused bits for others. Kevin replied saying they would return the bits but not exchange. I would need to buy the other bits in a separate transaction. I then asked how much money was being refunded to my card and he said 249$. After I sent the bits he emailed back saying. It was actually $149 they would refund. I told him to send back the bits because if I knew it would be that amount I would have kept them. He then insults me by sending me a link saying I could buy those same bits again if I want for a 10% discount at $221. I called and he answered, I immediately said I prefer to talk to someone else but he didn’t. I said it was his error and I want my bits back, I am not looking for anything for free and I sent them back due to his wrong information. That’s fine that they can’t give me back the $249 but give me the bits back. He then insults me again and says I am acting like I’m trying to get something for free. I told him I spend a lot of money and this is the type of interaction that will keep me away and he basic said he doesn’t care. Imagine being lied to and then insulted after spending good money. This place is not the only show in town and I can find the things I need elsewhere. I have worked customer service my entire life and never ever would this type of behavior be accepted in any of the places I’ve worked. Kevin is the reason I will never buy from tools today again and I will forever tell anyone who listens about what this guy said to me and how I was treated.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
Jack of all trades
Site Experience FeedbackOct 27, 2026
So far, earthy's good, first time using you.So I can't give you an actual answer , but thank you for the items I need to purchase for my job
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackOct 27, 2026
All went well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
PlasticsMan
Site Experience FeedbackOct 27, 2026
Great selection and fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shop
Site Experience FeedbackOct 27, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SeasAndTrees
Site Experience FeedbackOct 26, 2026
Always easy to purchase from toolstoday. Best selection and good prices for the CNC world. Thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skibowman02
Post-Delivery FeedbackOct 26, 2026
Tools Today has always been my go to. No need to fompare with other CNC bits. These work amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
MikeD
Site Experience FeedbackOct 26, 2026
I could not pay using Bolt as it did not have my credit card listed. The Bolt site would not allow me to add a non MasterCard card and said I had to go to my Visa site and that sign did not offer a way to add Bolt. There should be a way to choose any credit card without having to pay as a guest. Very frustrating.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr. T
Post-Delivery FeedbackOct 26, 2026
shaper cutters are good quality and sharp, but I bought these as matching set to build shaker style cabinet doors. the 1/4 groove that would hold the panel is lightly oversized so the panel is a little loose also the tongue of the coped piece is sloppy. I had to make a quick fix by making a shim from an aluminum can. would be nice if these bits came with some small shims or spacers for fine tuning your set up. In the past I've purchased shapers that come with brass or copper shims.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 25, 2026
I bought a digital program, Vetric desktop
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Drill Bit
Site Experience FeedbackOct 25, 2026
Checkout experience complicated
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bud
Site Experience FeedbackOct 24, 2026
Ordering and checkout was a breeze.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Samiam
Site Experience FeedbackOct 24, 2026
this is my first time buying from this site but it wasn't to hard to navigate. Amana router bits come highly recommended. I hope the product lives up to it's reputation.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Chuck
Post-Delivery FeedbackOct 23, 2026
Everything related to this order was fine. The product was reasonably priced, but I dislike having to pay more for shipping than I did for the product.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
E
Post-Delivery FeedbackOct 22, 2026
So I wrote not on time because ups deliver to my crack head neighbor… who let package sit on ground all night.. not your fault but ups can’t read an address marked right on our driveway. Second is the poor fit with the tongue and groove. I kinda expected it but at the price it could be so much better and should be. If you want pics of fit I can supply them. Not at all disappointed with you guys, just everything else..
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
tinsnip
Site Experience FeedbackOct 22, 2026
Entered the coupon code emailed to me and it did not work. Customer chat service sent me the correct code. Then after entering the code, there was no button to proceed with the check out. I finally found that if I hit the continue shopping button and then returned to my cart it allowed me to proceed with the check out.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Smiley
Site Experience FeedbackOct 21, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Split Sets
Site Experience FeedbackOct 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GT
Site Experience FeedbackOct 20, 2026
Super Excellent Service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Site Experience FeedbackOct 20, 2026
Today was fine, I tried yesterday and the payment kept failing.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 19, 2026
it was positive and quick. shortly we will find out if the product works as described I hope so.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WES
Site Experience FeedbackOct 19, 2026
GREAT SITE!!
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Big O
Site Experience FeedbackOct 18, 2026
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
IHateRoute
Site Experience FeedbackOct 18, 2026
I don't want Route package protection and I'm now forced to accept it. That's crap. And why at the bottom of this survey is there an ad for Swagbucks? Lame.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
From Toolstoday
Thank you for your feedback! Route package protection is completely optional. When you are about to check out, you will see an orange trash can next to all of your items. Click on it to remove ANY item you wish to remove from your...
Read full response »RS Construction
Post-Delivery FeedbackOct 18, 2026
Easy to order bits I need and fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Patrick
Post-Delivery FeedbackOct 17, 2026
I got the counter sinking bits for work. I do a lot of kitchen cabinets and bathroom vanities. And I did tell my coworkers, but they said they already know about Toolsday and order from this company already. So far so good for the bits.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Clay
Site Experience FeedbackOct 17, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cabinetjim
Post-Delivery FeedbackOct 16, 2026
Very good product selection. Easy online ordering and fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
andy
Site Experience FeedbackOct 15, 2026
need faster mail options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Toolstoday
Thank you for your feedback! we offer a wide array of shipping options from USPS Ground Advantage to UPS Next Day Early AM delivery. The only exclusion to this would be any item that states it ships directly from the manufacturer.
hanee
Site Experience FeedbackOct 15, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
saw god
Site Experience FeedbackOct 15, 2026
it worked
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackOct 14, 2026
A little difficult navigating the site after a coupon code was entered. Didn't see a continue button, finally figured it out, but I almost abandoned my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tommy
Site Experience FeedbackOct 14, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M&J fabrication and machining
Post-Delivery FeedbackOct 14, 2026
great site for our cnc shop in daytona, we engrave marine grade aluminum sheets and these bits have a long life, but my main thing is we need fast reliable shipping to keep our shop running and that is one of my primary reasons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Craftsman king
Site Experience FeedbackOct 13, 2026
Quick and easy Thanks
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sdixon
Site Experience FeedbackOct 13, 2026
I always enjoy shopping g there very convenient!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Maxim Construction Pro LLC
Site Experience FeedbackOct 13, 2026
Site was super easy to navigate. Checkout was simple and overall the site was well made and easy to maneuver! Will purchase again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MaterialMike
Site Experience FeedbackOct 13, 2026
I didn't have a bad experience. i found the search not working too well so i had to physically browse through the site to find what i was looking for but found it fairly easy. the price was good i just hope the quality of the product is good as well.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
From Toolstoday
Thank you for your feedback! difficulty finding a part can be extremely frustrating. Please do not hesitate to reach out to us. We are always, more than happy to assist you with locating a specific tool. 9AM-5PM Monday-Friday 888 ...
Read full response »VLA
Post-Delivery FeedbackOct 12, 2026
i purchased the alphabet bank SVG files. i did not receive the instructions
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Ron
Site Experience FeedbackOct 12, 2026
Interacted with Tools Today staff at recent VCarve Make-It conference. Thanks for coming excellent presentation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pm
Post-Delivery FeedbackOct 12, 2026
For some odd reason the package was never sealed but all items still inside. As long as my cnc guys happy.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 8
From Toolstoday
Thank you for your feedback! We pride ourselves with strong customer service and timely shipping. If you ever need assistance that you cannot find on the website, please do not hesitate to contact us at 888 699 3939 or email us at...
Read full response »wainiaw
Post-Delivery FeedbackOct 12, 2026
Worked great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Patrick
Site Experience FeedbackOct 10, 2026
Everything is fine
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Chuck
Site Experience FeedbackOct 10, 2026
I just get frosted when the shipping costs more than the item. Couldn't you just stick it in an envelope and put it in the mail?
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
From Toolstoday
Thank you for your feedback! As great as that would be, we must have tracking on ALL orders that we ship. simply putting a stamp on it and putting the tool in the envelope will more than likely result in the tool breaking the env...
Read full response »KLconstruction
Site Experience FeedbackOct 9, 2026
Very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carveco compatible tool information
Site Experience FeedbackOct 9, 2026
I am purchasing this bit to use on my onefinity CNC machine using Carveco. The only thing is this bit is missing from any compatible tool database information I can find specifically from carveco.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Toolstoday
Thank you for your feedback! Our downloadable tool library is compatible with Vectric and Fusion 360. As it stands, we do not have a library compatible with Carveco.
Online Shopper
Site Experience FeedbackOct 9, 2026
I had a great experience buying from ToolsToday. Their website is fast, intuitive, and very easy to use. They carry a huge variety of tools, and their stock of Amana Tool items is unmatched. Everything I needed was available and easy to find without any headache.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackOct 8, 2026
The rout bit has performed very well on the project I use to make.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
mike9711
Site Experience FeedbackOct 8, 2026
i found an invoice from 2021 of the same bits and the cost rose 100 bucks that ridiculous
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Toolstoday
Thank you for your feedback! Inflation has definitely been tough on all of us. Still, we strive to maintain competitive pricing against market value.
CabinetJim
Site Experience FeedbackOct 8, 2026
Easy to find parts. Good pricing and quick shipping. Tools Today is always are go to for Amana router bits and accessories.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
