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Toolstoday Customer Reviews

Toolstoday holds a 9.1/10 overall rating and 345 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Oct 29, 2026
ToolsToday is one of the world's leading destinations for industrial quality cutting tools used by woodworking professionals & enthusiasts, architects, sign builders, cabinetmakers, stage & set builders. We offer solutions for woodworking, plastics, aluminum, composite, aviation, boating, recreational vehicles, ski & snowboard industries. Our number one job is to help you advance your business. We provide one of the largest assortment of cutting tools - all at the lowest prices. We offer tools for: CNC, table & hand-held routers, table, sliding & miter saws, shaper and boring machines. Our extensive selection contains: brazed, solid & insert carbide router bits, saw blades, shaper cutters and boring bits. Our tools are perfect for cutting: wood, laminate, melamine, plastics, aluminum, composites, honeycomb composites, foam, solid surface and steel. We are driven by our 100% customer satisfaction guaranty, we work 24/7 to anticipate our customers' needs by offering simple solutions to complex problems. We accomplish this by having the tools you need, in-stock and ready to ship the same day. Our pride is built on our customers creative success. Let us help you grow!

Toolstoday Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - Toolstoday

2022 Winner Circle of Excellence

3 years

Trust & Authority

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Learn more about reviews
Post-Delivery Feedback - 345 Reviews

Overall Satisfaction:

9.1out of 10

Would Shop Here Again:

9.1out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

80%81%
Neutral rating icon

Neutral

12%13%
Negative rating icon

Negative

8%6%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10 out of 10

Site Experience Feedback - 845 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

83%81%
Neutral rating icon

Neutral

13%14%
Negative rating icon

Negative

4%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

Recent Reviews for Toolstoday

Showing 1 - 50 of 1,190

  • RodB

    Post-Delivery Feedback

    Oct 27, 2026

    My name is Rod Baharloo. My first purchase was a vcarve pro bundle that came with some bits. I contacted customer support to ask if I could exchange those unused bits for others. Kevin replied saying they would return the bits but not exchange. I would need to buy the other bits in a separate transaction. I then asked how much money was being refunded to my card and he said 249$. After I sent the bits he emailed back saying. It was actually $149 they would refund. I told him to send back the bits because if I knew it would be that amount I would have kept them. He then insults me by sending me a link saying I could buy those same bits again if I want for a 10% discount at $221. I called and he answered, I immediately said I prefer to talk to someone else but he didn’t. I said it was his error and I want my bits back, I am not looking for anything for free and I sent them back due to his wrong information. That’s fine that they can’t give me back the $249 but give me the bits back. He then insults me again and says I am acting like I’m trying to get something for free. I told him I spend a lot of money and this is the type of interaction that will keep me away and he basic said he doesn’t care. Imagine being lied to and then insulted after spending good money. This place is not the only show in town and I can find the things I need elsewhere. I have worked customer service my entire life and never ever would this type of behavior be accepted in any of the places I’ve worked. Kevin is the reason I will never buy from tools today again and I will forever tell anyone who listens about what this guy said to me and how I was treated.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 1
    Full ratings for this review »
  • Jack of all trades

    Site Experience Feedback

    Oct 27, 2026

    So far, earthy's good, first time using you.So I can't give you an actual answer , but thank you for the items I need to purchase for my job

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 27, 2026

    All went well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • PlasticsMan

    Site Experience Feedback

    Oct 27, 2026

    Great selection and fast shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shop

    Site Experience Feedback

    Oct 27, 2026

    Easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SeasAndTrees

    Site Experience Feedback

    Oct 26, 2026

    Always easy to purchase from toolstoday. Best selection and good prices for the CNC world. Thanks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Skibowman02

    Post-Delivery Feedback

    Oct 26, 2026

    Tools Today has always been my go to. No need to fompare with other CNC bits. These work amazing.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • MikeD

    Site Experience Feedback

    Oct 26, 2026

    I could not pay using Bolt as it did not have my credit card listed. The Bolt site would not allow me to add a non MasterCard card and said I had to go to my Visa site and that sign did not offer a way to add Bolt. There should be a way to choose any credit card without having to pay as a guest. Very frustrating.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mr. T

    Post-Delivery Feedback

    Oct 26, 2026

    shaper cutters are good quality and sharp, but I bought these as matching set to build shaker style cabinet doors. the 1/4 groove that would hold the panel is lightly oversized so the panel is a little loose also the tongue of the coped piece is sloppy. I had to make a quick fix by making a shim from an aluminum can. would be nice if these bits came with some small shims or spacers for fine tuning your set up. In the past I've purchased shapers that come with brass or copper shims.

    • Overall Rating: 5
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 25, 2026

    I bought a digital program, Vetric desktop

    • Overall Rating: 10
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Drill Bit

    Site Experience Feedback

    Oct 25, 2026

    Checkout experience complicated

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Bud

    Site Experience Feedback

    Oct 24, 2026

    Ordering and checkout was a breeze.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Samiam

    Site Experience Feedback

    Oct 24, 2026

    this is my first time buying from this site but it wasn't to hard to navigate. Amana router bits come highly recommended. I hope the product lives up to it's reputation.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Chuck

    Post-Delivery Feedback

    Oct 23, 2026

    Everything related to this order was fine. The product was reasonably priced, but I dislike having to pay more for shipping than I did for the product.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • E

    Post-Delivery Feedback

    Oct 22, 2026

    So I wrote not on time because ups deliver to my crack head neighbor… who let package sit on ground all night.. not your fault but ups can’t read an address marked right on our driveway. Second is the poor fit with the tongue and groove. I kinda expected it but at the price it could be so much better and should be. If you want pics of fit I can supply them. Not at all disappointed with you guys, just everything else..

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • tinsnip

    Site Experience Feedback

    Oct 22, 2026

    Entered the coupon code emailed to me and it did not work. Customer chat service sent me the correct code. Then after entering the code, there was no button to proceed with the check out. I finally found that if I hit the continue shopping button and then returned to my cart it allowed me to proceed with the check out.

    • Overall Rating: 4
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Smiley

    Site Experience Feedback

    Oct 21, 2026

    All good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Split Sets

    Site Experience Feedback

    Oct 20, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GT

    Site Experience Feedback

    Oct 20, 2026

    Super Excellent Service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mark

    Site Experience Feedback

    Oct 20, 2026

    Today was fine, I tried yesterday and the payment kept failing.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 19, 2026

    it was positive and quick. shortly we will find out if the product works as described I hope so.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • WES

    Site Experience Feedback

    Oct 19, 2026

    GREAT SITE!!

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Big O

    Site Experience Feedback

    Oct 18, 2026

    Everything was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • IHateRoute

    Site Experience Feedback

    Oct 18, 2026

    I don't want Route package protection and I'm now forced to accept it. That's crap. And why at the bottom of this survey is there an ad for Swagbucks? Lame.

    • Overall Rating: 3
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 3
    Full ratings for this review »

    From Toolstoday

    Thank you for your feedback! Route package protection is completely optional. When you are about to check out, you will see an orange trash can next to all of your items. Click on it to remove ANY item you wish to remove from your...

    Read full response »
  • RS Construction

    Post-Delivery Feedback

    Oct 18, 2026

    Easy to order bits I need and fast shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Patrick

    Post-Delivery Feedback

    Oct 17, 2026

    I got the counter sinking bits for work. I do a lot of kitchen cabinets and bathroom vanities. And I did tell my coworkers, but they said they already know about Toolsday and order from this company already. So far so good for the bits.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Clay

    Site Experience Feedback

    Oct 17, 2026

    Good experience

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cabinetjim

    Post-Delivery Feedback

    Oct 16, 2026

    Very good product selection. Easy online ordering and fast shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • andy

    Site Experience Feedback

    Oct 15, 2026

    need faster mail options

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »

    From Toolstoday

    Thank you for your feedback! we offer a wide array of shipping options from USPS Ground Advantage to UPS Next Day Early AM delivery. The only exclusion to this would be any item that states it ships directly from the manufacturer.

  • hanee

    Site Experience Feedback

    Oct 15, 2026

    good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • saw god

    Site Experience Feedback

    Oct 15, 2026

    it worked

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bill

    Site Experience Feedback

    Oct 14, 2026

    A little difficult navigating the site after a coupon code was entered. Didn't see a continue button, finally figured it out, but I almost abandoned my purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • tommy

    Site Experience Feedback

    Oct 14, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • M&J fabrication and machining

    Post-Delivery Feedback

    Oct 14, 2026

    great site for our cnc shop in daytona, we engrave marine grade aluminum sheets and these bits have a long life, but my main thing is we need fast reliable shipping to keep our shop running and that is one of my primary reasons

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Craftsman king

    Site Experience Feedback

    Oct 13, 2026

    Quick and easy Thanks

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Sdixon

    Site Experience Feedback

    Oct 13, 2026

    I always enjoy shopping g there very convenient!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Maxim Construction Pro LLC

    Site Experience Feedback

    Oct 13, 2026

    Site was super easy to navigate. Checkout was simple and overall the site was well made and easy to maneuver! Will purchase again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MaterialMike

    Site Experience Feedback

    Oct 13, 2026

    I didn't have a bad experience. i found the search not working too well so i had to physically browse through the site to find what i was looking for but found it fairly easy. the price was good i just hope the quality of the product is good as well.

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 5
    Full ratings for this review »

    From Toolstoday

    Thank you for your feedback! difficulty finding a part can be extremely frustrating. Please do not hesitate to reach out to us. We are always, more than happy to assist you with locating a specific tool. 9AM-5PM Monday-Friday 888 ...

    Read full response »
  • VLA

    Post-Delivery Feedback

    Oct 12, 2026

    i purchased the alphabet bank SVG files. i did not receive the instructions

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Ron

    Site Experience Feedback

    Oct 12, 2026

    Interacted with Tools Today staff at recent VCarve Make-It conference. Thanks for coming excellent presentation.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • pm

    Post-Delivery Feedback

    Oct 12, 2026

    For some odd reason the package was never sealed but all items still inside. As long as my cnc guys happy.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »

    From Toolstoday

    Thank you for your feedback! We pride ourselves with strong customer service and timely shipping. If you ever need assistance that you cannot find on the website, please do not hesitate to contact us at 888 699 3939 or email us at...

    Read full response »
  • wainiaw

    Post-Delivery Feedback

    Oct 12, 2026

    Worked great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Patrick

    Site Experience Feedback

    Oct 10, 2026

    Everything is fine

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Chuck

    Site Experience Feedback

    Oct 10, 2026

    I just get frosted when the shipping costs more than the item. Couldn't you just stick it in an envelope and put it in the mail?

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    Full ratings for this review »

    From Toolstoday

    Thank you for your feedback! As great as that would be, we must have tracking on ALL orders that we ship. simply putting a stamp on it and putting the tool in the envelope will more than likely result in the tool breaking the env...

    Read full response »
  • KLconstruction

    Site Experience Feedback

    Oct 9, 2026

    Very helpful

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Carveco compatible tool information

    Site Experience Feedback

    Oct 9, 2026

    I am purchasing this bit to use on my onefinity CNC machine using Carveco. The only thing is this bit is missing from any compatible tool database information I can find specifically from carveco.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »

    From Toolstoday

    Thank you for your feedback! Our downloadable tool library is compatible with Vectric and Fusion 360. As it stands, we do not have a library compatible with Carveco.

  • Online Shopper

    Site Experience Feedback

    Oct 9, 2026

    I had a great experience buying from ToolsToday. Their website is fast, intuitive, and very easy to use. They carry a huge variety of tools, and their stock of Amana Tool items is unmatched. Everything I needed was available and easy to find without any headache.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 8, 2026

    The rout bit has performed very well on the project I use to make.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • mike9711

    Site Experience Feedback

    Oct 8, 2026

    i found an invoice from 2021 of the same bits and the cost rose 100 bucks that ridiculous

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »

    From Toolstoday

    Thank you for your feedback! Inflation has definitely been tough on all of us. Still, we strive to maintain competitive pricing against market value.

  • CabinetJim

    Site Experience Feedback

    Oct 8, 2026

    Easy to find parts. Good pricing and quick shipping. Tools Today is always are go to for Amana router bits and accessories.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Toolstoday Customer Reviews | Verified Customer Reviews at Bizrate Surveys