Toolstoday Customer Reviews
Toolstoday holds a 9.1/10 overall rating and 370 verified post-delivery reviews on Bizrate.
Toolstoday Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
3 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 82% | 79% |
 Neutral | 8% | 11% |
 Negative | 10% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.5 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 79% |
Neutral | 12% | 15% |
Negative | 5% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Toolstoday
Showing 1 - 50 of 1,312
Kongalito
Site Experience FeedbackAug 10, 2026
Kongalito
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Kyle
Site Experience FeedbackAug 10, 2026
both pricing and quality are great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
green tree
Post-Delivery FeedbackAug 9, 2026
kevin was disrespectful
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Fez
Site Experience FeedbackAug 9, 2026
Quick and easy to search for what I'm looking for. Gemini directed me to a link specifically for Toolstoday.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Unhappy woodworker
Post-Delivery FeedbackAug 9, 2026
I ordered a mounting kit from another supplier several days AFTER i ordered this tool from Toolstoday and I received it serveral days ago. Should have ordered the tool from them too. I learned something from this.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
green tree
Post-Delivery FeedbackAug 9, 2026
kevin was rude and snobby
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackAug 9, 2026
Thank you. I searched forever to find this tool. Thank you for having it available. It made a huge difference for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
SmallProjectCentral
Post-Delivery FeedbackAug 9, 2026
I met the guys from tool today at workbench con a couple of years ago. Super nice guys with incredible knowledge of tooling.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 9, 2026
You have a great selection of router bit. I have never had a problem with anything I have bought on this site.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Double R
Site Experience FeedbackAug 8, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
ALL GOOD.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
I’m good bro
Post-Delivery FeedbackAug 8, 2026
I found an Amana shaper head with a profile I struggled to find elsewhere. And it was on sale!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
B.Creations
Site Experience FeedbackAug 7, 2026
Very happy with all interactions I've had with ToolsToday
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sawdust
Site Experience FeedbackAug 7, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JimP
Site Experience FeedbackAug 6, 2026
I have ordered from Tools Today several times in last few months. That's why I returned today. Great selection of very high quality tools at reasonable prices. I quickly found what I needed and in minutes the purchase was done. Always have what I need. Great source for CNC woodworkers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigFoot
Site Experience FeedbackAug 6, 2026
I thought I was getting a 10% discount. :(
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
wainiaw
Site Experience FeedbackAug 6, 2026
Fast and easy purchasing experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BTB
Site Experience FeedbackAug 6, 2026
Your website is very user friendly and the number of offerings is plentiful. Shipping is always quick and customer service is great, although I've rarely needed to use it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
InspectorGift
Post-Delivery FeedbackAug 6, 2026
I ordered a FEIN Hepa vacuum and extra filters. 3 weeks and still no vacuum!
- Overall Rating: 2
- Would Shop Here Again: 4
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: N/A
Bob
Post-Delivery FeedbackAug 6, 2026
Timely,professional counsel. Suggested the most appropriate bit for the material to be cut.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rich
Site Experience FeedbackAug 5, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Marty z
Post-Delivery FeedbackAug 5, 2026
Great selection of items and speedy delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
I thought I might have an old largely unused account with TOOLSTODAY but when I tried to sign in the "send a code" feature failed to send me an email 5 times out of 6 and the one I did receive gave me a code that was not accepted. When I tried to resend the code at various times I got an error message every time.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dave
Site Experience FeedbackAug 5, 2026
The man I talked was most helpful. I absolutely would not have had the time to do it without him. Great job.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Riverstone
Site Experience FeedbackAug 5, 2026
Always been a great experience dealing with ToolsToday!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Post-Delivery FeedbackAug 5, 2026
This saw combination pack is exactly what I needed for the new (to me) saw I have.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
T-SKIP
Site Experience FeedbackAug 4, 2026
ALL GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 4, 2026
Bits bought were for Blum minipress. Blum offers a 2.5MM bit, but all I could get from toolstoday was a 3mm bit. A bit sloppy for the hinge screws.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bubba
Site Experience FeedbackAug 4, 2026
Talked with sales, they gave me the correct part number and I placed the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Todd
Site Experience FeedbackAug 3, 2026
The website is great! I was disappointed in the continuous increase in prices of the endmills that I use so I did do research on other options, both from other manufacturers and from Tools Today. I changed one of my endmills to a less expensive option and I'll be doing more research on other alternatives other than Amana.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jim
Site Experience FeedbackAug 3, 2026
everything was good except that I would like to know which carrier is shipping. I have paid for 2 day shipping before at other businesses and without my knowledge they used USPS and the 2 day shipping turned into 2 weeks. I do not trust the USPS system and would like to be able to choose the carrier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Toolstoday
Thank you for your feedback! You can most definitely pick your carrier! When you are at check out you will noticed 2day and next day air shipping, that will be your UPS option. USPS ground advantage is also an option. If there is ...
Read full response »Steve
Site Experience FeedbackAug 3, 2026
I have been using Tools Today for years. They are accurate, fast, have a large selection, and deliver quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
The overall interaction with the website is veery good and easy to fine things.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Blue
Site Experience FeedbackJul 31, 2026
It’s been nice every time I have used this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
biggiesmallz
Site Experience FeedbackJul 31, 2026
You carried the very specific Amana shaper head I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
SalmonUSMC
Site Experience FeedbackJul 31, 2026
I look for specific items that are hard to find due to owning a home that was built in 1952. I'm restoring my home and I need products that are safe for Lead Dust, and specific items to match the profiles my window, doors and frame work. I find most of what I need at ToolsToday!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Justin Z
Site Experience FeedbackJul 31, 2026
Love tools today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom K
Post-Delivery FeedbackJul 30, 2026
received one product that appears to be of high quality and have ordered 2 more bits. Haven't actually used a product yet.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 30, 2026
no problems with purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
cc
Site Experience FeedbackJul 30, 2026
Ordered from General Cutting Tools a few weeks ago and had a terrible experience. Had to hound them to ship the order... Tools Today ships fast and without any drama. My go to now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmy
Site Experience FeedbackJul 30, 2026
Easy to work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Website was easy to use made purchase easy to do.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Feels kind of dishonest and borderline predatory to automatically add the "route protect" in the cart. Should make this an optional add on
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
From Toolstoday
Thank you for your feedback! Route insurance is definitely an optional add on. While at check out, simply click the orange "trash can" on the lined item. Please note that it is highly advised to utilize this option on high cost or...
Read full response »Ron
Site Experience FeedbackJul 30, 2026
Great selection of cutters to choose from.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Steve G
Post-Delivery FeedbackJul 30, 2026
Reasonable prices on good tools. Delivered on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Dan the man
Post-Delivery FeedbackJul 29, 2026
Their pretty good and reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Will
Site Experience FeedbackJul 29, 2026
Well you guys are about the best place I think to buy diamond router bits which offer a truly Superior finish when cutting acrylic so that's kind of what I've been looking at
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Victor 14-O
Site Experience FeedbackJul 29, 2026
I contacted tech support to get help with a bit for a Shopbot CNC, and the gentleman that I spoke with was very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJul 28, 2026
Painless process, I knew exactly what I wanted and where to find it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Libmrdug
Site Experience FeedbackJul 28, 2026
Good experience , only wish there were more selections - would have purchased a blade with less teeth if it was available.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10