Toolstoday Customer Reviews
Toolstoday holds a 9.2/10 overall rating based on 372 verified post-delivery reviews on Bizrate.
Toolstoday Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
3 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 82% |
 Neutral | 8% | 7% |
 Negative | 8% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
5.5 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 86% |
Neutral | 11% | 10% |
Negative | 5% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Toolstoday
Showing 1 - 50 of 1,320
RP
Site Experience FeedbackJun 30, 2026
Very easy to navigate the website, great descriptions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 30, 2026
FAST DELIVERY ACCURATE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
RoosterTail
Site Experience FeedbackJun 29, 2026
Nice website and fairly easy to find. Search engine is lacking in some of its searches though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HammerThumb
Post-Delivery FeedbackJun 29, 2026
Hard to find item available!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Randy
Post-Delivery FeedbackJun 29, 2026
This is my Thired Purchase from ToosToday. All shipments arrived on time. The Countersing Bit I received last Friday was put to use over te weekend. A great store to shop. THANK YOU
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
SS
Site Experience FeedbackJun 28, 2026
Always have the right bit...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dale
Post-Delivery FeedbackJun 28, 2026
Kevin is ALWAYS GREAT answering questions and solving any issues. I'm completely satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Retro House Workshop
Site Experience FeedbackJun 28, 2026
It was a little difficult to find the bits that I needed because you sell so many awesome things. However I really liked that for all the bits you have there is an image that shows what machines for which they are compatible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pepe
Site Experience FeedbackJun 27, 2026
Good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sharpline
Site Experience FeedbackJun 27, 2026
It went as expected and was a great experience Love Tools Today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 27, 2026
Your billing partner sucks.
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 9
- Customer Support: 8
LilWigg60
Site Experience FeedbackJun 26, 2026
I always use Tools Today for purchasing my CNC needs. Love the website, products offered and low price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Revmont
Post-Delivery FeedbackJun 26, 2026
My router plate broke while working in my shop and I needed a new plate quickly and decided to get a quick lift. Found the Woodpecker lift on the Toolstoday website and ordered it. Received it within a week and am upset that I didn’t get it years ago.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
DorseyWood
Site Experience FeedbackJun 26, 2026
ToolsToday makes it so easy to get what I need!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJun 26, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Julii
Post-Delivery FeedbackJun 25, 2026
Great tools, quick delivery, fair prices
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Randy
Site Experience FeedbackJun 25, 2026
I have bought items from TOOLSTODAY in the past. Shipment was always fast and free. They Items are of the greatest quality. Their Customer support is AWESOME!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike Mc
Site Experience FeedbackJun 24, 2026
easy to search for items , very detail information on items , fair prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mike
Site Experience FeedbackJun 24, 2026
Very convenient to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackJun 23, 2026
quick
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rolly
Site Experience FeedbackJun 23, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 23, 2026
I ordered wood for engraving for a customer. It took 5 days to ship and landed on deadline day. Not from “ToolsSomeday” but from MakerFlo where I have an account. I should have gone there.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 22, 2026
I wish the cart wasn't half screen. Seeing what I have in my cart it would be extremely beneficial to select two or three and compare them. easier to see if it is a flute difference, cut space difference of style... There isn't a way to filter your car by name, or price.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tater
Site Experience FeedbackJun 22, 2026
Satisfied even though the process takes longer than expected.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Art f
Post-Delivery FeedbackJun 22, 2026
I ordered an amana bit 46280 at 5:30 am on Monday. It was at my house Tuesday when I got home from work at 2:30. Completely amazed at how fast is recieved my order. I will absolutely be buying more tools from you. I am simply amazed at how quickly you sent my order. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Route Insurance BS
Site Experience FeedbackJun 22, 2026
1). Route Insurance... c'mon, thats BS 2). Check out said I was robot and wouldn't alow check out.. had to redo everything (glad I did... that Route Insurance BS is just that...BS. I might not ever buy from you again... the perception is you're trying to milk money out of people without them really paying attention.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
From Toolstoday
Thank you for your feedback! I understand your reluctance to Route Insurance, I would like to mention that this service is NOT compulsory by any means. This service has also saved customers thousands of dollars and hundreds of hou...
Read full response »Online Shopper
Post-Delivery FeedbackJun 22, 2026
quick turnaround good product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
SPRinKS
Post-Delivery FeedbackJun 21, 2026
I received one order and it shipped quickly. Everything was great with that order. However, my other order did not ship and after two weeks I contacted them for the status. They said they had no record of the order and that they could not help me despite my email address and the order number I provided showing an order when I looked it up at toolsday.aftership.com. So, you can roll the dice and hope your order goes well, but then they'll try to steal your money if they just decide not to process the order.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Michael
Site Experience FeedbackJun 19, 2026
ok
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 19, 2026
They had what I wanted. Price was OK. Fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 19, 2026
Will see
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
R Scott
Post-Delivery FeedbackJun 18, 2026
I believe the customer service agent his name is Mark was one of the most disrespectful person that have ever worked with. He tried to tell me which was completely not true. There was no of have a good conversation with him, as once he started there was no way he would let me respond. He is the only person that treated me with disrespect a Tool Today everyone has been great
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: N/A
- Customer Support: 1
WW Coach
Post-Delivery FeedbackJun 18, 2026
Everything arrived promptly, will order CNC parts again in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 17, 2026
The listing said item ships in 3 to 5 days. Thr email support said they don't have the item and it will be several weeks more to wait
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 8
Online Shopper
Site Experience FeedbackJun 17, 2026
Sliding scale for rewards needs to be explained better, How to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BuBBa
Site Experience FeedbackJun 17, 2026
it was a little overwhelming because I didn't really know what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Wish you had more shaper cutters. It could be me but I have a hard time finding the tooling I'm looking for without a long search.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kyle
Site Experience FeedbackJun 17, 2026
good service good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JayOnOrcas
Site Experience FeedbackJun 17, 2026
Excellent information on Amana router bits.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CH3
Post-Delivery FeedbackJun 17, 2026
Toolstoday is awesome!!! Fed ex SUCKS so bad.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
strike 2
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 4
Swede Pete
Site Experience FeedbackJun 16, 2026
Lagging, not easy to use.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackJun 16, 2026
It was what I needed thanks
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Arturo
Site Experience FeedbackJun 15, 2026
It was great i found the products i needed and at great prices + the devilery is fast and safe, in previous order i have an issue which was an error from the package company and the refund was straight and easy that is the reason i continue shopping here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJun 15, 2026
This is one of the better websites. Easy to navigate, competitive prices, fast checkout with apple pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rojas
Site Experience FeedbackJun 15, 2026
very positive experience. second time ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackJun 15, 2026
i just wish festool had different sets with their tools but that is festool, not you. i have 3 of these 90 degree chucks now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
airtech
Site Experience FeedbackJun 13, 2026
Good tools, good site & smooth checkout...
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 12, 2026
They delivered my order to the wrong address
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 5
dan
Site Experience FeedbackJun 12, 2026
lots of quality stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10