Toolstoday Reviews - 373 Post-Delivery Reviews - 9.2/10
Toolstoday Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
3 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 80% |
 Neutral | 9% | 9% |
 Negative | 8% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
1 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 82% |
Neutral | 12% | 12% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Toolstoday
Showing 1 - 50 of 1,333
Nick
Site Experience FeedbackJun 23, 2026
quick
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rolly
Site Experience FeedbackJun 23, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 23, 2026
I ordered wood for engraving for a customer. It took 5 days to ship and landed on deadline day. Not from “ToolsSomeday” but from MakerFlo where I have an account. I should have gone there.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 22, 2026
I wish the cart wasn't half screen. Seeing what I have in my cart it would be extremely beneficial to select two or three and compare them. easier to see if it is a flute difference, cut space difference of style... There isn't a way to filter your car by name, or price.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tater
Site Experience FeedbackJun 22, 2026
Satisfied even though the process takes longer than expected.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Art f
Post-Delivery FeedbackJun 22, 2026
I ordered an amana bit 46280 at 5:30 am on Monday. It was at my house Tuesday when I got home from work at 2:30. Completely amazed at how fast is recieved my order. I will absolutely be buying more tools from you. I am simply amazed at how quickly you sent my order. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Route Insurance BS
Site Experience FeedbackJun 22, 2026
1). Route Insurance... c'mon, thats BS 2). Check out said I was robot and wouldn't alow check out.. had to redo everything (glad I did... that Route Insurance BS is just that...BS. I might not ever buy from you again... the perception is you're trying to milk money out of people without them really paying attention.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
From Toolstoday
Thank you for your feedback! I understand your reluctance to Route Insurance, I would like to mention that this service is NOT compulsory by any means. This service has also saved customers thousands of dollars and hundreds of hou...
Read full response »Online Shopper
Post-Delivery FeedbackJun 22, 2026
quick turnaround good product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
SPRinKS
Post-Delivery FeedbackJun 21, 2026
I received one order and it shipped quickly. Everything was great with that order. However, my other order did not ship and after two weeks I contacted them for the status. They said they had no record of the order and that they could not help me despite my email address and the order number I provided showing an order when I looked it up at toolsday.aftership.com. So, you can roll the dice and hope your order goes well, but then they'll try to steal your money if they just decide not to process the order.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Michael
Site Experience FeedbackJun 19, 2026
ok
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 19, 2026
They had what I wanted. Price was OK. Fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 19, 2026
Will see
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
R Scott
Post-Delivery FeedbackJun 18, 2026
I believe the customer service agent his name is Mark was one of the most disrespectful person that have ever worked with. He tried to tell me which was completely not true. There was no of have a good conversation with him, as once he started there was no way he would let me respond. He is the only person that treated me with disrespect a Tool Today everyone has been great
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: N/A
- Customer Support: 1
WW Coach
Post-Delivery FeedbackJun 18, 2026
Everything arrived promptly, will order CNC parts again in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 17, 2026
The listing said item ships in 3 to 5 days. Thr email support said they don't have the item and it will be several weeks more to wait
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 8
Online Shopper
Site Experience FeedbackJun 17, 2026
Sliding scale for rewards needs to be explained better, How to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BuBBa
Site Experience FeedbackJun 17, 2026
it was a little overwhelming because I didn't really know what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Wish you had more shaper cutters. It could be me but I have a hard time finding the tooling I'm looking for without a long search.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kyle
Site Experience FeedbackJun 17, 2026
good service good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JayOnOrcas
Site Experience FeedbackJun 17, 2026
Excellent information on Amana router bits.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CH3
Post-Delivery FeedbackJun 17, 2026
Toolstoday is awesome!!! Fed ex SUCKS so bad.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
strike 2
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 4
Swede Pete
Site Experience FeedbackJun 16, 2026
Lagging, not easy to use.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackJun 16, 2026
It was what I needed thanks
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Arturo
Site Experience FeedbackJun 15, 2026
It was great i found the products i needed and at great prices + the devilery is fast and safe, in previous order i have an issue which was an error from the package company and the refund was straight and easy that is the reason i continue shopping here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJun 15, 2026
This is one of the better websites. Easy to navigate, competitive prices, fast checkout with apple pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rojas
Site Experience FeedbackJun 15, 2026
very positive experience. second time ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackJun 15, 2026
i just wish festool had different sets with their tools but that is festool, not you. i have 3 of these 90 degree chucks now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
airtech
Site Experience FeedbackJun 13, 2026
Good tools, good site & smooth checkout...
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 12, 2026
They delivered my order to the wrong address
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 5
dan
Site Experience FeedbackJun 12, 2026
lots of quality stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rscott
Site Experience FeedbackJun 11, 2026
All my purchasing experience have always been awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gary P
Site Experience FeedbackJun 11, 2026
Nothing bad all good.Site is beyond easy to navigate and most important You had what I was looking for. Most of these scribbers have plastic handels .I love tools and well made tools . I am grateful that you are here , and had what i was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich M
Site Experience FeedbackJun 11, 2026
I'm working from my shop where internet is not the best. Tons of popups and offers are not only distracting but slow down the process of me buying what I actually came to your site to buy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G80
Site Experience FeedbackJun 10, 2026
Not bad
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ron
Site Experience FeedbackJun 10, 2026
$10 shipping and taxes on a $45 purchase seems excessive.
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 7
Ed
Site Experience FeedbackJun 10, 2026
so far, very user freindly
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Thoff
Post-Delivery FeedbackJun 10, 2026
Website is easy to navigate. Usually has needed products in stock. Ships quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jerry
Site Experience FeedbackJun 10, 2026
It was okay! Due to possible scams, I have gotten updated debit cards and you have no way for me to check if the one you have is valid.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 9, 2026
Past satisfaction with purchased products. Thank you for your products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RRock
Post-Delivery FeedbackJun 9, 2026
Wide assortment. Fast delivery.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 8, 2026
Fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Rich
Post-Delivery FeedbackJun 8, 2026
Explain what I was looking for and they no problems getting what I was looking for
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ronnie D
Site Experience FeedbackJun 8, 2026
The website gets a little clunky when adding a discount code.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glenn
Post-Delivery FeedbackJun 8, 2026
Haven't used it yet, but appears to be what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Livan
Site Experience FeedbackJun 8, 2026
OK
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Greg
Site Experience FeedbackJun 7, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJun 7, 2026
No Problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ouimguy
Post-Delivery FeedbackJun 7, 2026
i purchase drill bits from you guys if i have prepared in advance for the needs of the job. you were out of one size i wanted but thst is understandable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Jon
Post-Delivery FeedbackJun 6, 2026
Great price, free fast shipping and a very big selection of the quality stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10