Toolstoday Customer Reviews
Toolstoday holds a 9.2/10 overall rating and 366 verified post-delivery reviews on Bizrate.
Toolstoday Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
3 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 93% |
 Neutral | 6% | 2% |
 Negative | 8% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
5.5 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 80% |
Neutral | 12% | 12% |
Negative | 6% | 8% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Toolstoday
Showing 1 - 50 of 1,304
Tom K
Post-Delivery FeedbackJul 30, 2026
received one product that appears to be of high quality and have ordered 2 more bits. Haven't actually used a product yet.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 30, 2026
no problems with purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
cc
Site Experience FeedbackJul 30, 2026
Ordered from General Cutting Tools a few weeks ago and had a terrible experience. Had to hound them to ship the order... Tools Today ships fast and without any drama. My go to now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmy
Site Experience FeedbackJul 30, 2026
Easy to work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Website was easy to use made purchase easy to do.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Feels kind of dishonest and borderline predatory to automatically add the "route protect" in the cart. Should make this an optional add on
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Ron
Site Experience FeedbackJul 30, 2026
Great selection of cutters to choose from.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Steve G
Post-Delivery FeedbackJul 30, 2026
Reasonable prices on good tools. Delivered on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Dan the man
Post-Delivery FeedbackJul 29, 2026
Their pretty good and reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Will
Site Experience FeedbackJul 29, 2026
Well you guys are about the best place I think to buy diamond router bits which offer a truly Superior finish when cutting acrylic so that's kind of what I've been looking at
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Victor 14-O
Site Experience FeedbackJul 29, 2026
I contacted tech support to get help with a bit for a Shopbot CNC, and the gentleman that I spoke with was very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJul 28, 2026
Painless process, I knew exactly what I wanted and where to find it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Libmrdug
Site Experience FeedbackJul 28, 2026
Good experience , only wish there were more selections - would have purchased a blade with less teeth if it was available.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
I
Site Experience FeedbackJul 27, 2026
Bolt checkout option does not work
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
From Toolstoday
Thank you for your feedback! We would love to hear more about this. If you ever place another order with us please contact us at 888 699 3939. Yours truly, Andrew
Geno
Site Experience FeedbackJul 27, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Most cumbersome checkout process ever
Site Experience FeedbackJul 27, 2026
1) Please stop auto-adding route charges at checkout. Either put it in the cart upfront, include a delete button, or not at all. It's maddening to have to stop, go back to the cart, retype information etc. over this. 2) Please fix the vibe-coded slopware checkout process. Took like 6 tries with multiple browsers before the order finally went through. This has never been a problem in the past.
- Overall Rating: 1
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Toolstoday
Thank you for your feedback! When you are viewing your cart you will notice there is a little orange trash can next to the route insurance. Simply click the orange trash can to remove any item you do not wish to pay for.
John
Post-Delivery FeedbackJul 25, 2026
Perfect experience! Hard to find router bits. Built new wood garage door panel on 55 year old house. Router bits matched exactly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 24, 2026
Your website is a pain in the backside to search and navigate with screens jumping all over back and forth. Then after finally checking out I find there is a routing fee. I probably won't be back, not worth the hassel with other options available.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
From Toolstoday
Thank you for your feedback! When you are viewing your cart you will notice there is a little orange trash can next to the route insurance. Simply click the orange trash can to remove any item you do not wish to pay for.
Online Shopper
Site Experience FeedbackJul 24, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 24, 2026
We were linked directly to a product by a third party and so we bought it but it was not the correct product for us so we have to return it. Was glad to see the variety available.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
Willytexas
Post-Delivery FeedbackJul 24, 2026
This is my third experience with Toolstoday and have nothing but praises for the product delivery and quality of service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 23, 2026
All orders come on time. The staff is very knowledgeable on the products and there isn't a long wait time to speak to a person.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Pepe
Site Experience FeedbackJul 23, 2026
This business moves extremely fast, and timing is everything. Thank you so much for your quick responses. You guys make my days a lot easier!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glm
Post-Delivery FeedbackJul 23, 2026
I’ll be ordering more stuff soon as soon as I figure out what I need!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 6
- Customer Support: 6
Online Shopper
Post-Delivery FeedbackJul 22, 2026
Very Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Steve G
Site Experience FeedbackJul 22, 2026
Easy to use the web site. Very straightforward. Good price on quality router bits.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackJul 22, 2026
Purchased scrapers for finishing lathe bowls sold at craft shows. I believe these will reduce sanding time with heavy grit paper. The website provided a good options of selection of product sizes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Site Experience FeedbackJul 21, 2026
Went to check in the app and went down hill. Wanted to pay Paypal, jumped to Bolt..... ended up getting 2 phone 6 digit verifications and another emailed. App does not allow to zoom when lookimg at cutter diagrahm for specs.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fritz-IA
Site Experience FeedbackJul 21, 2026
Great products and great prices. Check out got a bit "messy" when trying to use Affirm to spread out payments as well as applying a discount code. Eventually was able to use this option but only after several tries. Guess persistence pays off!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Building Dept.
Site Experience FeedbackJul 21, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bino
Site Experience FeedbackJul 20, 2026
Always quick & easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
art department
Site Experience FeedbackJul 20, 2026
overall everything was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackJul 18, 2026
Too much jumping, refreashing
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
stuff
Site Experience FeedbackJul 17, 2026
Great!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Glenn
Site Experience FeedbackJul 16, 2026
Exactly what I needed-should have come here first
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
GraFx
Site Experience FeedbackJul 16, 2026
Excellent company, excellent products, fast shipping... pretty much anything that anyone in the sign business would want in a vendor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff
Site Experience FeedbackJul 16, 2026
great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Randy
Post-Delivery FeedbackJul 16, 2026
The Bits I buy are always top quality and delivered on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Willytexas
Site Experience FeedbackJul 15, 2026
No issues at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BuleBetawi
Post-Delivery FeedbackJul 15, 2026
highly recommend!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bud
Post-Delivery FeedbackJul 15, 2026
I tripped the brake cartridge on my StopSaw while cutting pieces for loft beds for two of our grandkids. StopSaw will replace the cartridge if it saved fingers which it did but it takes awhile and I wanted to keep going. I ordered from Toolstoday because it ships quickly and I was able to get back to work sooner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Boot
Site Experience FeedbackJul 15, 2026
Fast and easy!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
IRSC
Site Experience FeedbackJul 15, 2026
Always good working with you... I signed up for the 10% but put the wrong phone number to receive the code. That is why the 7's
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mike D
Site Experience FeedbackJul 15, 2026
Always such an easy transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RK
Site Experience FeedbackJul 14, 2026
Easy purchase. Amana is a good name. Hope tool quality is good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tony
Site Experience FeedbackJul 14, 2026
Since Bolt took over I have not been able to log in, this is at least 10 times. Each time I order I have to order as a guest and input all my info. Bolt has a problem with their website. They should fire the web department. Before tools today was run by them they were the best and still are in all other areas.
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 1
Bob
Site Experience FeedbackJul 14, 2026
I needed replacement bags for vacuum, you had them , I bought them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 14, 2026
liked prompt delivery promise and appreciated promise of 10% discount if I shared my email and phone. But promised 10% discount never came and "Free" 2 day delivery turned out to cost $14.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
From Toolstoday
Thank you for your feedback! U.S.A. Shipping Enjoy fast and easy shipping on thousands of stocked items when you spend more than $49. Limitations apply. Not all items qualify for free shipping. Free shipping is valid only within ...
Read full response »LLK
Site Experience FeedbackJul 14, 2026
Best price I could find add my 10% discount and free shipping and that made it even better.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
shop
Site Experience FeedbackJul 14, 2026
It was very easy and fast. All information we needed to know was listed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10