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Too Faced Cosmetics Reviews - 7,772 Review - 9.3/10

Jan 9, 2025
Today, Too Faced Cosmetics is known as the brand that started the plumping revolution with iconic original Lip Injection Lip Plumper. They continuously expand their range of plumping products with proven instant and long-term lip and face plumpers that fans around the world depend on.

Too Faced Cosmetics Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.5 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%87%

Neutral

10%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

6.5 out of 10

Recent Reviews for Too Faced Cosmetics

Showing 1 - 20 of 7,772

Nycbbw

Site Experience Feedback

Dec 22, 2024

Fast


Post-Delivery Feedback

Jan 08, 2025

Good quality

Mama

Site Experience Feedback

Nov 28, 2024

It is my favorite because of my skin tone. I love it.

Haven

Site Experience Feedback

Dec 20, 2024

The fact that this was 40% off of value, especially during the holiday season was extraordinary, very pleased.

Online Shopper

Site Experience Feedback

Dec 20, 2024

Love love love

Blondie043

Site Experience Feedback

Dec 20, 2024

It was easy to use very self explanatory


Post-Delivery Feedback

Jan 06, 2025

My experience with Too faced is always great love the products and on time delivery. Packaging is very well put together nothing broken!

LIZLABOY

Site Experience Feedback

Dec 20, 2024

I AM IN LOVE YOU TOO FACED PRODUCTS MY SKIN APRECIATE HIGHLY RECOMMENDED


Post-Delivery Feedback

Jan 06, 2025

I am in love you my TooFaced products my skin look so different when I put them in my face thank you

Meg

Site Experience Feedback

Dec 20, 2024

The site kept popping up a chat when I was trying to sign up for alerts. The chat continued to pop up multiple times even though I kept closing it.


Post-Delivery Feedback

Jan 06, 2025

I made my purchase because there was a really good sale price at the time, and the items I ordered came in super quick- just in time for Christmas.

Fay

Site Experience Feedback

Jan 05, 2025

My overall interaction was very good - I had trouble remembering what shade of lip gloss I usually get. There were a lot of skin tone adaptations showing what each shade would look like wearing the gloss. It helped me get a good idea of which one might've been my previous lip gloss.

Ana

Site Experience Feedback

Dec 19, 2024

I am able to find everything I was looking for very easily. I also liked that the discount products were available as soon as I opened the website to see them.

Esta

Site Experience Feedback

Jan 05, 2025

Very easy to maneuver.

Tammy E

Site Experience Feedback

Dec 18, 2024

Wonderful experience every time I order. I love Too Faced!


Post-Delivery Feedback

Jan 05, 2025

I am always very happy with my Too Faced orders. I love the products. I was surprised to find one of the eyeshadow palettes out of stock. I don't remember the name, but it was the cool palette that was unavailable. Everything else was perfect.

KRM418

Site Experience Feedback

Dec 18, 2024

Easy experience, great sales, love the promos

KL

Site Experience Feedback

Dec 19, 2024

sale items are not hidden, easy to locate my usuals


Post-Delivery Feedback

Jan 05, 2025

.

Michi

Site Experience Feedback

Jan 04, 2025

Good experience, easy to navigate the website, and check out was seamless

Syn

Site Experience Feedback

Jan 04, 2025

I adore this company and the products, especially with it being a cruelty-free brand! Although many products contain natural/naturally-derived products, which is wonderful, I have noticed that many products also contain many artificial dyes and other concering ingredients - this caused me to shy away from most of the lip products. Today, I still did purchase a few items containing such ingredients regardless - however, it would be nice to see less dyes and artificial additives in the products, especially products that go directly on the face such as primers. A lot of brands seem to be adding the dyes to skincare products and primers which I think may be being done for aesthetic purposes such as to make the product a pretty pink color. This is what I assume may be the case with the plumping primer I bought today. This ultimately did not deter me from buying/trying it but it would set the primer apart from other brands to have the great benefits and other ingredients without the inclusion of the unnecessary additives - the packaging is already beautiful enough as is so clear/colorless products are fine. It seems a lot of other people, especially influencers are leaning towards this concept too. I am very appreciative of the clear, easily visible and honest list of all of the ingredients in each product though! The thorough descriptions of each product is great too. I love the aesthetic of this brand and the beautiful packaging. The color range and general variety of products is wonderful too! I always look forward to the new releases. The sales/deals are great - this makes it more enjoyable when it comes to trying new products due to the prices of the products being on the higher end. I have also enjoyed the special offers such as the product combo options that have been offered recently. The only real issue I had a frustration with is the technical issues/site performance I’ve encountered every time I use the site, especially on my phone - there is a lot of heavy lagging and freezing. The site can become very slow and my cart has cleared itself out despite being logged into my account and this has affected the check-out and shopping cart as well. I appreciate the option to take this survery and express my thoughts! I will continue to support this brand! I hope to see more options with less dyes and artificial additives in the future. Thank you for being cruelty-free! <3

Brit

Site Experience Feedback

Jan 04, 2025

Enjoyed the increased discounts on the selection. I was able to purchase my staple items & try some new ones. This brand is very rarely offered at more than 25%.

Tmra

Site Experience Feedback

Jan 04, 2025

Easy ordering and was able to find products quickly.

Nikka C

Site Experience Feedback

Jan 04, 2025

I've been a loyal customer for so many years! I get excited every time I purchased something new! I love them all products! my most favorite is the lip plump! I cant live without it!

Sariiika

Site Experience Feedback

Jan 04, 2025

I was so happy to see a lot of good prices today which make me order more stuff then I was thinking I will order.

Jessica

Site Experience Feedback

Jan 04, 2025

Love too faced. Availability is sometimes limited though. The palettes don’t get recirculated (peach palette, cocoa)