Too Faced Cosmetics Reviews - 7,772 Review - 9.3/10
Too Faced Cosmetics Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 87% |
Neutral | 10% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
6.5 out of 10
Recent Reviews for Too Faced Cosmetics
Showing 1 - 20 of 7,772
Nycbbw
Site Experience Feedback
Dec 22, 2024
Fast
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nycbbw
Post-Delivery Feedback
Jan 08, 2025
Good quality
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Mama
Site Experience Feedback
Nov 28, 2024
It is my favorite because of my skin tone. I love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Haven
Site Experience Feedback
Dec 20, 2024
The fact that this was 40% off of value, especially during the holiday season was extraordinary, very pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 20, 2024
Love love love
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Blondie043
Site Experience Feedback
Dec 20, 2024
It was easy to use very self explanatory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blondie043
Post-Delivery Feedback
Jan 06, 2025
My experience with Too faced is always great love the products and on time delivery. Packaging is very well put together nothing broken!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
LIZLABOY
Site Experience Feedback
Dec 20, 2024
I AM IN LOVE YOU TOO FACED PRODUCTS MY SKIN APRECIATE HIGHLY RECOMMENDED
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LIZLABOY
Post-Delivery Feedback
Jan 06, 2025
I am in love you my TooFaced products my skin look so different when I put them in my face thank you
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Meg
Site Experience Feedback
Dec 20, 2024
The site kept popping up a chat when I was trying to sign up for alerts. The chat continued to pop up multiple times even though I kept closing it.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Meg
Post-Delivery Feedback
Jan 06, 2025
I made my purchase because there was a really good sale price at the time, and the items I ordered came in super quick- just in time for Christmas.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Fay
Site Experience Feedback
Jan 05, 2025
My overall interaction was very good - I had trouble remembering what shade of lip gloss I usually get. There were a lot of skin tone adaptations showing what each shade would look like wearing the gloss. It helped me get a good idea of which one might've been my previous lip gloss.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Ana
Site Experience Feedback
Dec 19, 2024
I am able to find everything I was looking for very easily. I also liked that the discount products were available as soon as I opened the website to see them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Esta
Site Experience Feedback
Jan 05, 2025
Very easy to maneuver.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tammy E
Site Experience Feedback
Dec 18, 2024
Wonderful experience every time I order. I love Too Faced!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tammy E
Post-Delivery Feedback
Jan 05, 2025
I am always very happy with my Too Faced orders. I love the products. I was surprised to find one of the eyeshadow palettes out of stock. I don't remember the name, but it was the cool palette that was unavailable. Everything else was perfect.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
KRM418
Site Experience Feedback
Dec 18, 2024
Easy experience, great sales, love the promos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KL
Site Experience Feedback
Dec 19, 2024
sale items are not hidden, easy to locate my usuals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KL
Post-Delivery Feedback
Jan 05, 2025
.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Michi
Site Experience Feedback
Jan 04, 2025
Good experience, easy to navigate the website, and check out was seamless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Syn
Site Experience Feedback
Jan 04, 2025
I adore this company and the products, especially with it being a cruelty-free brand! Although many products contain natural/naturally-derived products, which is wonderful, I have noticed that many products also contain many artificial dyes and other concering ingredients - this caused me to shy away from most of the lip products. Today, I still did purchase a few items containing such ingredients regardless - however, it would be nice to see less dyes and artificial additives in the products, especially products that go directly on the face such as primers. A lot of brands seem to be adding the dyes to skincare products and primers which I think may be being done for aesthetic purposes such as to make the product a pretty pink color. This is what I assume may be the case with the plumping primer I bought today. This ultimately did not deter me from buying/trying it but it would set the primer apart from other brands to have the great benefits and other ingredients without the inclusion of the unnecessary additives - the packaging is already beautiful enough as is so clear/colorless products are fine. It seems a lot of other people, especially influencers are leaning towards this concept too. I am very appreciative of the clear, easily visible and honest list of all of the ingredients in each product though! The thorough descriptions of each product is great too. I love the aesthetic of this brand and the beautiful packaging. The color range and general variety of products is wonderful too! I always look forward to the new releases. The sales/deals are great - this makes it more enjoyable when it comes to trying new products due to the prices of the products being on the higher end. I have also enjoyed the special offers such as the product combo options that have been offered recently. The only real issue I had a frustration with is the technical issues/site performance I’ve encountered every time I use the site, especially on my phone - there is a lot of heavy lagging and freezing. The site can become very slow and my cart has cleared itself out despite being logged into my account and this has affected the check-out and shopping cart as well. I appreciate the option to take this survery and express my thoughts! I will continue to support this brand! I hope to see more options with less dyes and artificial additives in the future. Thank you for being cruelty-free! <3
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Brit
Site Experience Feedback
Jan 04, 2025
Enjoyed the increased discounts on the selection. I was able to purchase my staple items & try some new ones. This brand is very rarely offered at more than 25%.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Tmra
Site Experience Feedback
Jan 04, 2025
Easy ordering and was able to find products quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nikka C
Site Experience Feedback
Jan 04, 2025
I've been a loyal customer for so many years! I get excited every time I purchased something new! I love them all products! my most favorite is the lip plump! I cant live without it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sariiika
Site Experience Feedback
Jan 04, 2025
I was so happy to see a lot of good prices today which make me order more stuff then I was thinking I will order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jessica
Site Experience Feedback
Jan 04, 2025
Love too faced. Availability is sometimes limited though. The palettes don’t get recirculated (peach palette, cocoa)
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »