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Titanium Kay Customer Reviews

Titanium Kay holds a 9.7/10 overall rating and 18 verified post-delivery reviews on Bizrate.

Titanium Kay logo
Certified
Most Current Certification:
Jul 31, 2026
At Titanium Kay, you will find top quality wedding rings created from tungsten carbide, cobalt chrome, and titanium. All products they sell are backed by lifetime warranty with a 90-day return period for exchange or full refund. Lifetime sizing available for all rings adds peace of mind knowing the ring will fit for the rest of your life.

Titanium Kay Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - Titanium Kay

2010 Winner Platinum Circle of Excellence

2 years

Trust & Authority

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Learn more about reviews
Post-Delivery Feedback - 18 Reviews

Overall Satisfaction:

9.7out of 10

Would Shop Here Again:

9.8out of 10

Likelihood To Recommend:

9.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

83%100%
Neutral rating icon

Neutral

17%0%
Negative rating icon

Negative

0%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

10 out of 10

Product Availability

How easily were you able to find the product you were looking for

10 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 37 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

61%50%
Neutral rating icon

Neutral

28%0%
Negative rating icon

Negative

11%50%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.1 out of 10

Design of Site

Satisfaction with the look and design of the site

7.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

7.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

7.5 out of 10

Shipping Charges

Satisfaction with shipping charges

7.6 out of 10

Variety of Shipping Options

Desired shipping options were available

10 out of 10

Recent Reviews for Titanium Kay

Showing 1 - 50 of 55

  • Felicity

    Site Experience Feedback

    Jul 14, 2026

    Ordering process was easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • joe

    Site Experience Feedback

    Jul 2, 2026

    cool stuff

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • injineer

    Post-Delivery Feedback

    Jun 29, 2026

    I was looking for a titanium chain link necklace that wasn't just the typical curb chain style but something distinct. I also wanted it to be high quality, real titanium, something I can wear everyday, in the shower, to sleep, and just not think much about. I found multiple options in the heavier gauge I wanted, and ended up grabbing a really unique wheat link option in 7MM that feels substantial without being bulky and looks understated but purposeful, exactly what I was going for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Ale

    Post-Delivery Feedback

    Jun 24, 2026

    The quality of the product looks good and husband loves it,I have to wait and see if it actually holds with time and use but otherwise it looks good. I will say that I was somewhat disappointed with the website and lack of pictures that captured the product description and colors in a better way and gives clients a better image and introduction about the product . I will say that the website and product purchase process is somewhat basic or not suitable to fit in a smartphone.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Nate W.

    Post-Delivery Feedback

    Jun 6, 2026

    I am incredibly satisfied with both the 7mm wheat link necklace and bracelet. The necklace was the absolute perfect choice, and it is actually a replacement for the exact same TitaniumKay necklace I bought over 15 years ago. I wore that original piece constantly and never took it off until it was recently damaged, so I knew the quality would be excellent. The shipping was very quick, though it was a bit expensive. Unfortunately, living in Taiwan does add to the shipping costs, but the quality of the jewelry makes it worth it. I highly recommend this set.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Andru

    Site Experience Feedback

    May 31, 2026

    OK

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Peter G

    Site Experience Feedback

    May 16, 2026

    The experience with Titanium Kay was predictable and professional. Easy to navigate. I found exactly what I sought: 10mm gunmetal 8.5" bracelet in titanium.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nate W.

    Site Experience Feedback

    May 15, 2026

    Great products (I am getting a replacement for the same product that I ordered 15-20years ago), but the small details like the type of clasp (not being the same material) are not listed. Having more details or even options to change or edit those little details would elevate the overall purchase.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Ed

    Site Experience Feedback

    May 15, 2026

    I’m looking forward to the chain. I was in the market for a black titanium necklace with high shine that has the potential of keeping its appearance for years. Hoping this does the trick.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 4, 2026

    I was referred by a friend to the website and found the selection and pricing to be good and fair. I also liked that the engraving service is done after trying out the ring.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • mm

    Site Experience Feedback

    May 1, 2026

    no complaints. am going on to get a thicker chain because the one i got i ordered too thin. i will likely be returning that one.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Apr 19, 2026

    Would like to see a sort button that could filter neckalaces by thickness ... 2.5mm, 3mm, 4mm, etc.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Zomo

    Site Experience Feedback

    Apr 8, 2026

    Straightforward ordering process, which I appreciate. Fantastic pricing on products, which I also appreciate since finding an affordable ring for my soon to be Husband has been a challenge.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Trav

    Site Experience Feedback

    Mar 27, 2026

    great variety, i would suggest show a sample of what the length and width looks like around the neck. otherwise, great experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AVA

    Post-Delivery Feedback

    Mar 24, 2026

    Item was of high quality and exceeded expectations. Highly recommend.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Kole

    Site Experience Feedback

    Mar 19, 2026

    I found this websight useing chatgpt which said it was trustworthy. I have not received my item so I am hoping it is. The overall use of the websight was easy and to the point. The main complaint I have is the quality of pictures on the websight makes it hard to really see what I'm buying. I knew what type of chain I wanted so it wasn't that big of an issue this time but I can see it being a deal breaker if I was just looking around. I liked the checkout though, the shipping options was nice.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Keep yourself alive ...

    Post-Delivery Feedback

    Mar 18, 2026

    The product is excellent, however the size of the ring was not correct...ther are other companies I would rather order from than Titanium Kay.

    • Overall Rating: 5
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 3
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • B

    Site Experience Feedback

    Mar 12, 2026

    Heavy well put together chain great product. Purchasing one for my son he keeps trying to “borrow” mine.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MJN

    Post-Delivery Feedback

    Mar 7, 2026

    Customer service was excellent. Very happy with the product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nick

    Site Experience Feedback

    Mar 3, 2026

    I ordered my first ring from TitaniumKay back in 2009, and today I ordered my replacement ring because my last one just got old. I love everything about this business! They have quality products and great prices. I had to replace my ring back in 09' because the first one broke, and they replaced it and shipped it all free within a week. I will shop here again, and recommend them always.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • 2ndTimer

    Site Experience Feedback

    Feb 26, 2026

    lacked sufficient sizing information

    • Overall Rating: 4
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • ckalbach

    Site Experience Feedback

    Feb 23, 2026

    Website was easily navigated. I found the exact replacement for the ring that I lost and ordered it immediately.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • TomSonger

    Post-Delivery Feedback

    Feb 21, 2026

    The chain is looking great? High quality craftsmanship! The details are insane! I've worn sterling silver before but decided to switch to titanium because of its light weight and hypoallergenic properties.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nate

    Post-Delivery Feedback

    Feb 14, 2026

    I think Titanium Kay has a good product. It focuses on Titanium, and the product meets the expectation except the chain seems bit longer than I expected. This is my fault because I should have double checked it. Compared to the product, the packaging seems bit off, and I don't know why but I think it should be packed with solid box instead of sack. I been wanted to wear chain without allergies, so Titanium Kay is a good place to look for titanium product, and I think the price of reasonable as well. In a future, I would recommend to friends who are looking for titanium product because it has various product available. Overall, I am satisfied with the purchase.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 7
    • Customer Support: 8
    Full ratings for this review »
  • TomSonger

    Site Experience Feedback

    Jan 29, 2026

    Great website!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Captain EggPlant

    Site Experience Feedback

    Jan 19, 2026

    Products easy to fond and customizeable when other sites were a pain in the ass or refused to remove their little gay logo, forever rendering my wedding ring a billboard. These guys answered me quickly and agreed to make my ring unbesmirched & effulgent. Now when I cuddle my soon-to-be wife in my raw form, my ring will be as refulgent and stainless as her white-as-snow skin shining in the moonlight.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Biztita

    Site Experience Feedback

    Jan 14, 2026

    The website looks like kind of old. Otherwise, all ok. Easy to check out.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • John

    Post-Delivery Feedback

    Dec 17, 2025

    Titanium Kay had a wide selection reasonably priced. Great communication about shipping status and delivered on time. I highly recommend them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • id888

    Post-Delivery Feedback

    Dec 13, 2025

    I was looking specifically for jewelry made of tungsten. There are some wedding bands on other websites made of tungsten, but I did not see a selection of necklaces or other items on those websites. Titanium Kay was the only online vendor with the selection of tungsten pieces that had variety. We were not looking for a bracelet, but they were so nice that we could not pass those up. Also, the prices were within our budget.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • John

    Site Experience Feedback

    Dec 12, 2025

    Great quality. Easy Peasy ordering. Highly recommend.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • CaroleK

    Post-Delivery Feedback

    Dec 4, 2025

    Upon receipt of my order, I became aware that bracelet was too large for the recipient. Based on exchanges with Titanium Kay customer service, a replacement of smaller size bracelet was immediately sent along with pre-paid shipping label for return of the larger bracelet. This issue was all managed very effectively. Looking forward to surprising my husband with the necklace/bracelet as a Christmas gift.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • CK

    Site Experience Feedback

    Nov 17, 2025

    relatively easy to use

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Loki

    Post-Delivery Feedback

    Nov 14, 2025

    I would strongly recommend against continuing to use UPS as a courier as I have had nothing but problems with them trying to send and receive an item. 1 1/2 months of wrangling with their customer service and I still don't have my item i had sent for return owing to incorrect size I wrongly estimated.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mr. Stokes

    Site Experience Feedback

    Nov 13, 2025

    I was able to find what I was looking for but think that the overall look and feel of the website could use and update to look for modern.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CV

    Site Experience Feedback

    Nov 13, 2025

    I think the site is fine, hopefully the shipping and, if necessary, the returns go as smooth.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Loki

    Site Experience Feedback

    Oct 28, 2025

    Seller is very accommodative of problems with UPS shipping and returns.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Donald M.

    Post-Delivery Feedback

    Oct 22, 2025

    The necklace look to be of good quality but the plastic shrink wrap is very hard to get off!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: 9
    Full ratings for this review »
  • Loki

    Post-Delivery Feedback

    Oct 17, 2025

    The UPS store had caused some problems with my intended return and there was a tariff fee attached 2/3rds of the original price. The package was explicitly stated 'return' on it yet tarrif costs were added. This caused me to have to resend the package hoping this time no tariffs will be attached. The UPS store in Medicine Hat made the error not Titanium Kay.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 16, 2025

    Website easy to use. I had some trouble with the Amazon checkout on my phone so I had to switch to a computer, but I think that was on Amazon's end.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Tony

    Site Experience Feedback

    Oct 12, 2025

    Great website, products and prices

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bruce

    Site Experience Feedback

    Oct 8, 2025

    Really easy to order!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bill of Colorado

    Post-Delivery Feedback

    Oct 8, 2025

    I found what I sought: reasonably-priced titanium, tungsten carbide, and cobalt chrome rings. I received more than I paid for, though I'm not suggesting you should increase prices, several days before the scheduled delivery date.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • B

    Site Experience Feedback

    Oct 3, 2025

    Navigation was easy and product search and ordering was clear. Only disappointment was that I could not find the "gift card / discount" input area.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bill

    Site Experience Feedback

    Sep 30, 2025

    Information about the rings was concise and readily available. The prices were well within the range I had been seeking--and found here. The variety of rings available met my needs.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ariel

    Site Experience Feedback

    Sep 29, 2025

    Experience was great found exactly what I was looking for, checkout was smooth, shipping options were great and I think the price was great aswell would definitely buy again !

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Loki

    Site Experience Feedback

    Sep 26, 2025

    Decent and efficient. Hopefully UPS doesn't botch the shipping...

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 24, 2025

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • PHARAOH

    Site Experience Feedback

    Sep 19, 2025

    LOVE THEIR MERCHANDICE, I HAVE ORDERED FROM THIS SITE SEVERAL TIMES AND ITS NEVER A DISAPPOINTMENT. GREAT QUALITY AND LOOKS. PLAN ON ORDERING AGAIN WHEN SHOPPING THESE KINDS OF ITEMS. WOULD BE NICE TO SEE THE ITEMS ORDERED HISTORY PICTURE OF ITEM ORDERED.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Andrew

    Site Experience Feedback

    Sep 15, 2025

    It was easy to find what I wanted and the options for chain sizes was really important to me. In happy with the purchasing experience, now I hope the product matches the description

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • ansonscy

    Site Experience Feedback

    Sep 13, 2025

    The items on Walmart and Amazon are not as comprehensive as the official website, so I can’t use the coupons on Amazon. I will wait until I receive the product.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »