The Manual Store Reviews - 21 Reviews - /10
The Manual Store Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for The Manual Store
Showing 1 - 20 of 21
Tom
Site Experience Feedback
Dec 10, 2024
I was looking for specific manuals and found them right away. Efficient and easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeffparts
Site Experience Feedback
Oct 27, 2024
Great source for old manual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tlc
Site Experience Feedback
Oct 17, 2024
Comprehensive selection of manuals available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Medic
Site Experience Feedback
Oct 11, 2024
None
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Kathy
Site Experience Feedback
Oct 08, 2024
I was looking for manuals for a used John Deere tractor that I bought recently. I am delighted that I found them in print - not in a downloaded format.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 04, 2024
found what i was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Opie
Site Experience Feedback
Aug 18, 2024
N/A
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Opie
Post-Delivery Feedback
Aug 28, 2024
Bought this manual from the manual store.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 5
- Full ratings for this review »
Butch
Site Experience Feedback
Aug 17, 2024
Wanted to order two different manuals and it would not let me do it. I wanted a shop and a part's manual
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 16, 2024
I just irdered a manual. You are asking questions that I cannot truthfully answer until I receive the manual. Survey is meaningless.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
granny
Site Experience Feedback
Aug 13, 2024
Hard to say rather it is the manual he needs until you send it..You could have more information on just what is included in the manual.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- Full ratings for this review »
Wfb
Post-Delivery Feedback
Jul 20, 2024
I shopped, placed my order, the books arrived in a few days, which was pretty quick.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
jack
Post-Delivery Feedback
Jul 10, 2024
good product pictures not so much
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
sam
Post-Delivery Feedback
Jul 10, 2024
can not return it they will not answer the phone
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 6
- Customer Support: 1
- Full ratings for this review »
Ivan
Site Experience Feedback
Jul 08, 2024
No comment
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Ozzie68
Site Experience Feedback
Jun 15, 2024
The site listed 3 manuals . I'm not sure if im getting all three
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ozzie68
Post-Delivery Feedback
Jun 29, 2024
unable to contact in any way.....
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
TJ
Site Experience Feedback
May 25, 2024
It was nice and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TJ
Post-Delivery Feedback
Jun 12, 2024
Easy to use website, fast delivery, overall Easy, user friendly and quick.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Debbi
Site Experience Feedback
Apr 08, 2024
I have always found the manual I am looking for, I do check out google to see who may have it but the manual store always is by go to with a great price/free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Debbi
Post-Delivery Feedback
Apr 23, 2024
some times manuals are hard to locate, googled, a few different websites - they didnt have what I wanted even thought hey said they did, went down alittle further and found the manual store - I use to order from them before, so I tried them again and there it was - the manual I needed. next timed I will try them first - had a super great price on the manual also and it came so fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
squirrel
Site Experience Feedback
Apr 03, 2024
thought it worked well
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Ksbn Tractor
Site Experience Feedback
Mar 09, 2024
I was so happy to find your sight as we need these manuals ASAP.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
pissed off
Site Experience Feedback
Feb 26, 2024
bad
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »