TaxAct Reviews - 5 Reviews - /10

TaxAct, a privately held development and marketing company that was founded in 1998, specializes in tax preparation software and Web-based services. TaxAct provides its users the highest degree of accuracy and completeness and is designed by in-house programmers, CPAs (Certified Public Accountants), and tax accountants.
Circle of Excellence - TaxAct

2009
Winner

Circle of
Excellence

6 years

TaxAct Rating

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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

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Design of Site

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Satisfaction With Checkout

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Product Selection

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Clarity of Product Information

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Charges Stated Clearly

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Shipping Charges

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Variety of Shipping Options

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On-Time Delivery

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Order Tracking

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Product Met Expectations

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Customer Support

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Recent Reviews for TaxAct

Showing 1 - 5 of 5

Ando

Site Experience Feedback

Nov 21, 2023

Tax act really has gone downhill, always less product for more money. No loyalty for anyone that that has purchased previously. Can't import home backup into web based version. So sad.


Post-Delivery Feedback

Feb 22, 2024

The product is alright but the price increases year over year for the same thing. The software doesn't allow importing from desktop to web based program.

David

Site Experience Feedback

Nov 10, 2023

Been using TaxAct for years, simple and very safe.


Post-Delivery Feedback

Feb 11, 2024

I have used TaxAct for years, great prouduct!

richard

Site Experience Feedback

Nov 29, 2023

good product, very expensive. there should not be a shipping charge for downloading software. this is ridiculous


Post-Delivery Feedback

Jan 31, 2024

PRICES INCREASING

719Janet

Post-Delivery Feedback

Jan 27, 2024

Tax Act is an affordable, reliable and user friendly tax program with great customer support

Online Shopper

Post-Delivery Feedback

Jan 18, 2024

I had an estate payment to me this year that ended up being a last minute surprise from a different state. Therefor it required a last minute solution when doing my 15 Jan 24 estimated tax payment this year. TaxAct met my timeline without missing a beat. Congratulations.