Szul Reviews - 38 Reviews - /10

Szul is an American retailer that offers a wide selection of diamond and gemstone jewelry online.

Szul Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Szul

Showing 1 - 20 of 38

Online Shopper

Site Experience Feedback

Dec 29, 2024

Very specific item to be an exact match of something already purchased.

White Gold bands

Site Experience Feedback

Dec 27, 2024

Search function worked beautifully which I appreciate. No complaints

LA

Site Experience Feedback

Dec 26, 2024

I had a good experience.

Donny T. Jr.

Site Experience Feedback

Dec 06, 2024

Great Experience


Post-Delivery Feedback

Dec 24, 2024

Terrible product quality. I thought I purchased natural ruby and diamond earrings in 14kt white gold for my mom’s 82nd birthday but what I got was costume jewelry. Just eyeballing them they are very hazy rubies with glue marks. Under magnification, I can tell they are very terrible quality with bubbles and not natural at all. Also there is no 14kt gold marking or a certificate of authenticity, so I’m guessing that part is fake as well. What I paid $700 for, I could have bought at a flea market for $7. Absolutely shameful! Szul is an absolute ripoff and I will never buy anything from them again.

Online Shopper

Site Experience Feedback

Dec 23, 2024

Great site...Cant wait to see the earings

Matt

Site Experience Feedback

Dec 15, 2024

I have purchased jewelry from SZUL on many occasions. My previous transactions as well as this one have all been perfect!

Great experience

Site Experience Feedback

Dec 10, 2024

It was easy to work with and to find what I was looking for.

Online Shopper

Site Experience Feedback

Nov 30, 2024

Worked fine. No errors.

Jim

Site Experience Feedback

Nov 26, 2024

Great website.

Terri

Site Experience Feedback

Nov 24, 2024

Easy to maneuver the site.

JJECH

Site Experience Feedback

Oct 28, 2024

easy, fast, and good pricing


Post-Delivery Feedback

Nov 06, 2024

A good chain necklace is hard to find an a good price. Szul once again did it

BJ

Site Experience Feedback

Oct 31, 2024

Easy to shop.

Lil Gunn

Site Experience Feedback

Oct 20, 2024

awesome

Lisa G

Site Experience Feedback

Oct 08, 2024

Poor phone optimization. Was not able to see all products when I clicked the three lines in the upper left corner. Tried searching and that didn’t work well either.

Susan

Post-Delivery Feedback

Oct 04, 2024

First of all I tried to cancel the order and you automatically used my amazon c c number. I did not get what zi ordered and when zi called your company to find out what address to return they kept talking about 100 gift card. I stop my charge for 70.00 and please send me the address to return the bracelet that is not the correct item.

Shine

Site Experience Feedback

Oct 01, 2024

Great place to shop.

Pg13

Site Experience Feedback

Sep 20, 2024

Easy to use

Online Shopper

Site Experience Feedback

Sep 14, 2024

User friendly

TDM58

Site Experience Feedback

Sep 07, 2024

I needed a replacement chain for a pendant and I’ve purchased from this company through Amazon previously I believe. This time I went direct and was not disappointed. I found the search function lead me directly to what I was looking for. Pricing is competitive with other sites and the quality is good. Locally I was unable to find what I wanted and knew I could online.

Online Shopper

Site Experience Feedback

Aug 26, 2024

East navigation, satisfied