Suits Outlets Customer Reviews
Suits Outlets holds a 9.2/10 overall rating and 1,397 verified post-delivery reviews on Bizrate.
Suits Outlets Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 82% | 80% |
 Neutral | 10% | 10% |
 Negative | 8% | 10% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 13% | 14% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Suits Outlets
Showing 1 - 50 of 3,617
Online Shopper
Site Experience FeedbackJul 30, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jersey Gent
Site Experience FeedbackJul 30, 2026
Pleased with my hat purchases and the price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Moe
Post-Delivery FeedbackJul 30, 2026
The ordering process was easy. And the suit met my expectations. It really fit perfectly. The suit was packaged without any creases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 5
Big Tip
Post-Delivery FeedbackJul 30, 2026
If the suit sleves was a couple of inches shouter it would be perfit fit ,58 regular is my size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Lt Green
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thunderlips
Site Experience FeedbackJul 30, 2026
I found exactly what I was looking for in the size and color I want in about 3 seconds, and it was on sale. Can't ask for much more than that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 30, 2026
I purchased a nice hat in time for an upcoming party, I even paid extra for UPS to deliver, everything was set to deliver Saturday, then Saturday my tracking was changed to Monday 😡
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
rastaman
Post-Delivery FeedbackJul 30, 2026
great suit perfect fit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Order Now- your 18” stiff hat brim can be transformed by a 10” box
Post-Delivery FeedbackJul 29, 2026
This survey is brain dead. Sorry to give you all zeros nyou dont tell me which product order I bought if it is the Two orders that came from chinese vendors, you should drop them. The ship me 18 inch $80 hats in 10” boxes. 10” boxes- 10’. These are not crushable hats. Just crushed. I am pissef.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
CW
Site Experience FeedbackJul 29, 2026
Suits Outlets do a good job with products. Better than the west coast. In fact a whooooole lot better. I will ordering again in the very neat future.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Big Irve
Site Experience FeedbackJul 29, 2026
Thought it covered all pertinent information
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hot Rod
Site Experience FeedbackJul 29, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr. Wonderful.
Post-Delivery FeedbackJul 29, 2026
I have good experience with ordering from your company. The quality is excellent. I see that you have two piece suits there. I have to look at the catalogue in order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Father of the Groom
Post-Delivery FeedbackJul 29, 2026
The suit was high quality and better than expected!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Darrylchase
Site Experience FeedbackJul 29, 2026
Looking for a gift..found it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Eric
Post-Delivery FeedbackJul 29, 2026
The Had my size in Short
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ogdry
Site Experience FeedbackJul 29, 2026
Out of stock issues
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Garo
Site Experience FeedbackJul 29, 2026
No problems
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
tall man
Post-Delivery FeedbackJul 29, 2026
Glad that Suits Outlet carries Extra long suits, but not satisfied with the limited selection
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Rob
Site Experience FeedbackJul 29, 2026
Good all together
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
bds
Site Experience FeedbackJul 29, 2026
nice suits at reasonable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Willy
Site Experience FeedbackJul 29, 2026
so far very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lu
Post-Delivery FeedbackJul 29, 2026
this not my first time ordering from Suits. I have no negative comments
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Old Sarge
Site Experience FeedbackJul 29, 2026
Very easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 29, 2026
Yes I Will Tell My Friends And Everyone I Know,Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Johnny Mac.
Post-Delivery FeedbackJul 28, 2026
haven't had any bad experiences with suits outlets, everything has been on up &up i'm pleased with the company.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 8
Joe
Site Experience FeedbackJul 28, 2026
I'm a new customer and my experience with suitsoutlets.com has thus far been nothing but positive. I purchased my first suit online less than a month ago for my aunt's wedding and accessorized with a brooch. I received compliments all evening at the reception. I knew then that I'd be making another purchase. And, I just did!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJul 28, 2026
Have checked several sites looking for this item. What I liked most was the ease of determining the right size. Other sites used both US and European sizing. Also check out easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 28, 2026
I really appreciate your product and will continue
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
Ok
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Be nice
Post-Delivery FeedbackJul 28, 2026
I love the quality of the suit. I will continue to buy products from this company. It was one size to big. But the return policy is great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Eric
Site Experience FeedbackJul 28, 2026
I ordered, because of the loose fit, they have SHORT suits. The suits are reasonable priced. Quality is good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 28, 2026
The 34-35 sleeve didn’t feel right
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Daneil
Site Experience FeedbackJul 27, 2026
I love Suit Outlets in all honesty because they make shopping for bigger guys easy and stylish. Prices are fair i would like more discount codes though lol. But its always a pleasure shopping with you guys you all have a great selection.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nickolass
Site Experience FeedbackJul 27, 2026
I have purchased more than 20 suits from your company over the past 5 years and each time I purchase your system does not recognize me or my purchases and I must re-enter all my personal information from the beginning, this is discouraging and shows no loyalty to my business as other online purchase companies do. This is disappointing and reduces my willingness to recommend your company.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
JordieElPaso
Site Experience FeedbackJul 27, 2026
Great prices and awesome communication whit sellers! Also the suit that I buy had great quality and fits perfectly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 27, 2026
I was sent a message concerning a new double breasted sharķsķin suit. I ordered it I was completely satisfied and blowned away. Thank you for a perfect suit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 27, 2026
Thus far okay
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Duane
Post-Delivery FeedbackJul 27, 2026
Figuring out the sizes was very difficult. There are plenty of tutorials online on how to measure, but those options didn’t seem to lineup with the order choices. The Soot is going to need some significant altering however, I realize my body shape is not typical.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 4
Online Shopper
Post-Delivery FeedbackJul 27, 2026
Great suits and fits well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 27, 2026
This is my first time placing an order with Suits Outlets. I hope the suits ordered are of good quality and meet my professional appearance needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mello Mel
Site Experience FeedbackJul 27, 2026
Things were very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TMC
Post-Delivery FeedbackJul 27, 2026
I purchased a suit and the color wasn't the same as pictured and there suits are not true to size, this is my third time purchasing a suit and they were a little bigger than my size. The first two suits I bought I return and never got a refund because they never picked up the return at the UPS store and they sent them back to me. I'm waiting on my refund on the recent purchase I returned.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJul 26, 2026
THE PACKAGE WAS LEFT IN A VERY UNDESIRABLE PLACE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mr. Wonderful
Post-Delivery FeedbackJul 26, 2026
I received a customer service. And they always have good products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
All 10’s
Post-Delivery FeedbackJul 26, 2026
I love this website and have already shared it with my friends and will continue to do so. Great prices for really nice products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Stephen
Site Experience FeedbackJul 26, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rick
Site Experience FeedbackJul 26, 2026
I am very pleased with this website
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Amani
Site Experience FeedbackJul 26, 2026
First time im very please with my experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10