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Stoneberry Customer Reviews

Stoneberry holds a 9.2/10 overall rating and 7,302 verified post-delivery reviews on Bizrate.

Stoneberry logo
Certified
Most Current Certification:
Aug 9, 2026
Stoneberry is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or "As Seen on TV' items. The main goal of this company, is to make their customers' shopping experience "affordable and easy' through the use of their Stoneberry Credit system. Stoneberry Credit is available for customers shopping online with Stoneberry or one of its brands, which include Masseys, Mason Easy-Pay, K. Jordan, and Fifth & Glam.

Stoneberry Rating

Customer Certified
Certified

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Post-Delivery Feedback - 7,302 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%84%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

7%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.7 out of 10

Site Experience Feedback - 45,662 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%85%
Neutral rating icon

Neutral

9%10%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Stoneberry

Showing 1 - 50 of 52,964

  • Zuly

    Post-Delivery Feedback

    Aug 8, 2026

    I loved the item i ordered, it was a window ac unit. Its such high quality for such a good price!

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jao62jao@gmail.com

    Post-Delivery Feedback

    Aug 8, 2026

    I think it ought to really try this

    • Overall Rating: 2
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 2
    • On Time Delivery: N/A
    • Customer Support: 3
    Full ratings for this review »
  • Mikej1

    Post-Delivery Feedback

    Aug 8, 2026

    Very friendly staff my credit wasn't the best but the folks at Stoneberry still seen the value in my future not my past the company's ethics should be followed by more!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Zach

    Post-Delivery Feedback

    Aug 8, 2026

    I had a great experience ordering my Hisense air conditioner through Stoneberry. The ordering process was simple, shipping was on time, and the unit arrived in excellent condition. The Hisense AC cools the room quickly, runs quietly, and has been very energy efficient. It’s easy to set up and use, and the remote is a nice bonus. I’m very satisfied with both the product and the service from Stoneberry. I would definitely recommend Stoneberry to anyone looking for quality products with convenient payment options.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Doe

    Post-Delivery Feedback

    Aug 8, 2026

    I was in need of new work shoes. With the ease and convenience of I was able to order 2 pairs. Now if I could only order someone to break them in.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Poet

    Post-Delivery Feedback

    Aug 8, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Yonna

    Post-Delivery Feedback

    Aug 8, 2026

    I would tell a friend to shop at stoneberry

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Bandit

    Post-Delivery Feedback

    Aug 8, 2026

    My order arrived in time as stated

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 8, 2026

    Very efficient company. I

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 8, 2026

    Recent purchase was fine.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nana

    Post-Delivery Feedback

    Aug 8, 2026

    Recieved a broke product. 2 did not show up on time. Most everything I wanted was out of stock.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Cheep Chinese made garbage!!!!!

    Post-Delivery Feedback

    Aug 7, 2026

    The light house worked for maby a hour before some sparkling at the battery location followed by not working... The " fountain" either the pump on low barley pushes the water, on high or medium it empties itself in about 2 hours... The return policy requires me to pay shipping, on a 17lb statue the shipping is $85 complete joke!!!!!!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Barbie

    Post-Delivery Feedback

    Aug 7, 2026

    As soon as I saw this website, I was they had beautiful things. The quilt that I received was amazing. It’s lightweight, but it’s beautiful. I washed it. It doesn’t fade. I would definitely buy this again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Mrs. Amy

    Post-Delivery Feedback

    Aug 7, 2026

    Nice people to work with , love the product's so far.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Dreamer

    Post-Delivery Feedback

    Aug 7, 2026

    I'm totally satisfied with my purchase and all above

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • MM

    Post-Delivery Feedback

    Aug 7, 2026

    I got good quality and good service on my purchases, and will be using Stoneberry again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Maude

    Post-Delivery Feedback

    Aug 7, 2026

    I love the quality of by bedding enable. The color of my towels match my bathroom perfecly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Angela

    Post-Delivery Feedback

    Aug 7, 2026

    My husband loves the products. He just wishes they would have XBOX console.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Brenda

    Post-Delivery Feedback

    Aug 7, 2026

    Great service and great product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 7, 2026

    Yes goods

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • BM

    Post-Delivery Feedback

    Aug 7, 2026

    The pillows were very comfortable and would recommend

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Happy customer

    Post-Delivery Feedback

    Aug 7, 2026

    Stoneberry products are amazing and I will be buying more items and I told my best friends that they should be buying their items from Stoneberry because they do not disappoint! I’m so happy with my air fryer and already purchasing other items as we speak

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Darco

    Post-Delivery Feedback

    Aug 7, 2026

    The shoes were the prettiest pink, I love them and so comfy right out of the box. I love sketches and the price was great.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Crazywoman

    Post-Delivery Feedback

    Aug 7, 2026

    I received my order, but my order was dropped off by the hiway. The first order. But the 2nd order was delivered too the house.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Memeb1964

    Post-Delivery Feedback

    Aug 7, 2026

    I would recommend Stoneberry. Overall a great experience. Price, delivery and products were great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tee

    Post-Delivery Feedback

    Aug 7, 2026

    Toaster and shoes. All I had to do is show my friends the items I purchased

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Levi

    Post-Delivery Feedback

    Aug 6, 2026

    It was totally unfair I have good credit an y'all just denied me with no reason as to why

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 4
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 6, 2026

    I was happy with my order except one of the items was suppose to have two pairs of earrings included and only had one. The round diamonds were not sent

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kingjames87

    Post-Delivery Feedback

    Aug 6, 2026

    Overall, I thought it was great very low down payment

    • Overall Rating: N/A
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 7
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Barbiejo

    Post-Delivery Feedback

    Aug 6, 2026

    Everything has been very pleasurable in my use of stoneberry. I would recommend to my family and friends.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Peggy

    Post-Delivery Feedback

    Aug 6, 2026

    FedEx delivery driver lied about delivery of my package. Came back and put it in my mailbox after I complained.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 7
    • Customer Support: 10
    Full ratings for this review »
  • Loulou

    Post-Delivery Feedback

    Aug 6, 2026

    Ordering on line very easy. Delivery prompt

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 6, 2026

    I ordered seat cushions and they’re not very thick. They are very thin, but I will keep them cause I don’t wanna go through the house we trying to return them.

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Lorri

    Post-Delivery Feedback

    Aug 6, 2026

    I love all my items I purchased

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • A. Marker

    Post-Delivery Feedback

    Aug 6, 2026

    Both items I purchased for my grandson's birthday arrived on time and are great quality.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Scott

    Post-Delivery Feedback

    Aug 6, 2026

    Everything was perfect. Nice and easy transaction. Took me about 10 minutes to make the order. Really great.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cyn

    Post-Delivery Feedback

    Aug 6, 2026

    My item was great and arrived super fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tai

    Post-Delivery Feedback

    Aug 6, 2026

    I've ordered twice from Stoneberry and I am highly satisfied with the products, website an ease of ordering.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • PC1974

    Post-Delivery Feedback

    Aug 6, 2026

    Great find with decent price!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Sandra

    Post-Delivery Feedback

    Aug 6, 2026

    Yes I’ve told people about you all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 6, 2026

    My go to for all my needs!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 5, 2026

    my experience went well I just ordered the incorrect order. I will return and then order the correct item. I need a outside camera but ordered a inside

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Keri

    Post-Delivery Feedback

    Aug 5, 2026

    Very nice quality products. Fast Shipping. Good Sales prices

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Libby

    Post-Delivery Feedback

    Aug 5, 2026

    This product is just great, clean the air,my second one I have order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Chris

    Post-Delivery Feedback

    Aug 5, 2026

    Ordered laptop and Canon printer both items came really fast and we're delivered in good condition . Really have to say thank you for letting me use your web site to get the items I needed now and pay later in affordable payments every month . I really have to say thank you for being there when I really needed you .I would and will shop again with your site and I have told many people of your site and how great my experience has been.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Charlie

    Post-Delivery Feedback

    Aug 5, 2026

    I'm telling all my friends

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Deb

    Post-Delivery Feedback

    Aug 5, 2026

    none

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Amyk

    Post-Delivery Feedback

    Aug 5, 2026

    The product worked for two days and then the Bluetooth stopped working

    • Overall Rating: 1
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 4
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Jean

    Post-Delivery Feedback

    Aug 5, 2026

    Excellent experience

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kook

    Post-Delivery Feedback

    Aug 5, 2026

    Stoneberry is great for ppl trying to get stuff they need on a credit however the products are substantially higher in price and don't need to be in my opinion

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »