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Stoneberry Customer Reviews

Stoneberry holds a 9.2/10 overall rating and 7,296 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Aug 7, 2026
Stoneberry is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or "As Seen on TV' items. The main goal of this company, is to make their customers' shopping experience "affordable and easy' through the use of their Stoneberry Credit system. Stoneberry Credit is available for customers shopping online with Stoneberry or one of its brands, which include Masseys, Mason Easy-Pay, K. Jordan, and Fifth & Glam.

Stoneberry Rating

Customer Certified
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Post-Delivery Feedback - 7,296 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%85%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

7%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.7 out of 10

Site Experience Feedback - 45,896 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%85%
Neutral rating icon

Neutral

9%10%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Stoneberry

Showing 1 - 50 of 53,192

  • Levi

    Post-Delivery Feedback

    Aug 6, 2026

    It was totally unfair I have good credit an y'all just denied me with no reason as to why

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 4
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 6, 2026

    I was happy with my order except one of the items was suppose to have two pairs of earrings included and only had one. The round diamonds were not sent

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kingjames87

    Post-Delivery Feedback

    Aug 6, 2026

    Overall, I thought it was great very low down payment

    • Overall Rating: N/A
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 7
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Barbiejo

    Post-Delivery Feedback

    Aug 6, 2026

    Everything has been very pleasurable in my use of stoneberry. I would recommend to my family and friends.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Peggy

    Post-Delivery Feedback

    Aug 6, 2026

    FedEx delivery driver lied about delivery of my package. Came back and put it in my mailbox after I complained.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 7
    • Customer Support: 10
    Full ratings for this review »
  • Loulou

    Post-Delivery Feedback

    Aug 6, 2026

    Ordering on line very easy. Delivery prompt

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 6, 2026

    I ordered seat cushions and they’re not very thick. They are very thin, but I will keep them cause I don’t wanna go through the house we trying to return them.

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Lorri

    Post-Delivery Feedback

    Aug 6, 2026

    I love all my items I purchased

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • A. Marker

    Post-Delivery Feedback

    Aug 6, 2026

    Both items I purchased for my grandson's birthday arrived on time and are great quality.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Scott

    Post-Delivery Feedback

    Aug 6, 2026

    Everything was perfect. Nice and easy transaction. Took me about 10 minutes to make the order. Really great.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cyn

    Post-Delivery Feedback

    Aug 6, 2026

    My item was great and arrived super fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tai

    Post-Delivery Feedback

    Aug 6, 2026

    I've ordered twice from Stoneberry and I am highly satisfied with the products, website an ease of ordering.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • PC1974

    Post-Delivery Feedback

    Aug 6, 2026

    Great find with decent price!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Sandra

    Post-Delivery Feedback

    Aug 6, 2026

    Yes I’ve told people about you all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 6, 2026

    My go to for all my needs!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 5, 2026

    my experience went well I just ordered the incorrect order. I will return and then order the correct item. I need a outside camera but ordered a inside

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Keri

    Post-Delivery Feedback

    Aug 5, 2026

    Very nice quality products. Fast Shipping. Good Sales prices

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Libby

    Post-Delivery Feedback

    Aug 5, 2026

    This product is just great, clean the air,my second one I have order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Chris

    Post-Delivery Feedback

    Aug 5, 2026

    Ordered laptop and Canon printer both items came really fast and we're delivered in good condition . Really have to say thank you for letting me use your web site to get the items I needed now and pay later in affordable payments every month . I really have to say thank you for being there when I really needed you .I would and will shop again with your site and I have told many people of your site and how great my experience has been.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Charlie

    Post-Delivery Feedback

    Aug 5, 2026

    I'm telling all my friends

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Deb

    Post-Delivery Feedback

    Aug 5, 2026

    none

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Amyk

    Post-Delivery Feedback

    Aug 5, 2026

    The product worked for two days and then the Bluetooth stopped working

    • Overall Rating: 1
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 4
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Jean

    Post-Delivery Feedback

    Aug 5, 2026

    Excellent experience

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kook

    Post-Delivery Feedback

    Aug 5, 2026

    Stoneberry is great for ppl trying to get stuff they need on a credit however the products are substantially higher in price and don't need to be in my opinion

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 5, 2026

    Good experience. Love the product I purchased.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 5, 2026

    Very good

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • LC

    Post-Delivery Feedback

    Aug 5, 2026

    First I I’m really happy with the products I ordered the delivery time and customer service I will recommend this company to my friends thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 5, 2026

    George slept wonderful the first night. No slipping. Just wonderful rest

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 5, 2026

    Would order again

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 5, 2026

    My experience was good

    • Overall Rating: 6
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    • On Time Delivery: 9
    • Customer Support: 6
    Full ratings for this review »
  • stoneberry a 10 star company

    Post-Delivery Feedback

    Aug 4, 2026

    stoneberry is Awesome. I was approved and placed my order the next day. although the item wasnt as good as I need and plan to return they made every step simple and helped with all my questions. stoneberry gained a customer for life.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Rosie

    Post-Delivery Feedback

    Aug 4, 2026

    Friend: where did you get your pet taxi? Me: oh I got it on Stoneberry. The quality is fantastic and you make low monthly payments. Friend: Is it more expensive than going to a store? Me: It can be a little bit higher, but remember your getting the convenience of low monthy payments. Then only thing I dont care for is the shipping cost, but then again try mailing a birthday card these days. Friend: I'll have to check it out. Me: definitely sign up for the catalog to come right to your house.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sam23

    Post-Delivery Feedback

    Aug 4, 2026

    It's great I see a lot of items I want to purchase my order came quick the quilty of my item is perfect I order them for my girlfriend and she loves them and I will definitely order other products from them

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • JJWILL

    Post-Delivery Feedback

    Aug 4, 2026

    Stoneberry was easy to work with, easy to order and has quality items I expect to receive for the cost.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Christie

    Post-Delivery Feedback

    Aug 4, 2026

    I did recommend Stoneberry to all of my friends. And my purchase was delivered in a timely manner. Thank you Stoneberry.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 4, 2026

    The 20 dollar shipping and handling fee is way too much. Will not be using your services anymore

    • Overall Rating: 5
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Emmy

    Post-Delivery Feedback

    Aug 4, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tabby

    Post-Delivery Feedback

    Aug 4, 2026

    I told my cousin and she ordered a book

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • bootney

    Post-Delivery Feedback

    Aug 4, 2026

    I love stoneberry there products are what you expect delivery is on time customer service are very helpful

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ray

    Post-Delivery Feedback

    Aug 4, 2026

    Was looking for a new coffee maker and checked out Stoneberry to see what they had. Was surprised to find out they had quality products at fair prices and actually ended up getting a few more things. You really should check them out as they have a good selection and shipping is extremely fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tina

    Post-Delivery Feedback

    Aug 4, 2026

    I received my order on time and I love it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Arlene

    Post-Delivery Feedback

    Aug 4, 2026

    I really like these bathroom rugs. Good quality, especially the non slip back. Doesn’t move at all!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bel

    Post-Delivery Feedback

    Aug 4, 2026

    Everything about stoneberry i love! Firat experience was great. My product was delivered earlier than expected so that was great. No problems with online ordering it was fast and easy tracking my product was easy. I love it! Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Libby

    Post-Delivery Feedback

    Aug 4, 2026

    Stoneberry makes it easy .You just look through the catalog snd then order and it is sent to y ou.Has quality brand s

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Speedy

    Post-Delivery Feedback

    Aug 4, 2026

    Very fast shipping. Order exactly as described. The product is worth the money I spent on it.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • God's girl

    Post-Delivery Feedback

    Aug 4, 2026

    Great communication and tracking! Products are high quality!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • I like everything i got

    Post-Delivery Feedback

    Aug 4, 2026

    Everything all good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 4, 2026

    great fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    Good they should try good products with small monthly payments

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ryan

    Post-Delivery Feedback

    Aug 3, 2026

    I recommend it but customer service i couldn't hardly understand, and I don't think she understood thw issue

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 7
    • Customer Support: 4
    Full ratings for this review »
Stoneberry Customer Reviews | Verified Customer Reviews at Bizrate Surveys