State Line Tack Reviews - 2,194 Post-Delivery Reviews - 8.7/10

Most Current Certification:

Jun 19, 2026

Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.

State Line Tack Rating

Customer Certified

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Circle of Excellence

2016 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 2,194 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	77%	75%
Neutral	9%	11%
Negative	13%	15%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.4 out of 10

Site Experience Feedback - 1,597 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	80%	80%
Neutral	14%	16%
Negative	6%	3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

Recent Reviews for State Line Tack

Showing 351 - 400 of 3,791

Ryan
Post-Delivery Feedback
Apr 27, 2026
I placed the wrong shipping address on my order and called to have it corrected. It was resolved in less than 5 minutes.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Blanca fan
Post-Delivery Feedback
Apr 27, 2026
It was wonderful to be able to get same helmet I got several years ago again. Thank you!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Kay
Post-Delivery Feedback
Apr 27, 2026
Reasonable price and arrived on time. Good quality.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Jojo
Site Experience Feedback
Apr 27, 2026
Stateline Tack always has the items I am looking for and is a longtime trusted store. The website ease of use is awesome and very user friendly.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Inconsistency in the quality of products
Post-Delivery Feedback
Apr 26, 2026
I have been a customer of Stateline for several decades. I am sad to see the company regress so poorly. Exchanges are not offered, only returns. The company does not seem to care about the quality and consistency of their products. I ordered the same hay bag - but in different colors. They were different sizes despite the manufacturer tag stating they were the same size. Same issue with a shirt I ordered in two different colors. One was a size 38 - which fit perfectly. The other of the same type/model (but in a different color) was a size 40 - which fit smaller than the 38. I tried to explain both the hay bag and shirt inconsistency issues to customer service, hoping they would realize there is a quality control issue with whoever Stateline is purchasing their products from. Customer service did not care. All they wanted was to send a return label, but not offer an exchange to make things right. This is very disappointing whereas I can order the same things from Amazon and get much better quality customer service. I am deeply saddened that Stateline is also charging a "return insurance" so I can return defective items such as these, for free. I feel if Stateline is sending out defective/inconsistent items, it should be the company's responsibility to pay for the items to be returned. Again, I am deeply saddened at the downslope of the company. Stateline used to be my "go-to" for decades. I keep trying to give the company a chance, but it continues to disappoint.
Overall Rating: 2
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 7
Customer Support: 2
Full ratings for this review »
Nanb
Site Experience Feedback
Apr 26, 2026
Easy to find what I need. Thank you
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Wendaeho
Post-Delivery Feedback
Apr 26, 2026
Everything is easy, from ordering, delivery to selection of products. Even a return I had in the past was easy. That’s why I love shopping here.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Kelly
Post-Delivery Feedback
Apr 26, 2026
State Line Tack has a good selection and they have always shipped reliably. It is not my first choice for shopping because I find the website is not as easy to search, and provides less descriptive information and specifications than some other websites.
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Kelly H.
Post-Delivery Feedback
Apr 26, 2026
Feed bag is not magnetic it Velcro and a pain to use. The fly spray nozzles don’t work so I have to buy a spray bottle and transfer it to see if it even works.
Overall Rating: 6
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
N/A
Post-Delivery Feedback
Apr 26, 2026
I would like to contact Customer Service to return at least one of the masks I received. I ordered the same size I have ordered directly from Kensington, but these two masks (large) are much bigger and the new velcro pieces that you can attach a "lead line" to are much too long and are the reason why my horse gets this off his head easily every time I put it on him. \No need to publish this, just send me the customer service number or email so I can contact them. Thank you.
Overall Rating: 2
Would Shop Here Again: 5
Likelihood To Recommend: 7
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 26, 2026
We were looking for electric fence for our garden and found this brand recommended. However several companies were sold out before we found availability at State Line.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Barb
Post-Delivery Feedback
Apr 26, 2026
Love state line tack products. Very high quality
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 26, 2026
The prices are good and the selection, although limited, includes the basics. The filtering wasn't very useful for someone who didn't know exactly what I was looking for. Also the product descriptions are not very complete. I recently switched from English to Western riding and more information would have been helpful.
Overall Rating: 6
Would Shop Here Again: 5
Likelihood To Recommend: 7
Full ratings for this review »
SoCalKay43
Post-Delivery Feedback
Apr 26, 2026
The item was available and quickly located on the website. The price was right. I used my tokens from previous purchases and just paid for shipping and insurance. Website is very user friendly. State Line Tack is a favorite site for me, and I recommend it to everyone who asks for help with their tack and equipment purchases.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
unknown
Post-Delivery Feedback
Apr 26, 2026
It was the best place to get Annie Oakley Indian Musk. I had some before and loved it, and could never find it. So this was a blessing. And NO COMPLAINTS, the service was wonderful.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Danni
Post-Delivery Feedback
Apr 25, 2026
These bareback saddles do not fit the horses. The cinch are way too big way too big and they don’t tighten up enough. They slip slide all over the place. I’m not happy with them at all.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Timberonbob
Site Experience Feedback
Apr 25, 2026
Very easy to find what I wanted
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Kassie
Site Experience Feedback
Apr 25, 2026
Would like to see more images of product, like inside of closed bags etc... easy to maneuver through the site. Loved how it took all possible discounts or coupons at the end and ran through this process instead of you having to find the discounts. Hate having to pay shipping but hopefully the products are worth it. I was not able to find these products at this price elsewhere.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Horses
Site Experience Feedback
Apr 25, 2026
Price are good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
BeBee
Post-Delivery Feedback
Apr 24, 2026
Very satisfied over all
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 10
On Time Delivery: 5
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 24, 2026
I ordered my item a few weeks ago. I had not yet seen any tracking info. I emailed them to ask where it was. They emailed me 4 days later to tell me my order wouldn't even be shipped until May 7. I emailed them back to ask why it was taking so long for them to ship it and no one has gotten back to me.
Overall Rating: 2
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 2
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 24, 2026
The products are ok for the price, haven’t received my last order yet. Shipping times are horrible 🤷‍♀️it takes 4-6 days until order is shipped and shipping another week. If Inorder from Chewy I get it within 2-3 days
Overall Rating: 7
Would Shop Here Again: 4
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 7
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 24, 2026
Great purchase and great purchasing experience!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Sue Ellen
Post-Delivery Feedback
Apr 24, 2026
You had the size i needed for my latge horse.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
NJ
Site Experience Feedback
Apr 24, 2026
Shopping STATE LINE TACK’S website was easy and clearly displayed items and prices. Fast and easy checkout. Loved the discount too.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 23, 2026
Didn’t receive all of my items. Contacted customer support who said they would resolve it but has yet to do that.
Overall Rating: 2
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 2
Full ratings for this review »
KM
Post-Delivery Feedback
Apr 23, 2026
Stateliness Tack has EXCELLENT CUSTOMER SERVICE - unfortunately the saddle did not fit my horses back - again Stateline Tack service is Top Notch
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 23, 2026
I would NOT recommend State Line Tack. The item I received was larger than the size ordered. I called April 7 th and was told to email a picture before a return would be considered. I emailed the picture on April 7th and waited several days. I waited and waited before sending a follow up email on April 16 th at which time I was told State Line was waiting on a picture. I resent the previously sent picture and days later, April 23rd, received an email stating the picture could not be opened. I can open it from the reply email received. I just want a refund and State Line is making it impossible by ignoring and later claiming inability to open the picture I sent twice. In the meantime I ordered and received the needed item elsewhere. Too late for the initial event the ordered item was needed for, but at least thanks to a different company I will have the needed item for future events. Not the service expected but at least now I know where not to shop.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 2
Customer Support: 1
Full ratings for this review »
JanKNV
Post-Delivery Feedback
Apr 23, 2026
The concept of the set back pad is good, but it is not wide enough for a bigger horse. The drop from the center is only 15". If it's meant to be a saddle pad without a blanket, it comes up short causing rubs where the D-rings attach to the latigo. I have to put a blanket over it to prevent rubbing. I was hoping it would solve the problem with the saddle fit and my horse's big shoulders, but it looks like I will have to try a western bridge pad and see if that works better. Just wish the pad had a longer drop. A 34"x32" would have been an ideal size for my big guy. Not sure if it's worth it to return. It was only used once.
Overall Rating: 10
Would Shop Here Again: 7
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 23, 2026
Great grandchildren will be thrilled
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
De Varona
Post-Delivery Feedback
Apr 23, 2026
Always great service
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 23, 2026
After not hearing anything 4 over a week, I called to cancel my order. They then proceeded to tell me that it was now being shipped. Which I found ironic and I had to buy it locally as I couldn't continue to wait as I didn't know what the company was actually doing.Nor did I trust i was actually going to get my shipment.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 7
Full ratings for this review »
jude
Post-Delivery Feedback
Apr 23, 2026
My only issue is that i accidently hit 2 instead of one and immediately contacted support through the website with no response. I have never had an issue with any of my purchases...this issue was my fault but surprised me no one responded.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
JMM
Site Experience Feedback
Apr 23, 2026
easy to use website and great product selection
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
jamie
Site Experience Feedback
Apr 23, 2026
it was an easy process to find what I wanted and check out.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
DBGiddyup
Post-Delivery Feedback
Apr 23, 2026
I shopped several stores for the same items. State Line Tack has the widest inventory , size and color were all available. My horse is small and it's challenging to find the Cob size. State Line Tack had everything I needed, at the BEST price.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 9
Customer Support: 10
Full ratings for this review »
Beth
Post-Delivery Feedback
Apr 23, 2026
Called and emailed and order was not cancelled. No one ever responded to my 3 emails.
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 22, 2026
Poor. I indicate I did not receive the product. It’s almost a week later. And the message I get back from state line tack, is that it’s not their responsibility, it’s the responsibility of the supplier at this point. Talk about handing off responsibility after they collect the dollars, really poor of the company.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 2
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 22, 2026
I snooped Toklat pads for a long time and my friend Anne ended up wanting to try one too. Stateline tack had the selection of western toklat pads we were looking for and so far we’ve used them twice and both short backed mares seemed to like them and worked well under saddle.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Sonny's Mom
Post-Delivery Feedback
Apr 22, 2026
Been with you for years. I'm staying. Thank you
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Cris
Post-Delivery Feedback
Apr 22, 2026
Item was described accurately on website. Item arrived promptly.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Suzq
Site Experience Feedback
Apr 22, 2026
Super easy to find and purchase what I needed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Fluffie
Post-Delivery Feedback
Apr 22, 2026
Great value for a great product
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Poltroon
Site Experience Feedback
Apr 22, 2026
My only complaint about this experience was concerning the Tucker oversize glide stirrups. I really wanted those, but I had ordered a different pair in 3 inches because that was the only thing I could find. Today I looked again and found the oversize stirrups, but the size is available were only 1 1/2 inches in 2 1/2 inches which I do not consider oversized. The description said they were 3 inches and 3 1/2 inches but you did not have those sizes on the site. Needless to say it was a little misleading and I specifically needed the oversized stirrups, which, according to the sizes are not really oversized.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Barrel racer
Post-Delivery Feedback
Apr 22, 2026
Part of my order was missing, I sent a message and it was resolved immediately, great customer service
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 22, 2026
Great service Outstanding products
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Becky
Post-Delivery Feedback
Apr 22, 2026
The bridle I purchased was great for the inexpensive price tag. Perfect for everyday use. Recommended this to others in my barn. Looks and feels like a much more expensive bridle. I have been a customer of State Line Tack for years and have never been disappointed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 22, 2026
I haven't hadd them long enough to rate them
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Kris
Post-Delivery Feedback
Apr 22, 2026
I have tried a couple of times to contact customer service on my recent order and have not heard back yet. the grazzing muzzle / halter did not work and I need to know how to return and if there is something different to fit my horse. I sent pictures in my email to customer service
Overall Rating: 5
Would Shop Here Again: 7
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 2
Full ratings for this review »
Deb J.
Post-Delivery Feedback
Apr 21, 2026
Needed a midweight turnout horse blanket …was hoping for more different kinds of prints …but the one I got in plaid is very nice and fits perfectly.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 8
Full ratings for this review »