State Line Tack Reviews - 2,194 Post-Delivery Reviews - 8.7/10

Most Current Certification:

Jun 19, 2026

Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.

State Line Tack Rating

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2016 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 2,194 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	77%	75%
Neutral	9%	11%
Negative	13%	15%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.4 out of 10

Site Experience Feedback - 1,597 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	80%	80%
Neutral	14%	16%
Negative	6%	3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

Recent Reviews for State Line Tack

Showing 301 - 350 of 3,791

TJ
Post-Delivery Feedback
May 5, 2026
I highly recommend State Line Tack
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Pam
Post-Delivery Feedback
May 5, 2026
My order came very quickly. Ordering on-line with Stateline is easy and convenient. The products I need seem to always be available.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
LM
Post-Delivery Feedback
May 4, 2026
Every time I order, I never receive an update regarding when my order has shipped. I always have to reach out for an update and then it magically ships. Very annoying.
Overall Rating: 3
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 3
Customer Support: 3
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 4, 2026
Items are always in stock and SLT always ships asas
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Kanga
Site Experience Feedback
May 4, 2026
I would like to have had the option of designating the gifts "in memory of Laura Lee Rettman-Rew" for the recipients' knowledge.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
jamieS
Post-Delivery Feedback
May 4, 2026
I searched all over for a fine tooth rake and State Line Tack was the only place I found one. The price was great and shipping was very fast. The quality is very good, it holds up to hard use. I highly recommend this company.
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Busy bee
Post-Delivery Feedback
May 4, 2026
It’s irritating to be sent this stuff?!!! I want to order, be taken care of…. And that’s it!!
Overall Rating: 7
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 5
Customer Support: 5
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 4, 2026
Customer service was great! Received my order sooner than expected!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 4, 2026
I bought some items for my grandson to show his mini horse. I was unable to find a mini horse lead line with a chain though and the cowboy boots I ordered were for a baby not a five-year-old child so I need to return those but otherwise, I was quite satisfied with my order.
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 8
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 3, 2026
I purchased a Good Medicine pad that was pictured as turquoise blue. Instead I was sent a cream colored pad. For such a pricey purchase and large item, the item delivered should be the color pictured on the listing. I don’t want to go through the inconvenience of returning this item but was not satisfied by the discrepancy between the picture and delivery.
Overall Rating: 4
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
CJ
Post-Delivery Feedback
May 3, 2026
Quality horse tack that is easy to order And readily available
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
VICGDL
Post-Delivery Feedback
May 3, 2026
I help other parents to buy their sddle and th rest of their equipment; Collegiate saddles are one of our first suggstions; they look good, theey last good enough and they ar easy too clean; Black leather looks great with every saddle pad.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Robin
Site Experience Feedback
May 3, 2026
Loving the prices on this site
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Grazie
Post-Delivery Feedback
May 3, 2026
I need to return for a different size as too Small
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 3, 2026
After a horrible customer service experience years and years ago, I decided to give state line another try and im so glad I did. I got two very good dressage bridles, and some other items. I got some very nice quality boots on sale that were GARGANUAN on my horses despite my following the size chart listed by the manufacturer so I have returned those and plan to get the smaller size. Overall im very happy with my purchase though im still awaiting one last item from my order.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 9
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 3, 2026
The farrier stand had bent at base box not damaged so you sent a damaged item
Overall Rating: 3
Would Shop Here Again: 4
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Debdeb
Post-Delivery Feedback
May 2, 2026
Good selection, easy to order and good prices
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Barb
Site Experience Feedback
May 2, 2026
State Line had the product I knew I wanted at the best price with shipping. The bonus offer of a discounted vest happened to meet something I'd been looking for at a good price.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 8
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 2, 2026
Love products but shipping cost expensive. Most sales items if you purchase over 100 dollars you get free shipping. Not here.
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 10
Full ratings for this review »
Lena
Site Experience Feedback
May 2, 2026
Easy to use website and quick checkout!
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 10
Full ratings for this review »
Muffin
Post-Delivery Feedback
May 1, 2026
Easy to find item and place order. Delivery was prompt. Very satisfied doing business with them.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Mike
Site Experience Feedback
May 1, 2026
All good easy to order and plenty of available equipment
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Vonnie
Site Experience Feedback
May 1, 2026
I really dont understand the "rewards program" Though, it states I have over 2,000 I couldnt figure out how to use them>
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Robbie
Post-Delivery Feedback
May 1, 2026
Past two orders took over a week to ship. With new system it was practically impossible to track the order. I cancelled second order and probably want be ordering from State line again. It’s a shame because I have used them for years!
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 2
Full ratings for this review »
Manny
Post-Delivery Feedback
May 1, 2026
Perfect Product-price
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 1, 2026
Saddle did not fit my horse. Customer service was very nice and facilitated the return.
Overall Rating: 10
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Rachael
Site Experience Feedback
May 1, 2026
State line is always easy to order from.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Pat
Post-Delivery Feedback
May 1, 2026
Back strap very cheaply made, stiff no satisfactory. Stirrups are as expected. I have emailed to get return label to send back
Overall Rating: 5
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 7
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 1, 2026
sent messagae to let them know i got wrong item and need to return it and get refund. need a return label
Overall Rating: 2
Would Shop Here Again: 7
Likelihood To Recommend: 5
On Time Delivery: 8
Customer Support: 5
Full ratings for this review »
James
Post-Delivery Feedback
Apr 30, 2026
The gloves exceeded my expectations due to the great fit and feel. Delivery was excellent and arrived on time and was able to use them the same day. Highly recommend
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Pickle
Post-Delivery Feedback
Apr 30, 2026
I will not be using state line tack again. As there is a 20% restocking fee and I have to pay to return the item. I have never needed to return products in the past.
Overall Rating: 2
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: 10
Full ratings for this review »
Sd
Post-Delivery Feedback
Apr 30, 2026
Product availability and price was great. Shipped on time!
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
LC
Site Experience Feedback
Apr 30, 2026
Great!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 30, 2026
The check out did not work at first. I wasted about 15-20 minutes. I called customer service and the call was answered and then dropped. I am not inclined to shape here again.
Overall Rating: 4
Would Shop Here Again: 4
Likelihood To Recommend: 4
Full ratings for this review »
Tangie W
Post-Delivery Feedback
Apr 30, 2026
I have been doing business with State Line Tack for more than 20 years. They sell high quality items at reasonable prices. I highly recommend using them. You will not be disappointed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Tpost
Post-Delivery Feedback
Apr 30, 2026
I liked that check out was easy. Product arrived on time. It was packed extremely well with bubble wrap.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Eliminate the data collecting system
Site Experience Feedback
Apr 30, 2026
I have been relying on State Line Tack for most all my equine, goat, dog, cat, and farm needs for over 20 years they have always been so easy to use, find the things i need, competitively priced, and over all great about everything. I never had a problem! The number of animals are slimming down but I needed suppliments to keep them healthy and I went online to order. The site would not take my password, would not send me a new link to change my password and forced me to join "SHOP". I tried calling in my order but Margaret sai she could not pull up my account to see the credits I had so I could apply them to my order. She said I could purchase online as a guest but again, I could not receive my credits. I utterly DETEST any site which forces me to give my information and knowingly spreads it and saves it only to be hacked one day!!! Obviously, your new marketing department is trying new ways to generate customers and entice them with rewards but this new "SHOP" system is not right for those wanting to protect their information. It will certainly force myself and other customers to find an alternative to our equine needs. I highly suggest, your marketing department add a way for customers who do not like to use these data collecting systems like Shop or Square for them to continue being your loyal customer or we will have to end our longtime relationship. PLEASE, please, consider this request.
Overall Rating: 3
Would Shop Here Again: 3
Likelihood To Recommend: 3
Full ratings for this review »
Abigail
Site Experience Feedback
Apr 30, 2026
Everything was great, but it would be helpful to have more detailed pictures of the product.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Beginagin
Post-Delivery Feedback
Apr 29, 2026
I usually order something from Stateline Tack at least several times per year. The selection is good, the prices are always among the best, and the return process is easy.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Jeanette
Post-Delivery Feedback
Apr 29, 2026
Fast and eady
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
JR
Post-Delivery Feedback
Apr 29, 2026
I have not used the fly sheet yet but everyone I showed it to likes it.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 29, 2026
I ordered a pair of tall riding boots. I measured my daughters leg and picked the best one that matched up. The boots came and fit perfectly. The boots are very soft so womt take mucj to break in. One thing I would appreciate is if the height of thr boots were listed in the size chart or somewhere.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 28, 2026
`I reordered a product that I have been using for probably 30 years, because "It Just plain works". Currently, you had the best price on Next Level Joint formula, and as long as the Farnham Company keeps using the same ingredients to manufacture it I will keep using it.
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Josh
Post-Delivery Feedback
Apr 28, 2026
Half of my blocks salt bricks are broken upon delivery
Overall Rating: 4
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Saddlebred chick
Post-Delivery Feedback
Apr 28, 2026
The bell boots are high quality and low price. The curb bit description was on point
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 8
Full ratings for this review »
Buddy
Post-Delivery Feedback
Apr 28, 2026
Love the boots!
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
Joanna
Post-Delivery Feedback
Apr 28, 2026
I was so excited when I found a pink dressage whip on State Line Tack. I was prepping for my first ever freestyle dressage competition with my horse, Clare, who we call the Barbie Dream Horse, where we'd be competing to a compilation of music from Barbie - hence the need for a pink whip. Another vendor had already let me down (ordered a whip, found out a week later it was out of stock). So when it looked like State Line could POSSIBLY get me one in time, I was excited. I placed the order april 18. I heard nothing. No updates on the Shop app. Just "preparing order" for several days. So I finally called on 4/22 or 4/23 and spoke to a lovely woman at State Line who told me there'd been some issues with the switch to Shopify, but she’d identified where my package was and that it was set to deliver sometime between 8 AM and 8 PM on Saturday, 4/25, so I was cautiously hopeful I might receive it in time for my 5:39 PM ride time (I was competing both 4/24 and 4/25, and when I originally placed the order with rush delivery the estimated delivery was 4/24 – 4/27). I got a notification from FedEx Saturday morning that it would be delivered between 10:30 AM – 2:30 PM so I was excited that it was going to make it – I was already at the show grounds so a friend was going to pick it up and bring it to me. But around noon, I got a new alert from FedEx that the new delivery estimate was sometime Monday, 4/27, at which point the pink whip was essentially useless to me. I finally got a hold of a human at FedEx who said a sorting issue had occurred. And there was essentially nothing I could do. So I rode without the whip from State Line – instead, I magically found one in a store at the World Equestrian Center and used that. So all in all, not a simple case of State Line messing up. But in the end, I was counting on State Line (a brand I love and buy from every year at Equine Affaire in Springfield, MA), and I was let down. That said, the bright spot was the lovely customer service woman at State Line who really, truly, genuinely wanted and tried very hard to help me. I think she even refunded some of the cost I paid for rush shipping. All in all though, I am going to return the whip and I am not likely to buy from State Line again (I will in person though).
Overall Rating: 2
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 9
Full ratings for this review »
Loyal but frustrated buyer
Post-Delivery Feedback
Apr 28, 2026
When i ordered this saddle pad, the description stated 6-8 business days. To me that means "to receive" it. After a full week, i had not even gotten a SHIPPING email, let alone received the product. Prior to the full week, i had already called expressing my concern, thought it would be handled - not. After a week, i called again and was basically given the exact same spiel....i was frustrated because customer service kinda acted like "well it a drop ship so it's outta our hands". That's not acceptable to me. If you're going to use this producer, be able to communicate with them and THEN communicate with the buyer. I felt like it was a "wash my hands of it" approach - but y'all already had my money. Just was very frustrated
Overall Rating: 3
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 3
Customer Support: 3
Full ratings for this review »
Horsemom
Post-Delivery Feedback
Apr 28, 2026
Bought 2 pairs of riding pants. They ended up being too big and I was able to easily return them bc I purchased the $5 return extra. It was fast and easy. Would recommend!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Mandyshorses
Post-Delivery Feedback
Apr 27, 2026
Stateline always has what I need to protect my horses during fly season. Quick to ship which I appreciate and also the ease of ordering.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »