State Line Tack Reviews - 2,191 Post-Delivery Reviews - 8.8/10

Most Current Certification:

Jun 20, 2026

Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.

State Line Tack Rating

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2016 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 2,191 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	78%	75%
Neutral	9%	11%
Negative	13%	14%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.4 out of 10

Site Experience Feedback - 1,561 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	80%	82%
Neutral	14%	15%
Negative	6%	3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

Recent Reviews for State Line Tack

Showing 1951 - 2000 of 3,752

High Plainsman
Post-Delivery Feedback
Oct 12, 2025
My most recent experience was not satisfactory. This is the second time I have purchased the spur welcoming sign, and both times it came broken in multiple pieces. As it was pretty expensive for what was offered in the first place, I wouldn't buy it again.
Overall Rating: 5
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 7
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 12, 2025
I thought l ordered 4 3/4 size driving which l waited for longer than expected to get it. It is a size 3 3/4 size. Now l have to send back but there was no return paper to return with. So frustrating.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: N/A
Full ratings for this review »
Aaron
Post-Delivery Feedback
Oct 12, 2025
It's everything I expected. The inshell peanuts are affordable. Not like here in des moines iowa where a 25 pounds of it if purchased either online or over the phone, will charge 60 to 70 dollars just to deliver and these places are right in my area by the iowa state fairgrounds.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 12, 2025
Need return label sent for bucket purchase. Have sent 2 emails requesting and still have not received yet
Overall Rating: 3
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 12, 2025
Was very good and efficient product quality very good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Mandy
Post-Delivery Feedback
Oct 12, 2025
Great support. Customer service gal was amazing and followed through. Can’t say enough positive about that
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Candy Mae
Post-Delivery Feedback
Oct 12, 2025
I highly recommend State Line Tack for affordable equine products. They deliver on time and the quality of their products is very good.
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Gelania
Post-Delivery Feedback
Oct 11, 2025
My order came in the wrong size . The box has the right size I ordered, even the papers that came with it as well as my order online shows the size I ordered but it the boots were the wrong size
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 7
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 11, 2025
Great experience buying. Have already made another purchase from here
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Jordan E
Post-Delivery Feedback
Oct 11, 2025
You guys had the specific German reins I needed when I couldn’t find them anywhere else at an affordable price.
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 11, 2025
Gatsby 1680 rain sheet. Seems well made. We’ll see if it holds up.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 11, 2025
Took Forever to ship product even though it said it was in stock! Shipped thru post office and two weeks later....still don't have my order
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 2
Customer Support: 2
Full ratings for this review »
Colleen.
Post-Delivery Feedback
Oct 10, 2025
We had a hard time finding English boots that fit. We finally found the tough rider boots, they had them in short and the calf size was perfect! We were so pleased!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 10, 2025
Shopping is expensive and has taken 3 weeks
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 10, 2025
Reliable Customer Service
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Dean
Post-Delivery Feedback
Oct 10, 2025
I have multiple years experience as a global logistics manager. You product selection, prices, and quality are excellent. Your woefully inadequate wrt inventory management, order management, and shipment management. You do not appear to track customer retention, order to delivery, and inventory accuracy.
Overall Rating: 7
Would Shop Here Again: 5
Likelihood To Recommend: 3
On Time Delivery: 4
Customer Support: 4
Full ratings for this review »
rusretfm
Post-Delivery Feedback
Oct 9, 2025
I was in search of a economical but good quality saddle for my draft horses. StateLine Tack carried Abetta saddles of the right size with all the necessary extra parts which wasn't the case at other sites I shopped. I am very pleased with my purchase and the speed in which it was delivered.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Jess
Post-Delivery Feedback
Oct 9, 2025
I had to reach out just to get my order shipped then it is incredibly delayed. No explanation no nothing. This is unacceptable.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Dave
Site Experience Feedback
Oct 9, 2025
I dislike that so many sites seem to have no built in mechanism for non-profit, tax exempt purchases. I tend to buy from the same places over and over because of this ongoing problem. Non-profits save thousands of dollars a year because of their tax exempt status. The merchants should make this really easy if they want out business.
Overall Rating: 8
Would Shop Here Again: 7
Likelihood To Recommend: 9
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 9, 2025
Found products on google search taking me to your site and the product I was wanting. Put them in cart and checked out. Easy as that.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Lynn
Site Experience Feedback
Oct 9, 2025
This order was processed correctly and there was a good selection of synthetic western saddles.
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: 9
Full ratings for this review »
KD
Post-Delivery Feedback
Oct 9, 2025
I was pleased that they have the product available, the shipping time was OK, the follow up emails were good. However, the product broke within 48 hours of use. When I tried to go on the website to chat, there was no chat option available and when II was pleased that they have the product available, the shipping time was OK, the follow up emails were good. However, they product broke within 48 hours of use. When I tried to go on the website to chat, there was no chat option available and when I would click on the click here to contact by email it would just refresh the page and not give me an email address to send to.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 7
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 9, 2025
Products are great and good prices, but shipping was way too expensive.
Overall Rating: 7
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 7
Customer Support: 7
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 9, 2025
The products were fine, I find the shipping to be a bit expensive. My biggest problem is my order sat for 5 days saying unfulfilled with no communication of why. I emailed but did not hear back, so I called. They explained that one of my items was on back order. Which is fine and I understand however I wish that had been communicated.
Overall Rating: 6
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 5
Customer Support: 5
Full ratings for this review »
Gunner's mom
Post-Delivery Feedback
Oct 9, 2025
Shipping was very expensive. Not worth the sale prices. I found coupon codes online, they didn't work. I called customer service to ask about reducing shipping or free shipping at a certadollar amount, the lady was curt, disinterested and sounded unfriendly. I bought new brushes and one is very small, like child size, I will be returning it. My mistake for not reading the dimensions, but it looked normal size on the website. Also, the mud brush is very coarse, not at all what I felt I ordered.
Overall Rating: 5
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 5
Customer Support: 4
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 8, 2025
very easy to order online, they always have just what I want
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Sunny
Post-Delivery Feedback
Oct 8, 2025
I love Cashel fly mask products. They fit well and hold up a long time. I was disappointed that the pattern choices were so limited, but it is the end of the season. But at least the horse kids will be protected next season, so I'm good with this.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Zippy
Site Experience Feedback
Oct 8, 2025
Process was good and fairly easy. Sometimes I have to go through items I don't understand why they were brought up from my search but other than that no issues.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Sue
Post-Delivery Feedback
Oct 8, 2025
Bought Himalayan salt blocks for my horse through Amazon. They cracked immediately and were useless. Switched to State Line and they arrived perfectly.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 8, 2025
Still waiting on a resolution to having received a wrong item.
Overall Rating: 1
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 7
Customer Support: 1
Full ratings for this review »
KoLw
Site Experience Feedback
Oct 8, 2025
Ive used State line tack for years. Can't complain at all. There are so many available products, great deals, great prices, and fair shipping time.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 8, 2025
the hay nets i purchased were disappointing. the opening was so small that you couldn’t even get one flake of hay in there.
Overall Rating: 7
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 6
Customer Support: 6
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 8, 2025
It was good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Denny
Site Experience Feedback
Oct 8, 2025
Was happy I could check out fast , shipping may have been posted but I didnt see it . Actually expected free shipping with order . Overall a very good transaction .
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 8, 2025
This is ridiculous
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Ginny
Post-Delivery Feedback
Oct 8, 2025
Bell boots, for my TB, plays rough outside with the other guys an they hold up well!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Raymond
Post-Delivery Feedback
Oct 7, 2025
Every product that I have wanted, if the state line tag has exceeded my expectations
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 7, 2025
This entire issue began with my fear of being charged double shipping. Please see notes regarding this order. Charlotte, a supervisor, helped me with my initial questions about this order. She was very professional, and although she could not entirely 100% guarantee that I would not be charged twice for shipping (which was my reason for contacting her) she was very pleasant and helpful. However, days later I contacted another individual (a female) at State Line to talk about the shipping fees because I noticed on the tracking that it said it would go through the post office, in spite of the fact that I used economy shipping, thinking it would be Fed-Ex or UPS. I knew at that point that I would have to pay shipping charges twice, which was my original concern that I was trying to avoid. This 2nd person I spoke with left me on hold for over 20 minutes, without checking in on me, while she "checked" on my order status. I truly believe she was thinking I was going to go away. When she got back on the line, she told me that she could not help me with the double shipping fees. (This was upsetting to me, because in no way should I have to pay double shipping. It is DECEPTIVE that when you order something on-line, it shows the shipping fee you will pay, and then you end up paying more for shipping in order to retrieve the item.) I tried to talk, she interrupted me, I interrupted her, she told me that I should respect her enough to let her talk, and I told her that she should respect her customers and should not leave them hanging for 25 minutes. I then hung up the phone. I don't need to be condescended upon. I will not be purchasing from State Line again unless I am guaranteed 1-time shipping cost, and that I will be treated decently.
Overall Rating: 3
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 7, 2025
I am happy with the product overall, I just wish I had ordered longer reins...I received 6ft and really wanted 7ft..
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Sisyphus
Post-Delivery Feedback
Oct 7, 2025
I have been doing business for state line tax for years and I have referred all of my Horse friends to use State line. Excellent company, Great products, well-made products, good prices, and excellent customer support when needed
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 6, 2025
I like the store & available products. I don't like paying shipping.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
On Time Delivery: 9
Customer Support: 10
Full ratings for this review »
Snowbabe
Post-Delivery Feedback
Oct 6, 2025
Good prices and prompt delivery!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 6, 2025
The 5n1 blade I received with my purchase was broken and won’t click into my clipper. I’ve sent multiple emails but nobody ever responds back no even included pictures.
Overall Rating: 4
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 6
Customer Support: 1
Full ratings for this review »
Ashley
Post-Delivery Feedback
Oct 6, 2025
Received wrong product when called CS the girl told me it was my fault for not checking the description title of product and that it’s not their fault if the picture online is incorrect… the picture online MATCHES the description but it’s still did NOT match the product I received. I ordered a SS ported bit and received a dee ring snaffle bit. She then tells me she will issue a return label and refund but will not send me the correct but I ordered without me paying additional shipping fee. So first she tells me it’s not SLT fault if the online picture does not match their sku number (??? WOW!!!) she then tells me that I have to pay extra to get what I ordered?? WOW WOW.
Overall Rating: 4
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 6
Customer Support: 2
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 6, 2025
It was just what I needed
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 10
Full ratings for this review »
Donkeylover
Post-Delivery Feedback
Oct 6, 2025
I bought a rope halter with lead, it was on sale for really cheap so I bought it. I like that it is adjustable so I can make it fit my donkey. It came in good time, was packaged good, and is made of good quality nylon rope. I am pleased with the whole experience and will come back. Would reccomend.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
EQ1
Post-Delivery Feedback
Oct 6, 2025
not necessary to ! Like what I ordered
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 6, 2025
One of the items I reached out to customer support of an issue. I got an email back after sending my third email with them saying they would look in to it. The item was sent without any response's on resolution to the issue.
Overall Rating: 7
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 4
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 6, 2025
I was looking for a new, improved riding helmet. State Line had a large selection and the helmet I purchased was on sale with a 50% discount. I was able to buy a high-quality piece of safety equipment for a great price!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
D. T
Post-Delivery Feedback
Oct 5, 2025
I had no issues with my order and my saddle pad came in a timely fashion. I have not used the pad much maybe 30 mins tops so I can’t speak on how it’s actually doing.
Overall Rating: 10
Would Shop Here Again: 6
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »