State Line Tack Reviews - 2,194 Post-Delivery Reviews - 8.7/10

Most Current Certification:

Jun 19, 2026

Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.

State Line Tack Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2016 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 2,194 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	77%	75%
Neutral	9%	11%
Negative	13%	15%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.4 out of 10

Site Experience Feedback - 1,597 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	80%	80%
Neutral	14%	16%
Negative	6%	3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

Recent Reviews for State Line Tack

Showing 551 - 600 of 3,791

BGIVEN
Post-Delivery Feedback
Apr 3, 2026
SHIPPING WAS FASTER THAN EXPECTED, LEATHER PRODUCTS LOOK GREAT BUT WERE VERY DRY(SOAKED UO OIL AS FAST AS APPLIED). EXCELLANT PRODUCT THOUGH
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 3, 2026
The fly sprays were basically empty. The contents had spilled out during shipping. There were arrows for up (on the box) but the arrows were upside down and the spray was everywhere
Overall Rating: 1
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
Dee
Post-Delivery Feedback
Apr 3, 2026
I ordered a new pair of riding boots and they had my exact size and was delivered earlier than expected
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 3, 2026
The hay bags are really cheap quality. The rope is so thin you can hardly get the hay in it by yourself. Will not buy again. Would return the hay bags but needed them in a pinch.
Overall Rating: 2
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
DJ
Post-Delivery Feedback
Apr 3, 2026
I bought the riding britches on sale. The sizing was difficult to figure out and very small when I tried them on. They would be perfect if they were true to size.
Overall Rating: 10
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Andy
Post-Delivery Feedback
Apr 3, 2026
I'm satisfied with the purchase and was told by a friend about the product I purchased thanks it's a good saddle
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Jp
Post-Delivery Feedback
Apr 3, 2026
return processing difficult. I was told I had to put the boots in another box. They were in a box when they arrived with just plastic over them. I had to purchase a separate box to put them on then pay postage. Very pricey.
Overall Rating: 8
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 9
Full ratings for this review »
Tim
Post-Delivery Feedback
Apr 3, 2026
Unfortunately, the quart of Pyranha had mostly leaked out. Luckily, the other two gallons were fine.
Overall Rating: 5
Would Shop Here Again: 4
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Bitsy
Post-Delivery Feedback
Apr 3, 2026
Good product
Overall Rating: 6
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
1Pondhorse
Post-Delivery Feedback
Apr 3, 2026
Difficult to find product I wanted at a reasonable price. Choices have been better in past years for these products.
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 8
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 2, 2026
I bought a pony harness. Large. The saddle was tiny. Mini size. Way too small for a large pony. The rest is okay
Overall Rating: 4
Would Shop Here Again: 7
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
Samantha S
Post-Delivery Feedback
Apr 2, 2026
Super satisfied with the product. It arrived on time and is as described. I’ve already sent it to several of my friends to get their own!
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Big Horse Lady
Post-Delivery Feedback
Apr 2, 2026
I tried to place this order on line, but needed additional help. The 1st customer service gal who helped me acted like I was bothering her. Overall ,I called customer service at least 5 times about this order that I needed in about 10 days from the order date. On the 3rd call, the customer service gal FINALLY told me they only had 3 of the 4 items that I needed and the order was being held because of that. I asked for a manager ; left my phone # and waited. I finally called back to talk with manager "Diane"...she delayed in calling me back because she was talking to the vendor about the 4th item. I would have PREFERRED a call from her, so I was aware of what was going on.....When she finally called me back, she told me the vendor was drop shipping the item directly to me & that she had revised the shipment from State Line to 2nd day. FUNNY THING WAS....When I finally got an order, it was FROM THE VENDOR....MUCH FURTHER AWAY from me....State Line's order FINALLY ARRIVED THE NEXT DAY ~! I WAS TOTALLY DISAPPOINTED IN THE WAY THE PROBLEM WITH MY ORDER WAS HANDLED....I got NO in between emails to alert me to order status !! That's why I kept calling them to get updates. I'm a LON G TIME customer, but I'll think hard & long about ordering from State Line again in the near future.....
Overall Rating: 2
Would Shop Here Again: 4
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 2
Full ratings for this review »
Kaleeta
Site Experience Feedback
Apr 2, 2026
Description of product was very thorough. Explanation of fit as snug, helped me decide on proper size I would need. The sizing chart was very easy to locate and very beneficial.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
HS
Site Experience Feedback
Apr 2, 2026
Good easy to navigate
Overall Rating: 9
Would Shop Here Again: N/A
Likelihood To Recommend: 9
Full ratings for this review »
Livesoutdoors
Post-Delivery Feedback
Apr 2, 2026
Try em you'll like em!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Jiddle
Site Experience Feedback
Apr 2, 2026
Very easy to use!
Overall Rating: 10
Would Shop Here Again: N/A
Likelihood To Recommend: 10
Full ratings for this review »
Cotton split reins
Post-Delivery Feedback
Apr 2, 2026
The reins are perfect and I love the color!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Sabrina
Post-Delivery Feedback
Apr 2, 2026
Everything arrived exactly as pictured/described on website, in a timely manner at a good price. Thanks!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Maureenh
Post-Delivery Feedback
Apr 2, 2026
The worming medicine i ordered was a fair price. It was shipped quickly, and arrived very fast. The package was correct as to what I ordered
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 1, 2026
i wanted the six foot leads but I was not aware that they would be so thick, Hopefully they hold up well.
Overall Rating: 7
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Sneaky
Site Experience Feedback
Apr 1, 2026
State Line was a favorite store of mine until today. I thought it was very sneaky to throw in a charge when I had already said I did not want a return option. I was very unhappy to not be able to cancel this charge!
Overall Rating: 1
Would Shop Here Again: N/A
Likelihood To Recommend: 1
Full ratings for this review »
Harry
Post-Delivery Feedback
Apr 1, 2026
I found the item I wanted at a lower price than the competitors.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 1, 2026
Loved the quality of the product for the price
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Gidget
Site Experience Feedback
Apr 1, 2026
Was looking for longer rain coat, the place I was looking did not have my size I copied to name and searched it, State line came up with it available, and was a lower price too.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Moonshadow Ranch
Post-Delivery Feedback
Apr 1, 2026
I have been a longtime customer of State line Tack and have always been satisfied with purchase experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Sara
Post-Delivery Feedback
Apr 1, 2026
I was very happy that you carried the Bates saddle plates. I do wish that Stateline offered engraving, that would have been great because I had to find a local engraver, drop it off, wait then pick it up. I would have preferred to order engraving directly from SLT.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Gene
Post-Delivery Feedback
Mar 31, 2026
Nicely, I now seem to be purchasing equine equipment for grandchildren... I've been in the State Line Family for many decades. Thanks!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 31, 2026
Have product I needed
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
PerriB
Post-Delivery Feedback
Mar 31, 2026
Arrived faster than expected. Better quality than expected and on sale! Unfortunately realized I did not need but return was super easy and gal at customer support was wonderful.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 31, 2026
I placed my order over 2 weeks ago no tracking number or information.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 5
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 31, 2026
First pair of Easy Boots did not fit correctly but new boots have been received. As soon as it quits raining I will try these on.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 31, 2026
I ordered a rasp with a handle specifically and recieved one without a handle a completely different item even from the picture in my order. I will just buy from a tack store for future hoof needs. Possibly look at reviews of a company before purchase again.
Overall Rating: 3
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 31, 2026
Quality of product is great, and package even arrived earlier than expected and was packaged well.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Suzie
Post-Delivery Feedback
Mar 31, 2026
Easy website to shop. Took a while for items to actually ship and there was only one order confirmation email in that time. The hoof knife has multiple dings and burrs along the blade, but it was cheap, so maybe my expectations were too high.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Horse 'N Around
Post-Delivery Feedback
Mar 31, 2026
I ordered these extra-large wall hanging buckets from State Line Tack. This is the only place I have been able to find them. I like these because my horses can fit their head in them all the way to the bottom with no problem. This is the second time I ordered these, and I also ordered the bucket hangers from there too as I can't find those anywhere either. State Line Tack was easy to order from and for the large size box these had to ship in, the order came really fast. Highly recommend State Line Tack.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
I ride
Post-Delivery Feedback
Mar 30, 2026
It was a good experience. The price was great and I even received the package early.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Sidetracksusie
Site Experience Feedback
Mar 30, 2026
Easily found exact item I was searching for. I wanted to use my points so made the purchase on State line tack.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 30, 2026
I had a price issue that was never resolved…
Overall Rating: 2
Would Shop Here Again: 4
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 2
Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 30, 2026
Very easy to navigate
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
webequino
Site Experience Feedback
Mar 30, 2026
Excelllent service, best prices for horse tack and equipment on the internet.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
cowgirl
Site Experience Feedback
Mar 30, 2026
you had what I needed that other popular horse suppliers did not have
Overall Rating: 10
Would Shop Here Again: N/A
Likelihood To Recommend: 9
Full ratings for this review »
Fiddle's Mom
Post-Delivery Feedback
Mar 30, 2026
I really like the Tough-1 blankets. I will continue to try thr Tough-1 products
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Rosie
Site Experience Feedback
Mar 30, 2026
I think it is pretty good
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Blue
Post-Delivery Feedback
Mar 30, 2026
My only complaint is that it took too long to come in.
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: N/A
On Time Delivery: 2
Customer Support: N/A
Full ratings for this review »
Lindab
Post-Delivery Feedback
Mar 30, 2026
Getting back into riding at age 79 after driving ponies for thirty years and founded I needed quite a few new things. I'm very happy with what I received and will be ordering again.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Bree
Site Experience Feedback
Mar 30, 2026
I found everything that I needed
Overall Rating: 10
Would Shop Here Again: N/A
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 29, 2026
Purchased the 5” double jointed Wonderbit. Very pleased with the craftsmanship and the product. Recommended to a buddy who already bought one too.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
dwight
Post-Delivery Feedback
Mar 29, 2026
the saddle bags were bought for my motorcycle, this is the second set of western style bags i have bought for different bikes
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 29, 2026
The saddle was delivered quickly and is everything I could ask for. It’s beautiful and very comfortable and fits my horse beautifully.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »