Spring Hill Nursery Reviews - 291 Reviews - /10
Spring Hill Nursery Rating
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Product Selection | Not yet rated |
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Checkout Satisfaction | Not yet rated |
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Spring Hill Nursery
Showing 161 - 180 of 291
Marty
Site Experience Feedback
Jan 13, 2024
Great selection of plants! Reliable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bubba
Site Experience Feedback
Jan 13, 2024
This is my first time using your company. Everything worked well. Like purchasing ahead for spring and having plants shipped when time to plant. I might have higher reviews when I get my plant.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
karen
Site Experience Feedback
Jan 13, 2024
pictures good; summary information succinct, helpful for browsing; good and varied selection appropriate for my area
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carol
Site Experience Feedback
Jan 13, 2024
Very easy review and checkout process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KitG
Site Experience Feedback
Jan 13, 2024
I purchased a number of plants from you last year and I was very, very pleased with the quality. That’s why I’m ordering from you again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Catlady
Site Experience Feedback
Jan 13, 2024
It was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy
Site Experience Feedback
Jan 12, 2024
It was so easy to search for, and find products that were of interest to me! Ordering and checkout were super easy. Would highly recommend this site to everyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Woody
Site Experience Feedback
Jan 12, 2024
A very easy to use ordering process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marina
Site Experience Feedback
Jan 12, 2024
Lots of variety available, I have purchased from Spring Hill for several years and have had very good results with my purchases so far, their lifetime warrantee on certain items is a plus and customer service is very good. My only complaint would be some of the prices which have increased exponentially so can’t buy as much as I’d like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Homebody
Site Experience Feedback
Jan 12, 2024
Good selection easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 11, 2024
I couldn't pay using my PayPal if using certificate for replacement items. Shipping costs seem higher than other flower sites.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
No thank you
Site Experience Feedback
Jan 11, 2024
Ordered this item last spring for fall delivery. Order was cancelled in fall by Spring Hill for lack of product
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 10, 2024
Great information.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
James
Site Experience Feedback
Jan 10, 2024
Lots of of stock
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Can’t fix product disappointments
Site Experience Feedback
Jan 10, 2024
All is generically good, but many reviews of plants I’d love to purchase is disheartening when people say the plant color is NOT what was shown and / or many disappointed in lack of growth. Even though SH guarantees, but continues to offer low quality results, why don’t they remove unsuccessful items from their catalog? It’s quite disconcerting to wait for plants to bloom to only find them not what anticipated!! Not good for repeat customers.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Juanita
Site Experience Feedback
Jan 10, 2024
trying to order online. and they will not accept my security code to complete my order
- Overall Rating: 1
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lissa
Site Experience Feedback
Jan 10, 2024
It was a quick and easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tundraswan
Site Experience Feedback
Jan 10, 2024
I cannot do as much gardening as I would like due to age and disability. But the chance to get a Mock Orange shrub for such a great price was irresistible. Since the plant won't arrive for several weeks, I'll have time to enlist help from my grandsons to prepare a place for it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AL
Site Experience Feedback
Jan 10, 2024
I wish the checkout for credit cards would interact with secure credit card apps (like bitwarden) so I don't have to manually enter my credit information. It would make for a more seamless and fast checkout process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nope
Site Experience Feedback
Jan 09, 2024
Wish there was more perennials not out of stock!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »