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Spring Hill Nursery Reviews - 291 Reviews - /10

Spring Hill Nursery is a mail-order garden company specializing in garden plants, garden designs, gardening supplies, etc.

Spring Hill Nursery Rating

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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

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Recent Reviews for Spring Hill Nursery

Showing 161 - 180 of 291

Marty

Site Experience Feedback

Jan 13, 2024

Great selection of plants! Reliable.

Bubba

Site Experience Feedback

Jan 13, 2024

This is my first time using your company. Everything worked well. Like purchasing ahead for spring and having plants shipped when time to plant. I might have higher reviews when I get my plant.

karen

Site Experience Feedback

Jan 13, 2024

pictures good; summary information succinct, helpful for browsing; good and varied selection appropriate for my area

Carol

Site Experience Feedback

Jan 13, 2024

Very easy review and checkout process.

KitG

Site Experience Feedback

Jan 13, 2024

I purchased a number of plants from you last year and I was very, very pleased with the quality. That’s why I’m ordering from you again.

Catlady

Site Experience Feedback

Jan 13, 2024

It was good

Happy

Site Experience Feedback

Jan 12, 2024

It was so easy to search for, and find products that were of interest to me! Ordering and checkout were super easy. Would highly recommend this site to everyone.

Woody

Site Experience Feedback

Jan 12, 2024

A very easy to use ordering process

Marina

Site Experience Feedback

Jan 12, 2024

Lots of variety available, I have purchased from Spring Hill for several years and have had very good results with my purchases so far, their lifetime warrantee on certain items is a plus and customer service is very good. My only complaint would be some of the prices which have increased exponentially so can’t buy as much as I’d like.

Homebody

Site Experience Feedback

Jan 12, 2024

Good selection easy process

Online Shopper

Site Experience Feedback

Jan 11, 2024

I couldn't pay using my PayPal if using certificate for replacement items. Shipping costs seem higher than other flower sites.

No thank you

Site Experience Feedback

Jan 11, 2024

Ordered this item last spring for fall delivery. Order was cancelled in fall by Spring Hill for lack of product

Online Shopper

Site Experience Feedback

Jan 10, 2024

Great information.

James

Site Experience Feedback

Jan 10, 2024

Lots of of stock

Can’t fix product disappointments

Site Experience Feedback

Jan 10, 2024

All is generically good, but many reviews of plants I’d love to purchase is disheartening when people say the plant color is NOT what was shown and / or many disappointed in lack of growth. Even though SH guarantees, but continues to offer low quality results, why don’t they remove unsuccessful items from their catalog? It’s quite disconcerting to wait for plants to bloom to only find them not what anticipated!! Not good for repeat customers.

Juanita

Site Experience Feedback

Jan 10, 2024

trying to order online. and they will not accept my security code to complete my order

Lissa

Site Experience Feedback

Jan 10, 2024

It was a quick and easy experience

Tundraswan

Site Experience Feedback

Jan 10, 2024

I cannot do as much gardening as I would like due to age and disability. But the chance to get a Mock Orange shrub for such a great price was irresistible. Since the plant won't arrive for several weeks, I'll have time to enlist help from my grandsons to prepare a place for it.

AL

Site Experience Feedback

Jan 10, 2024

I wish the checkout for credit cards would interact with secure credit card apps (like bitwarden) so I don't have to manually enter my credit information. It would make for a more seamless and fast checkout process.

Nope

Site Experience Feedback

Jan 09, 2024

Wish there was more perennials not out of stock!