SpinLife Reviews - 113 Reviews - /10
SpinLife Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for SpinLife
Showing 1 - 20 of 113
Online Shopper
Site Experience Feedback
Jan 02, 2025
Lisa is always prompt and very helpful. She is the reason I use Spinlife.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
We are happy to hear you enjoyed your experience and that we are easy to do business with.
Online Shopper
Site Experience Feedback
Dec 21, 2024
I knew what I wanted but it was hard to locate on the website my phone. I had to try several search inputs which was frustrating.
- Overall Rating: 3
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
From SpinLife
We are sorry to hear of your experience and appreciate that you shared with us. Customer satisfaction is very important to us.
Countrymamareba
Site Experience Feedback
Dec 17, 2024
It was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
Thank you for taking the time to leave a comment.
Essie
Site Experience Feedback
Dec 14, 2024
Purchased based on reviews . Praying that I love it since I haven’t tried it out .
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
From SpinLife
Hello Shawn, We hope you are satisfied with your purchase and we look forward to serving you in the future.
Jay’s buy
Site Experience Feedback
Dec 14, 2024
I have had issues with procuring the bread financing, although it was approved. Also, because of the checking out process loss the hands glove discount for the bed. It was frustrating. No one ever calls. I didn’t request anyone to, but it would’ve been nice.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
From SpinLife
Hello Jay, We would like to know more about what you experienced during the check out process and to discuss the discount that you say you lost as your order does show a promotional discount was applied to your purchase. Please ca...
Read full response »Chuck
Site Experience Feedback
Oct 31, 2024
Lisa was fabulous in helping me get exactly what I wanted, until the installation person said it wouldn't work, even though Lisa checked my make and model before ai bought it. Now I'm stuck with a less desirable option. I know my car didn't change, so what happened while I was waiting??
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From SpinLife
Thank you for providing your feedback and letting us know about this issue, Charlotte. We sincerely apologize for your frustration. We are actively looking into this issue and working on a resolution for you.
charlie
Site Experience Feedback
Nov 24, 2024
This is the fourth Nitro walker have purchased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
Hello Charles. Thank you for your purchase and we look forward to assisting you with your future mobility needs.
Green house
Post-Delivery Feedback
Nov 24, 2024
Excellent service, I highly recommend spin life the customer service was good, the product I purchased met my expectations.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
hatlady
Site Experience Feedback
Nov 17, 2024
I was confusing on doing the bread policy to use it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
Dear Valued Customer. We are sorry that there was confusion with Bread Financing. Please reach out to us so that we can help answer any questions you might have.
Online Shopper
Site Experience Feedback
Nov 14, 2024
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
Hello Valued Customer. We thank you for your purchase and we look forward to serving you in the future
Phil M
Site Experience Feedback
Nov 14, 2024
The website was pretty organized, but sometimes it was difficult trying to add accessories. Maybe you should list all available accessories for the actual large item that is being purchased that way you could peruse the items get the information and click the check box. You did add four items, but there were other things that were of interest. But the best thing is Todd. Kessler was very helpful in making sure I got what I wanted and added to my quote and then we reviewed it in real time in went to check out so great experience thank you to Todd.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
Dear Phil, We are pleased Todd was helpful in making sure your order was complete. We appreciate your feedback. Thank you for your purchase. We look forward to working with you again in the future
Bob
Site Experience Feedback
Oct 15, 2024
It was ok
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 3
- Full ratings for this review »
Bob
Post-Delivery Feedback
Nov 13, 2024
I was shocked when I opened it I’m very pleased with my scooter thank you
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From SpinLife
Hi Robert, We hope you enjoy your new Pride scooter and we look forward to continue to serve you in the future
Online Shopper
Site Experience Feedback
Nov 11, 2024
Lisa in customer service was absolutely wonderful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
Hello Jerry, Thank you for letting us know how pleased you were with the service that was provided to you
og
Site Experience Feedback
Nov 10, 2024
IT was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
Hello Paul, Thank you for being a long-time valued customer of SpinLife. We appreciate your business.
na
Site Experience Feedback
Nov 07, 2024
take insurance and medicare
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
I am sorry we do no accept insurance or medicare
GUY
Site Experience Feedback
Oct 31, 2024
Todd Kesslar was Great to deal with. Purchased your top of the line chair and was happy to do so. Todd walked me through every step. Give that man a Raise !!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
Thank you so much for your kind words Guy. We really appreciate you taking the time out to share your experience with us. It's wonderful to hear that you found our team to be professional, knowledgeable, and polite. We strive to p...
Read full response »will
Site Experience Feedback
Oct 01, 2024
fast courteous service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
will
Post-Delivery Feedback
Oct 29, 2024
roho cushion for w/c
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From SpinLife
Hello Will, Thank you for letting us know how happy you were with the service we provided you. We look forward to serving you again.
troy
Site Experience Feedback
Oct 25, 2024
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From SpinLife
Hello Troy, Thank you for your recent order. We hope you enjoy your new Drive scooter and we look forward to serving you in the future.
batman
Site Experience Feedback
Oct 15, 2024
I found the website confusing to assemble and edit out my changes. Then just didn't work the same way my pitiful brain works. I tried 9 times to get to where I was satisfied.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
From SpinLife
Hello Dick, Thank you for contacting us directly, we appreciate your feedback. If you would like to discuss further, please call our customer care team at 800-850-0335.
Gimpy Broad
Post-Delivery Feedback
Oct 14, 2024
I ordered an electric wheelchair that I can expand the arms for a wider fit. The only thing I don't like is the footrest folds up to the top of the seat. So when I need to put it down it's hitting my legs and that makes it more difficult for me to do alone. But my husband helps me with that so it's OK for me but might not be for someone else. It's pretty quick, which I love, and handles floor just fine. It maneuvers really well too.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »