SPEEDGEAR Reviews - 248 Reviews - 8.8/10
SPEEDGEAR Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.7 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 8.2 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 100% |
Neutral | 6% | 0% |
Negative | 6% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for SPEEDGEAR
Showing 81 - 100 of 248
Bobby Rx
Site Experience Feedback
Apr 21, 2024
I am a collector of 1/18 scale model cars. I'm not sure how I discovered your website but I'm glad I did
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Bobby Rx
Post-Delivery Feedback
May 10, 2024
Overall nice car but I was hoping for a little more intricate detail
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
johnnyjewel
Site Experience Feedback
May 08, 2024
Everything is ok. My only input regards the length of time I spent filling out this survey (added later) Look below; it's one of the comment topics!. I'll bet that's not the first time you have heard that. Anyway, if I haven't lost you already, I really wish that you offered more scale models, especially in 1/43 scale. Get some more Sparks in. BBR, c'mon, thx, (added later) thx, guys, I don't think I have ever had this much fun before filling out a survey.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Jim
Post-Delivery Feedback
May 06, 2024
😊
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 06, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NA
Site Experience Feedback
May 04, 2024
This was the only place I can find the DCA car I was looking for. I really appreciate it. Thank you very much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FordFan
Post-Delivery Feedback
May 03, 2024
Not only did they have the item I was looking for at a reasonable price, it was even on sale. Shipping cost was reasonable, and it was shipped very quickly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
GAIL
Site Experience Feedback
Apr 30, 2024
GREAT CUSTOMER SERVICE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
76@SoCal
Site Experience Feedback
Apr 13, 2024
Good, easy to use site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
76@SoCal
Post-Delivery Feedback
Apr 22, 2024
It was nice to find the item I was looking for easily. The ordering process was seemless
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Hamster
Site Experience Feedback
Apr 22, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
K
Site Experience Feedback
Apr 21, 2024
I thought there was a good selection but the product descriptions could be better
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
L4ur3n3liz
Site Experience Feedback
Apr 18, 2024
Easy to find product although link from Google wasn't direct to it it said 404 OOPS can't find that page but I used the search bar instead. Other than that easy to navigate and checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
f1fan4HAAS
Site Experience Feedback
Apr 04, 2024
I have looked for a model of the Tyrrell 6-wheeler for years. I used to buy from Speedgear, but stopped getting your catalog e-mails long ago. When it popped back up recently, I was overjoyed to find the model I have been trying to find.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
f1fan4HAAS
Post-Delivery Feedback
Apr 12, 2024
I have looked for a model of the Tyrell six-wheel F1 car for a long time. SpeedGear not only had it, they discounted it! When it arrived, it was very high quality, and packaged to protect it. I could not be more pleased!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
pop's
Site Experience Feedback
Apr 11, 2024
all quality looking products i purchased at a resonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pedro
Site Experience Feedback
Apr 11, 2024
I think it’s got a competitively priced selection. It’s got what I was looking for and good shipping prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jrich
Post-Delivery Feedback
Apr 08, 2024
Great company and great products!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mason
Post-Delivery Feedback
Apr 06, 2024
Awesome hoodie fits perfectly super soft and super high quality!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
usacarr
Site Experience Feedback
Apr 05, 2024
Purchase was simple and quick, new fan to F1 racing. Shipping cost is reasonable compared to many retailers I’ve dealt with, Thanks!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vrb
Site Experience Feedback
Mar 29, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wally
Site Experience Feedback
Feb 22, 2024
Lighting fast transaction!
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Wally
Post-Delivery Feedback
Mar 27, 2024
Ordered 2 items, one delivered on time and the other one was expected to be available 2 -3 weeks later. After expected time was met, I was contacted about it and now have to wait an extra 2-3 weeks
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 2
- Customer Support: 9
- Full ratings for this review »
Pat
Site Experience Feedback
Mar 27, 2024
Search entity came right up and I spent less than 10 minutes on the order. That's a good thing.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »