SPEEDGEAR Reviews - 248 Reviews - 8.8/10

Nov 21, 2024
SPEEDGEAR is an important provider of open-wheel racing merchandise in the USA. It works with all the top brands, such as Ferrari, Mercedes AMG, McLaren, Aston Martin F1, Red Bull Racing, Honda Racing, Alpine F1 Racing and much more. It also provides your favorite team or driver caps, tee-shirts, jackets, posters, and die-cast models.

SPEEDGEAR Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.9 /10
Product Selection8.7 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery8.2 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%100%

Neutral

6%0%

Negative

6%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.7 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.7 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for SPEEDGEAR

Showing 81 - 100 of 248

Bobby Rx

Site Experience Feedback

Apr 21, 2024

I am a collector of 1/18 scale model cars. I'm not sure how I discovered your website but I'm glad I did


Post-Delivery Feedback

May 10, 2024

Overall nice car but I was hoping for a little more intricate detail

johnnyjewel

Site Experience Feedback

May 08, 2024

Everything is ok. My only input regards the length of time I spent filling out this survey (added later) Look below; it's one of the comment topics!. I'll bet that's not the first time you have heard that. Anyway, if I haven't lost you already, I really wish that you offered more scale models, especially in 1/43 scale. Get some more Sparks in. BBR, c'mon, thx, (added later) thx, guys, I don't think I have ever had this much fun before filling out a survey.

Jim

Post-Delivery Feedback

May 06, 2024

😊

Online Shopper

Site Experience Feedback

May 06, 2024

all good

NA

Site Experience Feedback

May 04, 2024

This was the only place I can find the DCA car I was looking for. I really appreciate it. Thank you very much.

FordFan

Post-Delivery Feedback

May 03, 2024

Not only did they have the item I was looking for at a reasonable price, it was even on sale. Shipping cost was reasonable, and it was shipped very quickly.

GAIL

Site Experience Feedback

Apr 30, 2024

GREAT CUSTOMER SERVICE

76@SoCal

Site Experience Feedback

Apr 13, 2024

Good, easy to use site.


Post-Delivery Feedback

Apr 22, 2024

It was nice to find the item I was looking for easily. The ordering process was seemless

Hamster

Site Experience Feedback

Apr 22, 2024

All good

K

Site Experience Feedback

Apr 21, 2024

I thought there was a good selection but the product descriptions could be better

L4ur3n3liz

Site Experience Feedback

Apr 18, 2024

Easy to find product although link from Google wasn't direct to it it said 404 OOPS can't find that page but I used the search bar instead. Other than that easy to navigate and checkout.

f1fan4HAAS

Site Experience Feedback

Apr 04, 2024

I have looked for a model of the Tyrrell 6-wheeler for years. I used to buy from Speedgear, but stopped getting your catalog e-mails long ago. When it popped back up recently, I was overjoyed to find the model I have been trying to find.


Post-Delivery Feedback

Apr 12, 2024

I have looked for a model of the Tyrell six-wheel F1 car for a long time. SpeedGear not only had it, they discounted it! When it arrived, it was very high quality, and packaged to protect it. I could not be more pleased!

pop's

Site Experience Feedback

Apr 11, 2024

all quality looking products i purchased at a resonable

Pedro

Site Experience Feedback

Apr 11, 2024

I think it’s got a competitively priced selection. It’s got what I was looking for and good shipping prices.

Jrich

Post-Delivery Feedback

Apr 08, 2024

Great company and great products!

Mason

Post-Delivery Feedback

Apr 06, 2024

Awesome hoodie fits perfectly super soft and super high quality!

usacarr

Site Experience Feedback

Apr 05, 2024

Purchase was simple and quick, new fan to F1 racing. Shipping cost is reasonable compared to many retailers I’ve dealt with, Thanks!!

Vrb

Site Experience Feedback

Mar 29, 2024

Great

Wally

Site Experience Feedback

Feb 22, 2024

Lighting fast transaction!


Post-Delivery Feedback

Mar 27, 2024

Ordered 2 items, one delivered on time and the other one was expected to be available 2 -3 weeks later. After expected time was met, I was contacted about it and now have to wait an extra 2-3 weeks

Pat

Site Experience Feedback

Mar 27, 2024

Search entity came right up and I spent less than 10 minutes on the order. That's a good thing.