SPEEDGEAR Reviews - 248 Reviews - 8.8/10

Nov 21, 2024
SPEEDGEAR is an important provider of open-wheel racing merchandise in the USA. It works with all the top brands, such as Ferrari, Mercedes AMG, McLaren, Aston Martin F1, Red Bull Racing, Honda Racing, Alpine F1 Racing and much more. It also provides your favorite team or driver caps, tee-shirts, jackets, posters, and die-cast models.

SPEEDGEAR Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.9 /10
Product Selection8.7 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery8.2 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%100%

Neutral

6%0%

Negative

6%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.7 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.7 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for SPEEDGEAR

Showing 1 - 20 of 248

Rathole

Site Experience Feedback

Aug 01, 2024

It was fine.


Post-Delivery Feedback

Nov 08, 2024

My shopping experience was completely satisfactory, as I expected it would be. And yes, I would recommend SPEEDGEAR to anyone.

leo

Site Experience Feedback

Sep 07, 2024

i like the f1


Post-Delivery Feedback

Sep 24, 2024

i like here

Online Shopper

Site Experience Feedback

Sep 09, 2024

Not as much selection as I am accustomed to.


Post-Delivery Feedback

Sep 19, 2024

They have most of what I am looking for.

Velvet

Site Experience Feedback

Sep 02, 2024

Non remarkable exept discount code had been removed from site


Post-Delivery Feedback

Sep 18, 2024

Your online ordering and return seems to have changed. No very consumer friendly as compared to the pasr

Online Shopper

Post-Delivery Feedback

Sep 11, 2024

Very satisfied with Speedgear.

EddyF1

Site Experience Feedback

Sep 08, 2024

very good discount

MILO

Site Experience Feedback

Sep 08, 2024

ALWAYS A GOOD WELL MADE PRODUCT AT A FAIR PRICE

Happy Customer

Site Experience Feedback

Sep 08, 2024

I do most my shopping on Speedgear during Christmas time. I have always had a very pleasing experience. The Ferrari and Mercedes apparel is usual what I buy, everything arrives quickly and the packaging is very nice allowing the merchandise to arrive in great condition. Thank you and keep up the great work

N/A

Site Experience Feedback

Sep 05, 2024

Good. Found what I was looking for.

formula1fan13

Site Experience Feedback

Sep 03, 2024

I had an overall positive experience with the website. I found it from a Google ad that came up first from my search and was one of the few websites that still had what I wanted in stock. I also decided to get a few other things when I saw that there was a sale.

JoeyB

Site Experience Feedback

Sep 03, 2024

Would like eto see more winter coats and Honda dress shirts with collar to be able to wear a tie. i would also like to see some Honda neck ties

Q Ball

Post-Delivery Feedback

Sep 01, 2024

It was quick & easy

Marts

Post-Delivery Feedback

Aug 29, 2024

If you an F1 fan than this is the place for you, up to date produce, reasonable prices and a clearance option. Shipping is fast and accurate, packaging could have been better in regard to the book (should have been placed in a waterproof wrapper and cardboard protection. Shipping is also a little high.

F1 Fan

Site Experience Feedback

Aug 19, 2024

Speedgear always has a great selection. The chekout process is easy.


Post-Delivery Feedback

Aug 27, 2024

Easy ordering process and fast delivery.

renniksws

Site Experience Feedback

Aug 26, 2024

The customer service representative was very helpful and offered to take the order over the phone if I desired. However, I used the website which was extremely convienent.

Doc

Post-Delivery Feedback

Aug 24, 2024

I would recommend SPEEDGEAR again as I have in the past. Service is always excellent. Value and quality of merchandise is always top rate. Excellent transaction in all respects.

marcio macagnan

Site Experience Feedback

Aug 20, 2024

needs to improve the billing process, because there is no clear rational between what was charged in my card and the subtotal I have seen in the email I received with the order. Also the shipping method "standard shipping" was not available and I had to pay extra freight cost. Still waiting for my refund. The CSR was very proactive and helpful.

Midnight

Site Experience Feedback

Aug 21, 2024

It was smooth and great products currently work for a Honda dealership so will be promoting

Mr. Reyes

Site Experience Feedback

Aug 21, 2024

Great product at a great price.

Online Shopper

Site Experience Feedback

Aug 17, 2024

Checking out was difficult