SPEEDGEAR Reviews - 248 Reviews - 8.8/10
SPEEDGEAR Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.7 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 8.2 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 100% |
Neutral | 6% | 0% |
Negative | 6% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for SPEEDGEAR
Showing 1 - 20 of 248
Rathole
Site Experience Feedback
Aug 01, 2024
It was fine.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rathole
Post-Delivery Feedback
Nov 08, 2024
My shopping experience was completely satisfactory, as I expected it would be. And yes, I would recommend SPEEDGEAR to anyone.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
leo
Site Experience Feedback
Sep 07, 2024
i like the f1
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
leo
Post-Delivery Feedback
Sep 24, 2024
i like here
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 09, 2024
Not as much selection as I am accustomed to.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 19, 2024
They have most of what I am looking for.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Velvet
Site Experience Feedback
Sep 02, 2024
Non remarkable exept discount code had been removed from site
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Velvet
Post-Delivery Feedback
Sep 18, 2024
Your online ordering and return seems to have changed. No very consumer friendly as compared to the pasr
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 7
- Customer Support: 5
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 11, 2024
Very satisfied with Speedgear.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
EddyF1
Site Experience Feedback
Sep 08, 2024
very good discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MILO
Site Experience Feedback
Sep 08, 2024
ALWAYS A GOOD WELL MADE PRODUCT AT A FAIR PRICE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Customer
Site Experience Feedback
Sep 08, 2024
I do most my shopping on Speedgear during Christmas time. I have always had a very pleasing experience. The Ferrari and Mercedes apparel is usual what I buy, everything arrives quickly and the packaging is very nice allowing the merchandise to arrive in great condition. Thank you and keep up the great work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/A
Site Experience Feedback
Sep 05, 2024
Good. Found what I was looking for.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
formula1fan13
Site Experience Feedback
Sep 03, 2024
I had an overall positive experience with the website. I found it from a Google ad that came up first from my search and was one of the few websites that still had what I wanted in stock. I also decided to get a few other things when I saw that there was a sale.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
JoeyB
Site Experience Feedback
Sep 03, 2024
Would like eto see more winter coats and Honda dress shirts with collar to be able to wear a tie. i would also like to see some Honda neck ties
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Q Ball
Post-Delivery Feedback
Sep 01, 2024
It was quick & easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Marts
Post-Delivery Feedback
Aug 29, 2024
If you an F1 fan than this is the place for you, up to date produce, reasonable prices and a clearance option. Shipping is fast and accurate, packaging could have been better in regard to the book (should have been placed in a waterproof wrapper and cardboard protection. Shipping is also a little high.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
F1 Fan
Site Experience Feedback
Aug 19, 2024
Speedgear always has a great selection. The chekout process is easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
F1 Fan
Post-Delivery Feedback
Aug 27, 2024
Easy ordering process and fast delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
renniksws
Site Experience Feedback
Aug 26, 2024
The customer service representative was very helpful and offered to take the order over the phone if I desired. However, I used the website which was extremely convienent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc
Post-Delivery Feedback
Aug 24, 2024
I would recommend SPEEDGEAR again as I have in the past. Service is always excellent. Value and quality of merchandise is always top rate. Excellent transaction in all respects.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
marcio macagnan
Site Experience Feedback
Aug 20, 2024
needs to improve the billing process, because there is no clear rational between what was charged in my card and the subtotal I have seen in the email I received with the order. Also the shipping method "standard shipping" was not available and I had to pay extra freight cost. Still waiting for my refund. The CSR was very proactive and helpful.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Midnight
Site Experience Feedback
Aug 21, 2024
It was smooth and great products currently work for a Honda dealership so will be promoting
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Mr. Reyes
Site Experience Feedback
Aug 21, 2024
Great product at a great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 17, 2024
Checking out was difficult
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »