SCENT BOX Customer Reviews
SCENT BOX holds a 8.4/10 overall rating and 836 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.4out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
8.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 67% | 68% |
 Neutral | 17% | 13% |
 Negative | 16% | 19% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 70% | 70% |
Neutral | 19% | 19% |
Negative | 11% | 11% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,262
Nopran
Site Experience FeedbackNov 14, 2026
Got some good colognes for cheap
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ducky
Site Experience FeedbackNov 14, 2026
It was a great opportunity,but how do I order my 1st order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angel
Site Experience FeedbackNov 14, 2026
I think its pretty cool on a budget
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
GilesCorey
Site Experience FeedbackNov 14, 2026
I dont like that i had to pay before i even picked the cologne i wanted.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Kayla
Site Experience FeedbackNov 14, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Gabriel
Site Experience FeedbackNov 14, 2026
Very simple and fast process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phil Sanders
Post-Delivery FeedbackNov 14, 2026
I like the products you have lot more selection and able to get what I want and Look at different scents. I like the bottle and the box but just a little over doing it for Such a small item. And big box
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Noah
Site Experience FeedbackNov 14, 2026
Good prices
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Smells Good
Site Experience FeedbackNov 14, 2026
Fast and easy but can't really smell what you getting tell it comes so hopefully it's good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dr. Jay
Site Experience FeedbackNov 14, 2026
This was a easy process to order from Scentbird.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scent connoisseur
Site Experience FeedbackNov 14, 2026
Very pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M.TURK
Site Experience FeedbackNov 14, 2026
This was a very simple purchase and experience. Their inventory is endless. this will definitely NOT be my last purchase. WHAT A VERY LEGITAMATE SITE!!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Big D
Site Experience FeedbackNov 14, 2026
I didn't get to pick a scent it just went straight to charging then this survey
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Guero
Site Experience FeedbackNov 14, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Pawpaw74
Site Experience FeedbackNov 14, 2026
I have had a great experience with the website
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Nana
Site Experience FeedbackNov 14, 2026
Good and clear
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Alie
Site Experience FeedbackNov 14, 2026
I love scentbox and the service it offers. I love the selection of perfumes compared to other competitors. However, I wish there was a mobile app or that the mobile website was more user friendly. You can figure out how to navigate but its not super intuitive for non-experienced users. However I love the service so I will continue to use scentbox.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy
Site Experience FeedbackNov 14, 2026
My friend turned me on to scented and all her scents are magnificent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big redd
Site Experience FeedbackNov 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
I was pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rissa
Site Experience FeedbackNov 14, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dajokkaa
Site Experience FeedbackNov 14, 2026
So far I'm not complaining.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jj
Site Experience FeedbackNov 14, 2026
Very good. Going to be a great gift!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Carl
Site Experience FeedbackNov 14, 2026
solid service all around
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kenny
Site Experience FeedbackNov 14, 2026
Loved it
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 14, 2026
It was great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Irishfan92
Site Experience FeedbackNov 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SG
Site Experience FeedbackNov 14, 2026
I knew what I wanted but it wasn’t available. I did however find an acceptable alternative.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jazmin
Post-Delivery FeedbackNov 14, 2026
I loved how quick and easy it was to order my favorite scents
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
My overall experience was wonderful easy simple to do.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
Very responsive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SavviStrange
Site Experience FeedbackNov 14, 2026
The site was super easy with no gimmicks or hidden fees and click bait additional products you must try like a lot of other websites and companies put in to their purchasing experience. I am highly satisfied with the ease of purchase and simplicity of the websites product pages and checkout process.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Anastasia
Post-Delivery FeedbackNov 13, 2026
Love it . Alto wish it was a little bit bigger . But I’m sure I can change it on my next order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Skywissee
Post-Delivery FeedbackNov 13, 2026
I truly appreciated the fact that there was so many different scents. I was able to try different one. I can not at this point say I have a favorite. The compliments that I have been receiving are unbelievable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Nemo
Post-Delivery FeedbackNov 13, 2026
easy, fast, and Convenient. Also, i smell good now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
Carol
Post-Delivery FeedbackNov 13, 2026
Prefer not to discuss it
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 4
Mary
Site Experience FeedbackNov 12, 2026
Very easy to sign up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
I've been happy with my interaction with Scent Box
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rhiellen ryall
Site Experience FeedbackNov 12, 2026
I think the it was an amazing experience and I would recommend this to my family would buy again in the future
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BDG
Site Experience FeedbackNov 12, 2026
I don't have anything bad or negative to say the website was very easy to use the price is definitely good for the first month I think it's a little high for the renewal price after that but we'll see after I try these products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jsmith1985
Site Experience FeedbackNov 12, 2026
Just ordered
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Yourdaddysbestie
Site Experience FeedbackNov 12, 2026
I didn’t get to pick anything still and I paid 10 mins ago
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackNov 12, 2026
Easy to use and straight to the point
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Janyel
Site Experience FeedbackNov 12, 2026
Google
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noah
Site Experience FeedbackNov 12, 2026
Very easy to use
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Zombiekiller
Site Experience FeedbackNov 12, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackNov 12, 2026
It was really easy tfind everything I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chickenoftheswamp
Site Experience FeedbackNov 12, 2026
Decided to cash in my rewards and browse some if the higher tier fragrances. Used my points on some samples of platinum fragrances. Really glad that the option if using points for samples is a thing. I've been considering upgrading my subscription but hesitant because I'm not overly familiar with the top of the line offerings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackNov 12, 2026
Idk
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Dani
Site Experience FeedbackNov 12, 2026
First time purchasing. Easy experience. Can’t wait to get the product
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8