SCENT BOX Customer Reviews
SCENT BOX holds a 8.5/10 overall rating and 730 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 77% |
 Neutral | 13% | 9% |
 Negative | 16% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 73% | 72% |
Neutral | 18% | 17% |
Negative | 10% | 11% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,197
Rabbit
Post-Delivery FeedbackAug 12, 2026
1st scent sent to me and it was amazing. I use it every single day. One of my fav perfumes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Tre Scentbox
Post-Delivery FeedbackAug 12, 2026
Great first box.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Caarmennx
Site Experience FeedbackAug 11, 2026
I had a great interaction with scentbox, you guys have made it very simple to pick my favorite scents and have the best selection and prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eli20
Site Experience FeedbackAug 11, 2026
The site was easy to use and I am satisfied with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ryuki
Post-Delivery FeedbackAug 11, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Geezy
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunshine
Site Experience FeedbackAug 11, 2026
Very good experience. But ask a lot of questions before I even pick out what I want and receive it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BBfragrance
Site Experience FeedbackAug 11, 2026
I am excited to receive my order
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackAug 11, 2026
Pleasant experience, pretty easy
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Si
Site Experience FeedbackAug 11, 2026
Bien
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dave
Site Experience FeedbackAug 11, 2026
I have been satisfied with all of the scents I have Received from scentbox and will continue to have a subscription through them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ElleNo
Site Experience FeedbackAug 11, 2026
A search option that allows you to search and filter out platinum or premium. Searching I felt like there are less options now unless you upgrade. Also scents I have gotten before are now premium. And the price has increased For this reason may look into other companies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ubi_Bandz
Site Experience FeedbackAug 11, 2026
Good experience fast and easy transaction lets see what all the hype is about on the ads lol
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Momteentoteen
Site Experience FeedbackAug 11, 2026
Great
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Dip
Site Experience FeedbackAug 11, 2026
Only thing o wasnt sure on was my scent choices before purchasing. Can’t pick scents until after I’m guessing ? Hopfully I. Not just getting random scents without agreeing with it beforehand .
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ash
Site Experience FeedbackAug 11, 2026
Better price than Amazon
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Iveyd
Site Experience FeedbackAug 11, 2026
I like the idea of having a different cologne every month for less than 20 bucks delivered to my door
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Roho
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Ned
Site Experience FeedbackAug 11, 2026
This place is very generous and kind they give you great fragrances and very good recommendations
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dhen
Site Experience FeedbackAug 11, 2026
Easy to use. A lot of scent choices
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Kay
Site Experience FeedbackAug 11, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzanne
Site Experience FeedbackAug 11, 2026
I didn’t like the pop up’s but I was able to place my order.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Nick
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will
Site Experience FeedbackAug 11, 2026
This is my 3rd time of purchasing my favorite perfume in this website and have a good experience easy to place the order and get my order sooner than I expected. Thank you so much scent box, I highly recommend scentbox.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Allie.
Post-Delivery FeedbackAug 11, 2026
It was okay my package was delayed but may not be their fault . Overall satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 4
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
I had a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bri
Site Experience FeedbackAug 11, 2026
My husband ordered so I tried also
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Jen
Site Experience FeedbackAug 11, 2026
Excited to receive top brand fragrances, big fan of smelling great! Love to have choice of different perfumes each month for a descent price, love the variety!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 11, 2026
I never received my purchase
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: N/A
Kay
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BIZZY
Site Experience FeedbackAug 11, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Man
Site Experience FeedbackAug 11, 2026
Very good kepling scene ads on Facebook and I said let me try this out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Twoowt
Post-Delivery FeedbackAug 11, 2026
I have had no issues with scentbox and I have been with this company for almost 4 years.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
4TB
Site Experience FeedbackAug 11, 2026
good, only thing i was refferred and it didnt let me choose a premium item. A little confused. I heard good things, so i'll trust it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TheCologneMan
Site Experience FeedbackAug 11, 2026
Always a big fan of even when things aren’t right. You fix it immediately. Only complaint is need more choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cay
Site Experience FeedbackAug 11, 2026
I’m not sure why you want me to complete a survey before I purchased any scents but I enjoyed completing it
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Mamba
Site Experience FeedbackAug 11, 2026
It was cool
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackAug 10, 2026
I was so excited to receive my first order but when I received it it didn’t come with the bags and gift boxes as the other ladies received
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- On Time Delivery: 7
- Customer Support: 7
JaimeV
Post-Delivery FeedbackAug 10, 2026
I love scent box
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Yoryi
Post-Delivery FeedbackAug 9, 2026
Love the cologne they smell great and I can’t wait for the other purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Iveth
Post-Delivery FeedbackAug 9, 2026
Excelente productos y huelen muy bien me en cantaron
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bee
Site Experience FeedbackAug 8, 2026
Easy purchase
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Allie
Site Experience FeedbackAug 8, 2026
I like the inventory and discount; I perfectly to have annual subscription option .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brandy Wine.
Site Experience FeedbackAug 8, 2026
Your site was very kind and easy to go about finding what I like and reasonable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DeAnthony
Site Experience FeedbackAug 8, 2026
Well, I don't know much about scentbox but it seems legit so I subscribed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meemaw
Site Experience FeedbackAug 8, 2026
Looking for a great scent. Website was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cal
Site Experience FeedbackAug 8, 2026
It was good and easy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Shirley
Site Experience FeedbackAug 8, 2026
It was simple and easy to follow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hollywood
Site Experience FeedbackAug 8, 2026
Its easy and great to Understand also Got a lot of my favorites on here and helps you save money.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9