SCENT BOX Customer Reviews
SCENT BOX holds a 8.3/10 overall rating and 829 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.3out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
8.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 66% | 59% |
 Neutral | 16% | 12% |
 Negative | 18% | 29% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 70% | 69% |
Neutral | 19% | 19% |
Negative | 11% | 12% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,338
Neversleep13
Site Experience FeedbackNov 5, 2026
Everything was good but these were some female perfumes that I was looking for that were not on the site. Also see some perfumes that were cheaper on other sites bu not by much.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mari
Site Experience FeedbackNov 5, 2026
I’m trying different scents for both my husband and myself. We love being able to try out different scents with no big commitment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jersey
Site Experience FeedbackNov 5, 2026
Yes website is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gent
Site Experience FeedbackNov 5, 2026
Changing between active calendars for my two scents per month proved difficult. It would reset my filter settings or recommendations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carl
Site Experience FeedbackNov 5, 2026
Everything about scentbox is amazing and smells amazing, 10/10 get ya some!!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Angel
Site Experience FeedbackNov 5, 2026
Selection of scents for the months were hectic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LaloQuera713
Site Experience FeedbackNov 5, 2026
First time buyer, heard a lot about it. A lot of good recommendations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bizzaro
Site Experience FeedbackNov 5, 2026
Great website layout, it was easy to find everything I was searching for! I would change the ability to make your scent profile before subscribing and the choice to pick the first scent you are sent. But scentbird is the best!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
A.Spenzo
Site Experience FeedbackNov 5, 2026
I Am ASTONISHED at how amazing this website is and your expansive catalog PACKED with TONS OF VARIETY and TOP-NOTCH LUXURY DESIGNER BRANDS from all across the board!! I currently have 2 other perfume subscriptions and while the very first one seemed great because it offered the ability to add more than 1 fragrance a month after my first 2 months I was realizing even though they say they have this HUGE library of scents, they really DON'T! No Armani, YSL, Prada, etc!! And for what I pay for 3 Premium scents a month with #Scentbox I was paying that for only 2 @scentbird, AND they only give you one case when you first sign up(unless you want to pay for a whole other subscription!)!! And the 2nd one i had to pay for the monthly subscription FIRST to ONLY THEN find out the don't give you any options really! Your only choice is ONE EVERY MONTH! And their que is so restricted and hard to navigate. Needless to say Scentbird and Perfume.com will both be getting canceled ASAP!! #SCENTBOX YOU HAVE A CUSTOMER FOR LIFE!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D-Thom
Post-Delivery FeedbackNov 5, 2026
Love the box the fragrance came in and the container the fragrance was in. I enjoy Scentbox because I can try a perfume to see if I like before I purchase a full size bottle. I would say it is definitely worth trying out
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
Trish
Site Experience FeedbackNov 5, 2026
I purchased a gift package for my sister for her birthday. It's been very easy and I'm very happy with the experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
K209
Site Experience FeedbackNov 5, 2026
It was easy to use and purchasing was a breeze.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sha
Site Experience FeedbackNov 5, 2026
Overall, I'm very happy with my SCENTBOX subscription! I love that I can try designer perfumes every month for just $12. Initially, I was a little disappointed because I thought I would receive two fragrances instead of one, and I expected the bottle to be a little bigger. However, I understand that it's a monthly subscription, and I still think it's a great value. I enjoy having the opportunity to try different designer fragrances without purchasing a full-size bottle. If I discover a perfume I absolutely love, I would definitely consider coming back to purchase more. Overall, I'm satisfied with the service and look forward to receiving my next fragrance!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jj
Site Experience FeedbackNov 5, 2026
Great service
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Jai
Site Experience FeedbackNov 5, 2026
First time using it so far I like it
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Paul
Site Experience FeedbackNov 5, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 5, 2026
I ordered but dont know what I didnt get to chose
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Online Shopper
Site Experience FeedbackNov 5, 2026
just fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GG
Post-Delivery FeedbackNov 5, 2026
Its a great thing to purchase
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 7
STILLGRAND1500
Site Experience FeedbackNov 5, 2026
it was quick and easy. Simple and clear. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wolfshire
Site Experience FeedbackNov 5, 2026
It was straightforward and easy to understand and make my purchase. The options were laid out for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
More subscribers options
Site Experience FeedbackNov 5, 2026
I like the concept I just wish there was more than 1 a month option to get a few scents delivered monthly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kp
Post-Delivery FeedbackNov 5, 2026
I waited longer than i expected and wasn't impressed by the scent itself and how weak it was
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 5
Jas
Site Experience FeedbackNov 5, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elan
Site Experience FeedbackNov 5, 2026
Have enjoyed receiving sample scents of perfumes that I just love, based on the quiz I took. It's great finding scents that I like without having to purchase a whole bottle to find out! Now I know which ones to buy in full-size.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Leslie
Site Experience FeedbackNov 5, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kat
Site Experience FeedbackNov 5, 2026
I was very pleased with my first box & ordered the perfume today as I like it that much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laloba17
Site Experience FeedbackNov 5, 2026
Love the products . Enough quantity and original scent and brands . Love love
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hill
Site Experience FeedbackNov 5, 2026
So far so good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
SS76
Site Experience FeedbackNov 5, 2026
The website was more than helpful. I understood everything easily and setting up an account was just as easy, very pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bleh
Site Experience FeedbackNov 5, 2026
Great prices and scents. Tho when I signed up I wasn’t able to choose a scent.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Funnybunny
Site Experience FeedbackNov 5, 2026
Love scentbox!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Ali K.
Site Experience FeedbackNov 5, 2026
I tried other subscriptions, but their selection wasn't as extensive as yours, which is why we switched. It seems easy to navigate the site, too, which is not the case with other companies
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Mateo
Site Experience FeedbackNov 5, 2026
Hardly any women's fragrances. The fragrances suck to navigate through. You also have to update subscription to access most scents.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BigD024
Site Experience FeedbackNov 5, 2026
Fast and easy ordering
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kang
Site Experience FeedbackNov 5, 2026
Good really good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Alexa
Site Experience FeedbackNov 5, 2026
I was very pleased to see that scent box has the premium designer sense that I'm looking for.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Willie
Site Experience FeedbackNov 5, 2026
Very easy and enjoyable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lbing
Site Experience FeedbackNov 5, 2026
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Maggie
Site Experience FeedbackNov 5, 2026
Love this website because I can buy a small perfume for my love ones
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Randall
Site Experience FeedbackNov 5, 2026
Very fast and easy to do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
It really helped me from a coworker! Awesome sight plan to be on more!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katey
Site Experience FeedbackNov 5, 2026
Nothing bad so far. Everything was easy. Self explanatory.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich
Site Experience FeedbackNov 5, 2026
I don't know what to fully expect yet
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Post-Delivery FeedbackNov 4, 2026
I love it but sometimes I can't afford it when I can't afford it I will get me some more
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
N/a
Post-Delivery FeedbackNov 4, 2026
it doesnt let you track it on the website which is a hassle
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- On Time Delivery: 4
- Customer Support: 4