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Running Warehouse Reviews - 619 Reviews - /10

Running Warehouse is a US-based online running specialty store that offers a wide selection of running shoes, clothing, and gears all over the globe.
Circle of Excellence - Running Warehouse

2023
Winner

Circle of
Excellence

10 years

Running Warehouse Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Running Warehouse

Showing 41 - 60 of 619

michelleB

Post-Delivery Feedback

Jun 29, 2024

I received my order sooner than I expected! The Hokas were great, but I had to return them due to not being comfortable with my achilles injury, and am going to keep searching for a pair that will not aggravate it, (fingers crossed)! Really wanted these Hokas to work, as I've been wearing Mach5's for 5 years and loved them. All other brands don't fit my wide foot. Running Warehouse was excellent in expediting my return & refunding my payment method! Fastest service ever! Many thanks to them. Will keep looking for recovery shoes from RW.

willie

Site Experience Feedback

Jun 26, 2024

Really like running warehouse, price, items etc.

Shellie

Site Experience Feedback

Jun 21, 2024

I have enjoyed the selection of items, and the options to pay besides credit card

Lis

Site Experience Feedback

Jun 02, 2024

Loved the Topo on sale! Got me on your site!


Post-Delivery Feedback

Jun 10, 2024

So far so good

Jet

Site Experience Feedback

Jun 08, 2024

Easy to navigate

Alex

Site Experience Feedback

Jun 07, 2024

I love how easy it is to navigate the site. I find the reviews very helpful. I also enjoy that you show the shoe colorways as separate items so customers know exactly what sizes are available in each colorway.

Kerryandrocky

Site Experience Feedback

Jun 04, 2024

I just like using the site!

Online Shopper

Site Experience Feedback

Jun 03, 2024

shopping interaction was great.

Poppi

Site Experience Feedback

May 27, 2024

All seemed very easy was very satisfied with the process.


Post-Delivery Feedback

Jun 01, 2024

It's a good product, light, and very comfortable.

Aron

Site Experience Feedback

May 29, 2024

Website was fine....it accomplished exactly what I needed.

TimI

Site Experience Feedback

May 21, 2024

Great experience, no return hassles! Greatly appreciate this company and their business!

Elsie

Site Experience Feedback

Apr 21, 2024

Issues connecting to paypal


Post-Delivery Feedback

May 19, 2024

These are the best shoes and only walking/running shoes I buy! I own three pair now.

manofmanyhairs

Site Experience Feedback

May 16, 2024

Everything is very organized and streamlines, but site lacks creativity in terms of layout and personality. Most sites also have a discount for first time purchases which I was surprised not to see here. Only reason I used Running Warehouse is because the manufacturer didn't have my size. Great options all around.

Isizzle

Site Experience Feedback

Apr 24, 2024

Runningwarehouse always has the newest releases and superb clearance running kicks. Always dope shopping on this site.


Post-Delivery Feedback

May 13, 2024

Product missed 4plus days of delivery fedex said I need to go pick it up and I called they said that it’s in the warehouse not available for pick up. Had to buy running sneakers for my half marathon else where to get it delivered on time. I am still waiting for the delivery or I would even pick it up but I called and they said it’s in some where house not available To pick up

Alta

Site Experience Feedback

May 10, 2024

Love the customer service and product selection.

Online Shopper

Site Experience Feedback

May 08, 2024

i love this website and never been more happier to come across it.

daGoat

Site Experience Feedback

May 04, 2024

No issues quick and easy

Online Shopper

Site Experience Feedback

May 03, 2024

I love everything about Running Warehouse! Easy to navigate, great products, and great customer service! There is no need to shop anywhere else for your running needs, I promise you.

Online Shopper

Post-Delivery Feedback

May 03, 2024

Unfortunately I had to wait for a while since you didn't have the shoes in my size. But everything is good new. I am happy and will recommend to friends.

Amy

Site Experience Feedback

Apr 30, 2024

It was great!