Roots Customer Reviews
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Roots Rating
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Learn more about reviewsRecent Reviews for Roots
Showing 1 - 15 of 15
Care
Site Experience FeedbackAug 20, 2026
Easy to find, Hope to see more selections in XXL.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cloud
Site Experience FeedbackAug 20, 2026
Pretty easy to order MIN free shipping is higher than competitors
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
gie29
Site Experience FeedbackAug 20, 2026
...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shaver1340
Site Experience FeedbackAug 20, 2026
I wanted an outfit for my 5-year old grandson as he heads back to school. I knew the best quality would be Roots.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Site Experience FeedbackAug 20, 2026
Everything is easy to find online. They have good quality clothing and it ships quickly. Always happy with my Roots orders!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michi
Site Experience FeedbackAug 20, 2026
No complaints always happy with roots for many years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crissy
Site Experience FeedbackAug 20, 2026
It was difficult to input the door code in the second address line. I ended up putting it in my last name for the shipping address, but just a heads up that it's difficult to enter door codes, as the site tries to correct the shipping address to the Canada Post one on file with them. Otherwise, easy to check out!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 20, 2026
I’m just hoping for a great experience so I can keep love ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzpratt
Site Experience FeedbackAug 20, 2026
Good experience. Had a lot of products online available to ship. And free shipping.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 19, 2026
bonne expérience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 19, 2026
Easy to find your way, descriptions of items were very detailed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gige
Site Experience FeedbackAug 19, 2026
Always an easy experience with Roots. Never any problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marta
Site Experience FeedbackAug 19, 2026
Gift is for my 90 yr old friend who's turning 90 on Aug 22nd. I should have ordered it sooner but I didn't.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dana
Site Experience FeedbackAug 19, 2026
the only problem is at checkout it indicates shopify as an option which it does not appear to be as the order would not go through. when i logged on to shopify it does not seem to show roots canada as a store etc. I switched my payment method over to paypal and it went through
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 19, 2026
I was told I would get a $10.00 discount with purchase but the Promo code did not compute.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7