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RepairSurge Reviews - 72 Reviews - /10

RepairSurge is an independent company not owned by any parent corporation or automotive manufacturer. Helping over 20,000 home mechanics and independent shops. RepairSurge is the largest independent* provider of factory-derived online repair manuals.

RepairSurge Rating

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Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for RepairSurge

Showing 1 - 20 of 72

Mario

Post-Delivery Feedback

Apr 11, 2024

I like the way it explains in detail makes working on the car so much easier.

BIG DADDY M

Site Experience Feedback

Mar 26, 2024

I had a great experience it was easy an cheaper then any other I could find so we will see if it lives up to what it says it does


Post-Delivery Feedback

Mar 30, 2024

I really like the idea of this I got my online an not real sure how I like it yet or not I just think I would like a book version better an would be easier to read an use but overall so far it's been worth it to have but don't think it has as much info as the hinds brand like you get in advance auto

AJ

Site Experience Feedback

Mar 10, 2024

VEry well presented--straightforward and easy to use.

abel

Site Experience Feedback

Mar 23, 2024

good

MarkMacMan

Site Experience Feedback

Mar 23, 2024

I cannot give top ratings as this survey came WAY too early in my experience. The site seems good, it took too many clicks to get to "buy / subscribe" . . .

Spanky

Site Experience Feedback

Mar 20, 2024

Good so far, haven't used the product much but looks good, I'd love to give a better opinion later

Jim

Site Experience Feedback

Mar 20, 2024

Happy if manual is detailed and useful. Haven't seen it yet.

WyteChoklut

Site Experience Feedback

Mar 19, 2024

It's too early to tell

Jerry

Site Experience Feedback

Mar 14, 2024

Great website but yet to see what the Manuel looks like but I will definitely update after first use.

tony

Site Experience Feedback

Mar 15, 2024

Make doing this optional...

Shorty

Site Experience Feedback

Mar 14, 2024

Just purchased the book today

Grace

Site Experience Feedback

Mar 13, 2024

I love Repair Surge. No negative feedback from me at all!! :)

Phantom

Site Experience Feedback

Mar 13, 2024

Very good no Hassell

Lacey

Site Experience Feedback

Mar 12, 2024

Awesome and easy to find

Online Shopper

Site Experience Feedback

Mar 12, 2024

Quick and easy. Hopefully find the repair instructions I’m looking for

Krystal

Site Experience Feedback

Mar 12, 2024

It was quick and easy

Online Shopper

Site Experience Feedback

Mar 11, 2024

XOXOX

Marco

Site Experience Feedback

Mar 10, 2024

overall very good so far but how i wish i could ask questions and be guided in troubleshooting via the most logical and quickest repair techniques....AI in the future SOON?

D

Site Experience Feedback

Mar 10, 2024

Good experience no issues very straightforward.

Jubloo

Site Experience Feedback

Mar 09, 2024

Shimmy