Prime Wholesale Customer Reviews
Prime Wholesale holds a 9.6/10 overall rating and 120 verified post-delivery reviews on Bizrate.
Prime Wholesale Rating
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 89% |
 Neutral | 7% | 9% |
 Negative | 1% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 85% |
Neutral | 11% | 10% |
Negative | 3% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for Prime Wholesale
Showing 1 - 50 of 320
Jimmy
Site Experience FeedbackSep 1, 2026
Always easy to get ordered and check out. Such a breeze.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucky
Site Experience FeedbackSep 1, 2026
Great guys!!! You would make me really happy with a quick shipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daisy
Site Experience FeedbackSep 1, 2026
As always this site is very easy to use and checkout is super simple. Prices are great too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
78
Site Experience FeedbackSep 1, 2026
I really love the selections I have on tobacco. And your reasonable prices u have on Black O tobacco. And really love the great selection u have on great harvest 100s tubes. Prime tobacco online is the only tobacco store I shop. I've been shopping online for my tobacco products for at least 5 yrs. I wouldn't shop anywhere else. Great store. And your delivery gets to u on a speedy time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loulou.
Post-Delivery FeedbackAug 31, 2026
Would recommend Primewholesale anytime.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
DB
Post-Delivery FeedbackAug 31, 2026
Prime wholesale is a great sight for your smoking needs. Orders are always shipped together if possible or you get the other just the following day. Exceptional service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dave
Site Experience FeedbackAug 31, 2026
When looking for my brand of pipe tobacco, AI listed Prime Wholesale as an option. In looking at the site and seeing that the price was comparable to a few other sites, I decided to go with Prime Wholesale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 30, 2026
I've always had satisfaction with prime whole sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Steve
Post-Delivery FeedbackAug 29, 2026
This is the go to place I aways use this company, they have never let me down. It seem to get better through the years I have been buying from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Karen
Post-Delivery FeedbackAug 28, 2026
We received a damaged package and 4 of the 5 filter tubes were damaged #GST20 bar code 77170 10241
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 28, 2026
Have always been happy with the whole process ! If I were to find any negative it be your offering a 5 percent discount good for a couple of days even before I receive my delivery. Doesn’t make much sense. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Skg
Post-Delivery FeedbackAug 28, 2026
See price went up i pray don't go up anymore are won't be able to aford
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ms ellie
Post-Delivery FeedbackAug 27, 2026
You still don't have anything in stock.
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 27, 2026
I had a great experience, fast and easy and fresh product
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Rosa
Site Experience FeedbackAug 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Victor
Post-Delivery FeedbackAug 25, 2026
I’m thinking start chopping with Covid time after that been easy getting my needs on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 10
AZGunsmith
Site Experience FeedbackAug 24, 2026
Easy to order from. Took less than 10 minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jacques
Site Experience FeedbackAug 22, 2026
It has always been easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smoky.
Site Experience FeedbackAug 22, 2026
Site is easy to use. Clearly written. Checkout process is quick and easy. I will buy as long as this site exists! Have been ordering from it for a long time! Shipping is quick. Fair pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BR
Site Experience FeedbackAug 22, 2026
Good with the exception of the menthol 100 tobes. The one I like has been out of stock the last 2 times.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Mike
Site Experience FeedbackAug 22, 2026
Overall, pretty easy to orer
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Naz
Site Experience FeedbackAug 22, 2026
It was good because I kno wha i want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thugluvin
Site Experience FeedbackAug 20, 2026
Great place for buying, smokes prices are good and shipping is pretty fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 19, 2026
Product orders all good although this time smashed box and crinkled tube's not first time this has happened
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 18, 2026
Only complaint was one carton of tubes was crushed. We still use them. I also understand they are easily crushed. Thanks
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Graypgry
Post-Delivery FeedbackAug 17, 2026
I used to buy smoker’s choice filtered cigars extra menthol but can’t seem to get them anymore. I’ve been a monthly customer for going on 5 years now. Prices are great but it’s nice to be able to get what you’re used to
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Val
Site Experience FeedbackAug 17, 2026
I had no issues, my order went through smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TRan
Post-Delivery FeedbackAug 17, 2026
Always on time, Always product ordered. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 16, 2026
If your looking for the best deal, use prime wholesale, other merchants have higher shipping rates
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ms. Ellie
Site Experience FeedbackAug 15, 2026
You are always very low on stock. My preference is Remington but you were completely out of stock on all, second choice Deans and you only had 2 that I care for.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Dez
Site Experience FeedbackAug 14, 2026
I have never had a problem very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
Easy to maneuver through
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Taxmanj
Site Experience FeedbackAug 13, 2026
I was so happy to have been able to find this product online. Everywhere that I have searched have come up as an out-of-stock item. I usually travel to South Carolina to purchase them. and now I can skip the travel and buy them online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
vulcanse
Post-Delivery FeedbackAug 13, 2026
Easy to order. No problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
leecreek
Site Experience FeedbackAug 12, 2026
I placed an order 2 weeks ago and still waiting! Absolutely no customer service. Left 4 messages to no avail! No follow up, no call backs. Horrible super slow service. I will be looking for a new vendor even if they cost more!
- Overall Rating: 1
- Would Shop Here Again: 6
- Likelihood To Recommend: 1
Jvblack
Site Experience FeedbackAug 10, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Post-Delivery FeedbackAug 9, 2026
You always get what you order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jd
Post-Delivery FeedbackAug 6, 2026
Good product on time would use it again love how easy it is products always good very well worth it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
LThies
Site Experience FeedbackAug 5, 2026
I always enjoy ordering from them. Good value vs buying ar a store.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chech
Site Experience FeedbackAug 5, 2026
This is the first order I will let you know on the next order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TGolden
Site Experience FeedbackAug 5, 2026
Quick and easy
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
None
Site Experience FeedbackAug 5, 2026
1st buyer, we will see
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Billy
Site Experience FeedbackAug 4, 2026
So far no problem excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SmokinJoe
Site Experience FeedbackAug 4, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
V
Post-Delivery FeedbackAug 4, 2026
My family recommended for my husband, and he loves it for years!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jo
Post-Delivery FeedbackAug 2, 2026
Great service and delivery!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
BritTexan
Post-Delivery FeedbackAug 2, 2026
Perfect site to get tabacco cheap and delivered direct ro you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
Over the years very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
skg
Site Experience FeedbackJul 30, 2026
always happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daniel
Site Experience FeedbackJul 29, 2026
Everything is easy to find and affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10