Prime Wholesale Customer Reviews
Prime Wholesale holds a 9.4/10 overall rating and 136 verified post-delivery reviews on Bizrate.
Prime Wholesale Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
8.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 80% |
 Neutral | 9% | 11% |
 Negative | 4% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 92% | 100% |
Neutral | 5% | 0% |
Negative | 3% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Prime Wholesale
Showing 1 - 50 of 359
me
Site Experience FeedbackOct 6, 2026
Nothings really changed. Its always an easy process saves me a little money from buying locally. Im all for supporting my community and local businesses but the only place here that sells the brand we like is a corperate owned station. munch and pump . they bought out or leased every station in our area but 2 and they are squeezing them out slowly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 2, 2026
Extremely satisfied with the entire process, easy to use website, easy to place order, order processed quickly and also shipped quickly, product received in undamaged condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Keep it about your service
Post-Delivery FeedbackOct 2, 2026
Order and delivery exceptional How ever I'm offended by all the personal questions I this survey infact I well not respond to any more in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
KG
Site Experience FeedbackOct 1, 2026
Really satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FederalCase7
Post-Delivery FeedbackOct 1, 2026
There are 3 carryouts in my town. All 3 keep running out of my brand. Prime Wholesale always has it so I order from them now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
big b
Site Experience FeedbackSep 29, 2026
purchasing was very simple and so was finding the product i was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pop
Post-Delivery FeedbackSep 29, 2026
Pop
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: 8
Marvin
Site Experience FeedbackSep 28, 2026
everything was great! has been for years! i keep coming back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 28, 2026
Ordered a total of 20 of an item and only got 16. Disappointed 😞 I will be calling
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 6
JoeCool18482
Post-Delivery FeedbackSep 28, 2026
Prime Wholesale had my brand of tobacco at a price point that beats anything locally by at least 30%
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nash
Site Experience FeedbackSep 28, 2026
Everything is fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Malachi
Post-Delivery FeedbackSep 28, 2026
I received the items within a few days of placing the order. However, I made a two-week subscription, and I did not receive my additional 40 cigars that I was promised for making said subscription. No resolution or response.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: 3
- On Time Delivery: N/A
- Customer Support: 1
Dena
Post-Delivery FeedbackSep 27, 2026
Finding the product I was looking for was easy and less expensive than where I usually get it. Shipping was on time. I will definitely reorder with Prime.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Truc
Site Experience FeedbackSep 27, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smoky
Site Experience FeedbackSep 24, 2026
Thanks for offering bulk packageing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 23, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HJL
Site Experience FeedbackSep 22, 2026
Easy navigation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Superstar
Post-Delivery FeedbackSep 19, 2026
Good Stuff is Great! Very smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Good website navigating
Site Experience FeedbackSep 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 18, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackSep 17, 2026
I don't know what this survey has anything to do with my life history
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jimbo
Post-Delivery FeedbackSep 17, 2026
Easy to order and shipping was fairly quick but delivered on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Corky
Post-Delivery FeedbackSep 16, 2026
told a friend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Smokey Joe
Site Experience FeedbackSep 15, 2026
It was quick and easy. I'm loyal to this one over others for the aforementioned reason. Thanks for existing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wifey #3
Site Experience FeedbackSep 14, 2026
Very user friendly!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Paul
Post-Delivery FeedbackSep 14, 2026
Prompt service ., Reliable. , they are the best !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Tara
Site Experience FeedbackSep 10, 2026
Good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FederalCase7
Site Experience FeedbackSep 9, 2026
found what I was looking for easily and just ordered it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kanaka 1957
Post-Delivery FeedbackSep 9, 2026
It was everything I was expecting, thank you very much 😊
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
SmokeABoal
Site Experience FeedbackSep 9, 2026
This is the first time I have actually done a survey but over the last 10 years I have ordered from you probably 6 times a year or more. When I was the only one smoking cigars it was every 2 or 3 months but now my wife smokes them too so I wouldn't be surprised if it isn't every other month.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
IRINA
Site Experience FeedbackSep 8, 2026
👍👍👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Site Experience FeedbackSep 8, 2026
I have been ordering from Prime Wholesale for years. I have always received my order within a few weeks. My orders have always been packaged well. There have only been a few times when the tubes were a little damaged but they were still usable. I will continue to order from Prime Wholesale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CD
Post-Delivery FeedbackSep 8, 2026
Prime Wholesale actually had exactly what I was looking for, the mint flavored swisher sweets. They are very rare and hard to find. I am told that they are seasonal and tend to sell out when they hit the shelves. I was lucky enough to get some before they are gone this year. The only drawback is the price, a little bit high for a "Wholesale" dealer.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 7, 2026
Was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 6, 2026
Very easy order process,variety of products and better pricing then in my area.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Corky
Site Experience FeedbackSep 5, 2026
ease to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alvin
Site Experience FeedbackSep 4, 2026
It was an great and easy experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thugluvin
Post-Delivery FeedbackSep 4, 2026
Primewholesale is where I buy my smokes, always great prices and fast shipping
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Had no problem with ordering what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmy
Site Experience FeedbackSep 1, 2026
Always easy to get ordered and check out. Such a breeze.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucky
Site Experience FeedbackSep 1, 2026
Great guys!!! You would make me really happy with a quick shipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daisy
Site Experience FeedbackSep 1, 2026
As always this site is very easy to use and checkout is super simple. Prices are great too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
78
Site Experience FeedbackSep 1, 2026
I really love the selections I have on tobacco. And your reasonable prices u have on Black O tobacco. And really love the great selection u have on great harvest 100s tubes. Prime tobacco online is the only tobacco store I shop. I've been shopping online for my tobacco products for at least 5 yrs. I wouldn't shop anywhere else. Great store. And your delivery gets to u on a speedy time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loulou.
Post-Delivery FeedbackAug 31, 2026
Would recommend Primewholesale anytime.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
DB
Post-Delivery FeedbackAug 31, 2026
Prime wholesale is a great sight for your smoking needs. Orders are always shipped together if possible or you get the other just the following day. Exceptional service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dave
Site Experience FeedbackAug 31, 2026
When looking for my brand of pipe tobacco, AI listed Prime Wholesale as an option. In looking at the site and seeing that the price was comparable to a few other sites, I decided to go with Prime Wholesale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 30, 2026
I've always had satisfaction with prime whole sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Steve
Post-Delivery FeedbackAug 29, 2026
This is the go to place I aways use this company, they have never let me down. It seem to get better through the years I have been buying from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Karen
Post-Delivery FeedbackAug 28, 2026
We received a damaged package and 4 of the 5 filter tubes were damaged #GST20 bar code 77170 10241
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 28, 2026
Have always been happy with the whole process ! If I were to find any negative it be your offering a 5 percent discount good for a couple of days even before I receive my delivery. Doesn’t make much sense. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10