Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 401 - 420 of 8,366
mmcgwier
Post-Delivery Feedback
Jun 15, 2024
I was able to search your website for a fireplace screen and found one I liked. Made the order and received it soon thereafter. Very easy and it looks great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Catmando
Site Experience Feedback
Jun 14, 2024
Good experience but can be difficult to apply promo codes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kat
Site Experience Feedback
Jun 14, 2024
Easy to use. Product well displayed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dusty
Site Experience Feedback
Jun 14, 2024
It was easy to find what I was looking for. Checking out when it came to payment and using a gift card was a pain in the ass. I had to enter my credit card info 5 different times! I almost cancelled the order.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Darlene
Site Experience Feedback
May 22, 2024
Love the products they offer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Darlene
Post-Delivery Feedback
Jun 14, 2024
I always find the quality of products to exceed my expectations
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MJG
Site Experience Feedback
Jun 14, 2024
Good so far, no issues except I didn’t get the 20% off as advertised for being a first time client as advertised that was supposed to be applied at check out. I was gonna buy more items but then reduced my cart to only 1 because I didn’t see the it applied at the time of checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
slim
Site Experience Feedback
Jun 14, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kevin
Site Experience Feedback
Jun 14, 2024
I thought there was a credit or discount for orders over $85 but I guess that did not count the shipping charge in my order because I did not get any discount
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
Jojillia
Site Experience Feedback
Jun 14, 2024
I really enjoy looking at all the items. I always have such a hard time deciding what to choose. When I want something unique and special, this is the site I go too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
No
Site Experience Feedback
Jun 14, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marge
Site Experience Feedback
Jun 14, 2024
Disappointed that my item is on back order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Sea
Site Experience Feedback
May 31, 2024
I wanted The solar mosaic garden stakes! They didn’t come up to buy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Sea
Post-Delivery Feedback
Jun 14, 2024
Some items were not available.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 14, 2024
very easy to get around website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A.C.
Site Experience Feedback
Jun 14, 2024
Quality is good but prices and shipping are way too high, comparatively.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sam
Site Experience Feedback
Jun 14, 2024
Interaction was good, better than most with other retailers
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Shortie
Site Experience Feedback
Jun 04, 2024
The ordering went very smoothly.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Shortie
Post-Delivery Feedback
Jun 14, 2024
The Halloween Gnome is even larger than I expected and is very adorable!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Bing3
Site Experience Feedback
May 30, 2024
Nothing negative to say. Quality products, decent prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bing3
Post-Delivery Feedback
Jun 14, 2024
Love my new birdbath.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
peggymary
Site Experience Feedback
May 24, 2024
I love receiving your catalog and looking through to see what's new. I always see items I like but don't need or have no place for them. It's exciting when I find "just the right item" for me or as a gift
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
peggymary
Post-Delivery Feedback
Jun 14, 2024
Love my red gazing ball. It adds color to all the green in the yard. It makes me
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Gingi
Site Experience Feedback
Jun 14, 2024
Shipping costs made me pause. I shop on Amazon frequently, with free shipping, so I often look there first. No coupon offers for my purchase gave me pause as well. But i like the curated selection on Plow and Hearth so I'll keep it on my shopping list.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gloria Muse
Site Experience Feedback
Jun 14, 2024
We are building a house an all items will be in new house
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »