Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 301 - 320 of 8,366
Online Shopper
Site Experience Feedback
Jun 10, 2024
Disappointed in high shipping costs but look forward receiving the product.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CoffeeInIdaho
Site Experience Feedback
Jun 20, 2024
Website was easy to navigate and find what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
happy customer
Post-Delivery Feedback
Jun 20, 2024
It was a good experience. I did not have any problems with ordering, delivery, etc. I can't comment on the quality of the item as I haven't put it together yet. Just about everything I've purchased from Plow&Hearth has been good quality so I'm not worried about it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DaphP
Site Experience Feedback
Jun 20, 2024
I find it very easy to shop on your site and enjoy how colorful it is:)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Indy Annie
Site Experience Feedback
Jun 20, 2024
Paying for shipping is ridiculous.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- Full ratings for this review »
Lou
Site Experience Feedback
Jun 20, 2024
This is about the 6th time I’ve ordered from plow and hearth and I like the design and quality of the products. I would like to know how to preserve this item as it is the 3rd time I’ve purchased it over the last 10 years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amy C
Site Experience Feedback
Jun 20, 2024
Everything about my purchase was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Savvyshopper
Site Experience Feedback
Jun 20, 2024
Website is easy to use and I found what I was looking for efficiently.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katie
Site Experience Feedback
May 28, 2024
I don't think my age and # of children is of any concern when I order something. I find this intrusive!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katie
Post-Delivery Feedback
Jun 20, 2024
I ordered matts to keep weeds, etc. from growing around the trunks of young trees we'd planted. Had used similar ones for prior purchases and was satisfied that they did what was advertised.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
SAmoozie
Site Experience Feedback
Jun 20, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Post-Delivery Feedback
Jun 20, 2024
Purchased for my best friend’s birthday. I have bears in my yard and he doesn’t. I’m sure he will be thrilled to receive a bear body pillow.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 20, 2024
Ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 20, 2024
Love plow and hearth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
GMa05
Site Experience Feedback
Jun 19, 2024
First time
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Susie
Site Experience Feedback
Jun 19, 2024
Shipping charge seemed high
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tommy
Site Experience Feedback
Jun 19, 2024
My first attempt was refused, no reason given.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Frequent Shopper
Site Experience Feedback
Jun 19, 2024
Shopping on your site was ok. The final thought will come if and when I finally receive my items to see how they are and the quality, and if need be, the return procedures.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Samshe
Site Experience Feedback
Jun 19, 2024
Fast and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joey
Site Experience Feedback
Jun 19, 2024
The item I found in the catalog was not available. It’s the one I really wanted.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 02, 2024
Love the available products, but I have 2 suggestions. There should be more clarity of product info. For ex. a picture with 3 hanging solar lanterns did not make clear whether they were to be purchased as a set or individually. If the latter, there was no option to select which one. Also, the shipping cost should be available well before the final processing of the order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 19, 2024
I ordered the planter with trellis screen attachment. I wish I had known the trellis portion would be so unstable. We live in a fairly windy area. Despite being placed on the back deck and despite filling the planter maximally with soil and water, the trellis unit kept tipping over. I had to refill all the soil and finally just decided to use the planter alone. The planter by itself is useful but I wanted the whole unit to work.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »