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Plow & Hearth Reviews - 8,366 Review - /10

Plow & Hearth conjures up the warm, neighborly atmosphere of an old-fashioned country store. Their "Products for Country Living" include high quality, unique products for the home, hearth, yard and garden. You'll find comfortable outdoor furniture, trellises, fireplace screens and toolsets, and decorative items for indoors and out among the wide selection. They offer products at fair prices, and guarantee all items without conditions.
Circle of Excellence - Plow & Hearth

2005
Platinum

Circle of
Excellence

5 years

Plow & Hearth Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
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Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Plow & Hearth

Showing 301 - 320 of 8,366

Online Shopper

Site Experience Feedback

Jun 10, 2024

Disappointed in high shipping costs but look forward receiving the product.

CoffeeInIdaho

Site Experience Feedback

Jun 20, 2024

Website was easy to navigate and find what I was looking for.

happy customer

Post-Delivery Feedback

Jun 20, 2024

It was a good experience. I did not have any problems with ordering, delivery, etc. I can't comment on the quality of the item as I haven't put it together yet. Just about everything I've purchased from Plow&Hearth has been good quality so I'm not worried about it

DaphP

Site Experience Feedback

Jun 20, 2024

I find it very easy to shop on your site and enjoy how colorful it is:)

Indy Annie

Site Experience Feedback

Jun 20, 2024

Paying for shipping is ridiculous.

Lou

Site Experience Feedback

Jun 20, 2024

This is about the 6th time I’ve ordered from plow and hearth and I like the design and quality of the products. I would like to know how to preserve this item as it is the 3rd time I’ve purchased it over the last 10 years.

Amy C

Site Experience Feedback

Jun 20, 2024

Everything about my purchase was great

Savvyshopper

Site Experience Feedback

Jun 20, 2024

Website is easy to use and I found what I was looking for efficiently.

Katie

Site Experience Feedback

May 28, 2024

I don't think my age and # of children is of any concern when I order something. I find this intrusive!


Post-Delivery Feedback

Jun 20, 2024

I ordered matts to keep weeds, etc. from growing around the trunks of young trees we'd planted. Had used similar ones for prior purchases and was satisfied that they did what was advertised.

SAmoozie

Site Experience Feedback

Jun 20, 2024

Easy to navigate

Sue

Post-Delivery Feedback

Jun 20, 2024

Purchased for my best friend’s birthday. I have bears in my yard and he doesn’t. I’m sure he will be thrilled to receive a bear body pillow.

Online Shopper

Site Experience Feedback

Jun 20, 2024

Ok

Online Shopper

Site Experience Feedback

Jun 20, 2024

Love plow and hearth

GMa05

Site Experience Feedback

Jun 19, 2024

First time

Susie

Site Experience Feedback

Jun 19, 2024

Shipping charge seemed high

Tommy

Site Experience Feedback

Jun 19, 2024

My first attempt was refused, no reason given.

Frequent Shopper

Site Experience Feedback

Jun 19, 2024

Shopping on your site was ok. The final thought will come if and when I finally receive my items to see how they are and the quality, and if need be, the return procedures.

Samshe

Site Experience Feedback

Jun 19, 2024

Fast and easy!

Joey

Site Experience Feedback

Jun 19, 2024

The item I found in the catalog was not available. It’s the one I really wanted.

Online Shopper

Site Experience Feedback

Jun 02, 2024

Love the available products, but I have 2 suggestions. There should be more clarity of product info. For ex. a picture with 3 hanging solar lanterns did not make clear whether they were to be purchased as a set or individually. If the latter, there was no option to select which one. Also, the shipping cost should be available well before the final processing of the order.


Post-Delivery Feedback

Jun 19, 2024

I ordered the planter with trellis screen attachment. I wish I had known the trellis portion would be so unstable. We live in a fairly windy area. Despite being placed on the back deck and despite filling the planter maximally with soil and water, the trellis unit kept tipping over. I had to refill all the soil and finally just decided to use the planter alone. The planter by itself is useful but I wanted the whole unit to work.