Perfume.com Reviews - 302 Post-Delivery Reviews - 9.4/10
Perfume.com Rating
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2022 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 0% |
 Neutral | 7% | 0% |
 Negative | 7% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 0% |
Neutral | 11% | 0% |
Negative | 3% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Perfume.com
Showing 1 - 50 of 3,185
Online Shopper
Post-Delivery FeedbackApr 18, 2026
2 of the products I ordered were for husband and he has used those brands for several years. perfume.com has very good prices for this brand. The perfume was for my daughter and she likes this onel Good experience and service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Pelavacas.com6
Post-Delivery FeedbackApr 17, 2026
Todo en esto me gustó es excelente
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Wheezer62
Post-Delivery FeedbackApr 15, 2026
I purchased the perfume Beautiful & paid $61 on your site. The same perfume on another site $51. Could have canceled but, I didnt. I will be sure to shop around next time!
- Overall Rating: 6
- Would Shop Here Again: 1
- Likelihood To Recommend: 3
- On Time Delivery: 5
- Customer Support: 3
Rosie
Post-Delivery FeedbackApr 13, 2026
I had used Youth Dew as a young adult then had forgotten about it.. Ordered and Love it again at 77 years old as I did ai 21..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bibi
Post-Delivery FeedbackApr 12, 2026
I am very proud for my purchase. Good price and great expectation, WONDERFUL!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Just me
Post-Delivery FeedbackApr 11, 2026
Absolutely love the scents I have gotten
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hawa
Post-Delivery FeedbackApr 11, 2026
Ultra quick delivery, easy to use the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bonnie
Post-Delivery FeedbackApr 11, 2026
I had placed my order with the wrong address. Emailed and staff fixed the problem with ease
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Pam
Post-Delivery FeedbackApr 11, 2026
I give the little tubes away to friends ans my sistet and say perfume .com is whete I get them. Hoping they.try you soon..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 7
Manukio
Post-Delivery FeedbackApr 11, 2026
I had another perfume subscription with Scentbird and the reason why I switched to perfume.com was that every perfume that you sent me is in a spray vile and I don't have to pay for it and it's much more convenient than Scentbird. Do you have a better range of fragrances in stock.I and you accept returns
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackApr 9, 2026
Impressed how fast the delivery was and the perfume smells amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackApr 9, 2026
I love the product and the price of the product and the delivery is awesome I'm very satisfied with them
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Sauza
Site Experience FeedbackApr 8, 2026
Need a way of testing new fragrances before purchasing. To much money spent on a purchase and not like the scent on your body
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Vkryder
Site Experience FeedbackApr 7, 2026
The selection and prices are outstanding !!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leo45carp
Site Experience FeedbackApr 7, 2026
Me gusto mucho lo que ví en la tien
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Wheezer62
Site Experience FeedbackApr 7, 2026
I purchased my perfume from here before & ran out so, thought I'd reorder it. Don't really know how long it takes to get it? I hope within a week!
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackApr 7, 2026
Sample, could have been bigger
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Pelavacas
Site Experience FeedbackApr 7, 2026
Todo excelente
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dragon T 72
Site Experience FeedbackApr 7, 2026
Easily useable Good prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackApr 6, 2026
It was good and I love dealing with perfume.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mickey
Site Experience FeedbackApr 6, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackApr 6, 2026
My interaction has only been positive and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackApr 6, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
IrishGill
Site Experience FeedbackApr 6, 2026
Was quick easy and had what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mariana
Site Experience FeedbackApr 5, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
LT
Site Experience FeedbackApr 5, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Janet
Site Experience FeedbackApr 5, 2026
My overall experience today Was overwhelming
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
NORMAL
Site Experience FeedbackApr 5, 2026
y efficient for me as I jkeew what II wanteed and Website was efficient! I knew what I nedded to order so it was a quick order. The free shipping over a certain price was a PLUS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Helga
Site Experience FeedbackApr 5, 2026
Checkout with charge card was challenging
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikioz0630
Site Experience FeedbackApr 5, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackApr 5, 2026
Easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
The Bomb
Site Experience FeedbackApr 5, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackApr 3, 2026
Purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Daphne
Site Experience FeedbackApr 3, 2026
Good experience as always...just wondering for the increase of shipping fee....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Engrose
Site Experience FeedbackApr 3, 2026
Never had any problems. Always get what I expect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Irishdov
Site Experience FeedbackApr 3, 2026
I love this sight great products and great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackApr 3, 2026
Easy to find what I want now and in the future
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Paula
Site Experience FeedbackApr 3, 2026
It was a pleasant experience shopping online as I haven't been online in quite awhile and I enjoy looking at the different fragrances and I want them all.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nan
Site Experience FeedbackApr 3, 2026
Great. I was able to order and check out in 10 minutes.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackApr 2, 2026
Everything was described perfectly ..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B
Site Experience FeedbackApr 2, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Jay-may-ůh
Site Experience FeedbackApr 2, 2026
It was very easy to order. I would definitely order again and also I appreciated it was easy to sign up for the monthly subscription.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rosie
Site Experience FeedbackApr 2, 2026
I've had great purchases from this company....
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackApr 2, 2026
I am very happy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Raks
Site Experience FeedbackApr 2, 2026
All is well
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackApr 1, 2026
all went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CCSCOUT
Site Experience FeedbackApr 1, 2026
I bought an item today because I was notified through a text message it was on sale. I'm very satisfied with your company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cynt
Site Experience FeedbackApr 1, 2026
Very satisfying with the products that I received from perfume.com always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackApr 1, 2026
Love the perfume selection on this site. Well known names, but others to explore. I like the different sizes you can chose from in case you're not familiar with a scent or how it will interact with you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stormin
Site Experience FeedbackApr 1, 2026
Great
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7